Introducing Citizen Space . . . an awesome way to manage and run your consultations through!

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Citizen Space in a nutshell
‡ A consultation platform built for government by government. ‡ Designed as a collaborative project between Delib and the UK government between 2009/10. ‡ A cloud service - meaning it·s quick and easy to deploy, with little IT input needed.
Citizen Space is a great way to set up your consultation infrastructure, to help you easily manage and run consultations across your organisation.
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Citizen Space in numbers
‡ Involved 20+ government agencies and 80+ stakeholders in development process. ‡ Cost $750,000+ to build. ‡ Took 14 months to develop, and 1500 man days. ‡ Used by 30+ government departments to date.
´A serious piece of consultation kit. Very robust.µ Citizen Space has been developed collaboratively with government so is very robust and well-made.
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Who uses Citizen Space

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30+ Local and central government, to NGOs (like BBC) use Citizen Space. Even the South Australian government use it!
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Problems we set out to solve
‡ Efficiencies - create a central consultation platform designed to address *core* government consultation needs. ‡ Cross-departmental collaboration - to make it easy for multiple partners to set-up consultations together. ‡ Address legal challenges - create standard functionality to *minimise* legal challenges. written in white Copy ‡ Future-proof platform - provide an opensource platform that can be built on in the www.delib.net future.

So, what does Citizen Space do?

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Core Citizen Space functions
‡ Consultation management: manage all consultations in one place, across multiple departments. ‡ Consultation set-up / creation: create your own consultations (deliberative surveys to simple .pdfs) ‡ Respondent management and tracking: see who·s been taking part; unique user IDs. Copy written in white ‡ Analysis + reporting: quantitative crosstabbing and qualitative coding. ‡ Syndication: RSS syndication. www.delib.net

1. Consultation hub
All consultation information in one place

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2. Detailed search
Detailed search across all consultations

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Create custom RSS feeds for syndication

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3. Feedback
Feedback once consultation¶s closed in standard format

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4. Manage (via admin mode)
Manage all Consultations in one place

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Consultations managed by department
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5. Control (via dashboard)
Individual consultation Dashboard - allowing you to set up . . .

Add response Manually

Monitor responses, And manage respondents

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Tag and analyse open www.delib.net responses

6. Add any question you like
Pick any selection of question types you like,

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Structure your consultation with as many sections as you like.

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7. Linear or non-linear formats
For lengthy documents, divide into Chapters, and let people consult on specific sections

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Structure your consultation with as many sections as you like.

Indication of whether you¶ve responded to a Chapter or not
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8. Filter + analyse responses
Export data for reporting and Further analysis.

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Filter response and create Cross-tabs of results, to dig In-depth into results.
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9. Tag open responses
Add tags, and tag each response to help analyse open text Responses.

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10. Monitor respondents

Check to see who¶sin white Copy written responded to ensure the right people have taken part. Tailor outreach Strategies accordingly.

Associate / link Respondents if Related.
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11. Auto-close

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On close date, consultation automatically closes, and when ready results can be added. This is www.delib.net important from a legal perspective.

12. Preview mode

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Preview mode allows you To view the consultation in Development in various states particularly useful for getting internal sign-off.
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13. RSS syndication

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RSS feed syndicates content Into any website, blog and even Facebook and Twitter.
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14. Save and return

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If the participant wants to save and return their responses then they can by clicking this button.
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15. Auto-email .pdf records

Participant¶s unique ID

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The participant is given a .pdf of their responses for their records.

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Who uses Citizen Space

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30+ Local and central government, to NGOs (like BBC), and it¶s now being taken up by government in Australia
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SA - Dept. Families

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This is how the SA Dept. Families have implemented Citizen Space
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BBC - consultation hub

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This is how the BBC have implemented Citizen Space¶s consultation hub
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BBC - consultation page

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This is what a BBC consultation *introduction page* looks like
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BBC - consultation page

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Wow, sounds awesome,what·s next?

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Quick + easy implementation
‡ Development already paid for by UK government, so all you have to pay for is a yearly subscription fee. ‡ It·s deployed as a cloud service, so it·s quick, easy and low-cost to deploy. ‡ We can custom integrate Citizen Space into your site if you like, and provide additional Copy written in white training, support and consultancy services on top.
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So there you go. That·s Citizen Space. We hope you help build on our work so far! ;-) www.CitizenSpace.com Copy written in white
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