Order To Cash (O2C

)
Sales Order Entry

Process Overview
‡SO is the reference document of the customer¶s order that would be used within the enterprise to fulfill the customer order. ‡Entry of SO is the first step in the process of order fulfillment, capturing info such as customer name, order type, price list, payment term etc.

Process Overview Customer Invoice Order Order Shipping Sales Department Inventory .

invoicing constraints and sales credits Book and Schedule ‡ Booking ‡ Validates customer available credit limit ‡ Legal binding between the customer and supplier ‡ Scheduling ‡ Assign fulfillment warehouse ‡ Assign a shipment schedule date to meet requested date ‡ Reserve inventory in a MTS environment (Optional) ‡ Provide Manufacturing visibility and consume forecast Satisfy Demand Allocate inventory Pick Confirmation ‡ Generate Pick slips ‡ Pick material as per customer and regulatory requirements ‡ Resolve inventory discrepancies ‡ Stage material for shipping ‡ Produce Product ± Make ‡ Inventory allocation as per to Order predefined organizational rules and policies. pricing ‡ Validates configuration ‡ Specify tax.Process Overview Manage Sales Orders Enter Sales Order ‡ Sales Orders can be entered manually or imported from external legacy systems ‡ Validates item. ‡ Procure product ‡ Procure to Order FIFO for perishable goods ‡ Drop Shipment (Shipment with limited shelf life or LIFO for products with from supplier to end regular price increases in customer) raw materials ‡ Warehouse Management inventory allocation rules to improve picking efficiency Manage Collections Confirm Shipment ‡ Generate shipping documents for domestic and export compliance ‡ Capture freight costs and surcharges ‡ Relieve Inventory ‡ Ship products and send an ASN to customer Generate Invoice Customer Follow Up ‡ Customer Calls ‡ Issuing Dunning letters ‡ Customer disputes Customer Receipts and Cash Application ‡ Receive payments from customers ‡ Apply received payments against corresponding invoices Financial Reconciliation ‡ Generate customer invoice ‡ Recognize revenue as per industry specific norms and GAAP ‡ Send invoice to customer ‡ Reconcile shipments with invoicing ‡ Reconcile invoices with customer payments . shipping constraints. ‡ Provide services preferred customers e.g. customer.

Process Overview GL Oracle Inventory Oracle Receivables Invoice Customer Pick/ Ship Standard Order Process Book Order Inventory Schedule Enter Order .

Sales Order Entry Switch to Order Management responsibility and click ³Sales Order´ option .

Sales Order Entry .

Sales Order Entry Enter details of the order header. .

Sales Order Entry Enter details of the order lines .

Sales Order Entry .

Sales Order Entry .

Sales Order Entry .

Sales Order Entry .

Sales Order Entry .

Sales Order Entry .

Finds and releases eligible order lines that meet the release criteria and creates move order Configurable Process (four steps)  1.Release Sales Order Pick release    An order cycle action to notify warehouse personnel that orders are ready for picking. Ship Confirmation . Move Order Line Detailing*  3. Pick Release  2. Move Order Line Pick Confirmation*  4.

Release Sales Order .

Release Sales Order .

Release Sales Order .

Release Sales Order .

Release Sales Order .

Tables that get updated ‡OE_ORDER_HEADERS_ALL ‡OE_ORDER_LINES_ALL ‡WSH_DELIVERY_DETAILS ‡WSH_NEW_DELIVERIES ‡WSH_DELIVERY_ASSIGNMENTS ‡WSH_TRIPS ‡WSH_TRIP_STOPS ‡WSH_DELIVERY_LEGS ‡RA_INTERFACE_LINES ‡RA_CUSTOMER_TRX_LINES_ALL ‡RA_CUSTOMER_TRX_ALL .

Interface Tables Serial No 1 OE_HEADERS_IFACE_ALL 2 OE_LINES_IFACE_ALL 3 OE_PRICE_ADJS_IFACE_ALL 4 OE_PRICE_ATTS_IFACE_ALL 5 OE_CREDITS_IFACE_ALL 6 OE_LOTSERIALS_IFACE_ALL 7 OE_RESERVTNS_IFACE_ALL 8 OE_ACTIONS_IFACE_ALL 9 OE_CUSTOMER_INFO_IFACE_ALL Table Name .

Interface Base Tables Serial No Table Name 1 OE_ORDER_HEADERS_ALL 2 OE_ORDER_LINES_ALL 3 OE_PRICE_ADJUSTMENTS 4 OE_SALES_CREDITS 5 OE_ORDER_PRICE_ATTRIBS 6 OE_PRICE_ADJ_ATTRIBS 7 OE_PRICE_ADJ_ASSOCS 8 OE_LOT_SERIAL_NUMBERS .

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