A+ Guide to Managing and Maintaining Your PC

Fifth Edition

Chapter 19

PCs on the Internet

You Will Learn…

About the TCP/IP suite of protocols How to connect to the Internet using dial-up, DSL, and cable modem connections About supporting common Internet clients such as Web browsers, email clients, and file transfer software
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A+ Guide to Managing and Maintaining Your PC, Fifth Edition

Client/Server Applications on the Internet

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The TCP/IP Suite of Protocols

How a client addresses a server application on another computer How protocols in TCP/IP suite are used on intranets and Internet to support client/server applications

A+ Guide to Managing and Maintaining Your PC, Fifth Edition

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Using IP and Port Addresses to Identify Services

A+ Guide to Managing and Maintaining Your PC, Fifth Edition

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Common Port Assignments

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TCP/IP Network Layers

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TCP/IP Protocol Layers

Applications protocols

Applications make an API call to the OS

TCP/IP protocols used by the OS for network communication Network protocols used by hardware
 

Included in firmware and drivers on a single NIC Protocol used depends on type of physical network data is traveling on (eg, PPP)
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TCP/IP Protocols Used by the OS for Network Communication
TCP UDP IP ARP RARP ICMP Guarantees packet delivery Connection-oriented protocol  Does not guarantee delivery  Connectionless protocol  Breaks up and reassembles data into packets; routes them to their destination  Locates host on a local network  Discovers Internet address of host on local network  Communicates problems with transmission

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Internet Protocol (IP)

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Transmission Control Protocol (TCP)

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TCP/IP Utilities

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TCP/IP Utilities (continued)

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Other Tools

Microsoft SNMP Agent

Provides system management for networks Can be security risk

NSLookup

Reports information about Internet name space Requests information about domain name resolutions from DNS server’s zone data
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Ways to Connect to the Internet

Standard dial-up modem DSL Cable modem

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Dial-up Networking

Uses PPP to send packets of data over phone lines Must install modem and drivers to run it Must install TCP/IP and bind it to the modem

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How Dial-up Networking Works

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Creating a Dial-up Networking Connection

Windows XP

Network Connections applet in Control Panel

Windows 2000

Network and Dial-up Connections applet in Control Panel

Windows 9x

Dial-up Networking and Network Connection applets in My Computer
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Creating a Dial-up Connection in Windows 2000/XP

Using Windows XP, launch New Connection Wizard Configure connection using Properties window of the connection icon

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Creating a Dial-up Connection in Windows 98

Install Dial-Up Networking as an OS component on PC using Add/Remove Programs applet in Control Panel At same time, a dial-up adapter (virtual network card) is also installed Create and configure Dial-up Networking connection
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Configuring the Windows 98 Dial-up Networking Connection

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Dial-up Networking Problems
 

Cannot make a connection Can connect, but get message “Unable to resolve hostname…” After connecting, get error message “Unable to establish a compatible set of network protocols” When double-click Web browser, modem does not dial automatically
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DSL and Cable Modem Connections

Broadband technologies

Support transmission of more than one kind of data at once

TCP/IP settings usually the same as modemto-phone line connection Use a network card in the PC for physical connection to network
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Installation of DSL and Cable Modem Internet Connections
1. Install network card and drivers to control it 2. Use network cable to connect PC to cable modem or DSL box 3. Install TCP/IP and bind TCP/IP to the card 4. Configure TCP/IP to connect to Internet or LAN 5. Install application software (eg, browser) to use the connection
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Cable Modem

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DSL and ISDN Service

Provided by local telephone company Uses DSL/ISDN converter box, sometimes combined with a router DSL uses a DSL router

ISDN connection uses Terminal Adapter (TA) or ISDN router
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Sharing Internet Connections

One computer on the LAN with direct connection to Internet can serve as host computer for others on the LAN (ICS) For broadband connections, broadband converter box can connect to network device that manages connection for entire network Router can serve as a wireless access point for computers to connect wirelessly to Internet
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Implementing a Firewall

Filters data packets, ports, applications, and information Hardware firewalls Software firewalls

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Hardware Firewalls

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Software Firewalls

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Supporting Internet Clients

Web browsers Email FTP (File Transfer Protocol)

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Supporting Web Browsers

Addresses that Web browsers use to locate resources on a Web server (Uniform Resource Locator) Ensuring privacy with HTTPS and SSL Troubleshooting common problems that occur with Web browsers
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URL Structure

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Top-Level Domain Names

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Ensuring Privacy Between the Web Server and Browser

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Configuring a Browser

Internet Explorer

Internet Options window

Netscape Navigator

Edit - Preferences

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Configuring a Browser (continued)

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Configuring a Browser (continued)

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Solving Browser Performance Problems

Clean up hard drive (Defrag, ScanDisk) Optimize system settings (System Information) Clear browser cache and Web page history Suppress image downloads Download browser updates and patches
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Supporting Email

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Supporting Email (continued)

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Supporting FTP

Used to transfer files between two computers using the same or different operating system(s) Both computers must have FTP installed Can be executed from user-friendly GUI software or from a command prompt

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FTP from a Command Prompt

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File Transfer Using FTP

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File Transfer Using FTP (continued)

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Summary

Connecting to the Internet using Windows How TCP/IP suite of protocols is used How to create and troubleshoot dial-up and broadband connections to the Internet How to support popular applications that use the Internet (Web browsers, email clients, FTP software)
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