Presented By: Kapish Gaba JKPS/PGDM/201007

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Pierre Omidyar Founder and Chairman Chris Agarpao was hired as eBay's first employee and Jeffrey Skoll was hired as the first president of the company in 1996. In November 1996 Meg Whitman President and CEO in 1997 Current CEO's John Donahoe's

´To provide a global trading platform where practically anyone can trade practically anythingµ

´What ever it is, you can get it on eBay., and Shop victoriously!µ

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A place to buy A place to shop A place to Sell

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As of December 31, 2009 ‡ Founded in September of 1995, ‡ presence in 54 markets, including the U.S. ‡ approximately 376 million registered users worldwide. ‡ Marketplaces net revenues totaled a record $1.9 billion in Q4-09, representing a yearover-year growth rate of 21 percent.

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‡ 46 percent revenue from US operations and 54
percent from our International business.

‡ The most expensive item sold on eBay to date is
a private business jet for $4.9 million.

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Annual sales $9.5 billion Employees 17,200 Net income $2.3 billion Stock price $24.9 Market cap $33.3 billion

On an average day on eBay«
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A Diamond Ring is sold every two minutes More than 3 Watches are sold every minute 5 Women·s handbags are sold every minute Over 3600 MP3 players are sold per day An automobile is sold every minute
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EBay is an auction site Practically any thing can be sold on eBay
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art baby books business& industrial cameras & photos cell phones $ PDA clothing shoes and necessaries coin & paper money Collectibles computers & networking consumers

Americas USA Canada Argentina* Brazil* Chile* Colombia* Costa Rica* Dominican Republic* Ecuador* Mexico* Panama* Peru* Uruguay* Venezuela* *MercadoLibre sites Europe Austria France Ireland Netherlands Spain Sweden UK Belgium Germany Italy Poland Switzerland Turkey

Presence in 39 Markets

Asia Pacific Australia China Hong Kong Japan India Korea Malaysia New Zealand Philippines Singapore Thailand Taiwan

eBay site

Minority investment

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As export/import demand grows, eBay has to think about what key areas can further support our users«.
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Customs: Partnerships or content support to help make customs easier to be understood by both buyer and seller. International Shipping Support: Hope to be the leader in how international shipping is done online. Translation: What technologies can help users scan the world easier for global bargains? Global Matching: Can eBay get more involved in settling international supply and demand imbalances?

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Global Membership: Users get access to all our sites all around the world and carry their track record with them. PayPal: Universal payment service unique in its ability to handle multiple currencies and multiple funding options. eBay Site Integration: Discovering ways we can help ´localµ sellers get more visibility abroad ² US-UK options rolling May 1. Global Buying Portals: Shipping support and eBay content translation in order to support buyers from all over the world. Courier Partnerships: Teaming with some of the largest couriers in the world including UPS, USPS, Royal Mail, and Deutsche Post.

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EBay is now the most famous website basically it needs not to be promoted. But for promotions eBay advertised itself by different websites like on Google It also send its information·s to its account holders on their account Has specification for the Logo

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Teemed up with American Airlines, Hilton Hotels & eight other companies to offer called eBay Anything Points Points can be earned from one business & swap them for points at eBay. Success of e Bay Anything points is attributed to
‡ Linking online purchases with Travel & Airlines purchase. ‡ Enabling customers to redeem high ticket size points

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against lower value purchases ‡ Choice of redemption options.

Technology
Technological changes when Microsoft make changes its internet explorer then eBay version also changed by the Microsoft. Functions of latest version when any customer wants to find out any thing the beta version asks about your home address or location when you tell him. Then beta version asks you to about the area boundary in which you want to buy the thing. Example EBay in an auction place every one can buy or sell through it. For example if you want to buy nokia N95 and you tell to beta version that you want it with in 40 km around to your house. Beta version searches it within 40km of your house and tell you that is it available with in the distance or not.

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Security is important ƒ 99.999% of all transactions are successful Safety and Trust are key ƒ Proactively monitors ² round the clock Technology malfunctions are always going to be a factor when dealing with websites and online shopping. eBay must take measures to keep malfunctions as low as possible to retain happy customers and to keep hackers out of personal PayPay and eBay accounts.

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Why not just everyone come and use same site? Š Language Š Distance
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shipping costs go up significantly as get out of local area. Raises cost to ship over borders. Lowers incentive. France told Yahoo to ban French users from English sites selling Nazi memorabilia. Yahoo now tracks users with geographicfiltering software Only about 12% of revenues come from crossborder transactions. Would there even be a debate over listing Nazi stuff in France or Germany? No. Why? It's illegal In Dec. '04 an eBay manager was jailed because the service sold a pornographic video, even after eBay pulled the video after it was discovered

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Culture.
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Government Regulation.
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Thank You!!!

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