Presented By: (125) Anusha Jain (144) Jinan Navlakha (150) Palak Agarwal (164) Saurabh Arya

‡ Organizational behavior is the study of what

people think, feel and do in and around organizations.
‡ It explores individual emotions and behavior, team dynamics and the systems and structures of organizations ‡Organizational behavior encompasses a wide range of topics, such as human behavior, change, leadership, teams, etc.

‡ Organizational Behaviour is the study and application of knowledge about human behavior related to other elements of an organization such as structure, technology and social systems . - LM Prasad

‡The concept was first introduced by a German Sociologist Max Weber. ‡Influential work was done by Herbert Alexander Simon and James G. March and the so-called "Carnegie School" of organizational behavior. ‡In Elton Mayo s classic writing in 1931, Human Problems of an Industrial Civilization, he advised managers to deal with emotional needs of employees at work. ‡Douglas McGregor proposed two theories/assumptions, which are very nearly the opposite of each other, about human nature based on his experience as a management consultant.

Theory X People:
1. Dislike Work 2. Need control and force to make them work 3. Like to be directed 4. Lack ambition

Theory Y People:
1. Like to work 2. Can be self-disciplined for objectives they are committed to 3. Will accept responsibility

‡The principles are structured and conceived keeping current business objectives. A smart business owner will take into count the shape and the health of the company. ‡ Communication is a direct way of managing Organizational Behavior. ‡Another way of managing Organizational behavior is regular follow up at different levels. ‡ Many companies are toying with the idea of integrating team building activities with the OB principles. It shows the employees what they need to do to adhere to the company policies.

‡Companies who wish to strategize their organizational behavior principles make a start by putting the organizational behavior principles in text. ‡The next step is to put the principles into practice which will render the principles effective ‡The process of documenting the practice and implementing it is closed by the concept of managing the execution of the principles. ‡Organizational Behavior Management deals with the principles and practices which help in managing organizational behavior.

‡ Make your business flexible to external changes - It is extremely important that businesses adapt to the environment outside their company to remain competitive. Understanding and managing Organizational behavior, ensures the achievement of the dynamics of the business.

Build a good team - employees of the company who are the front-end to your customers and a good job done by the employees would effectively translate to your customer being satisfied. All this is highly dependant on how the Organizational Behavior initiatives are communicated across to the team and how the change is managed across the team members.

‡ Cordial Relationship between employees - The dynamics of Organizational Behavior is such that one can be sure of employees having cordial relations with each other. ‡Aligns the resources with the company's objectives -The principles of Organizational Behavior are designed for the employees in order for them to carry their mission and vision statements in their daily activities. ‡Company builds a brand for itself - A company which understands the dynamics and manages organizational behavior effectively, builds a brand name for itself.

Provides a road map to our lives in an organization. Helps us influence organizational events. Used in the field of marketing. Help the manager to understand basis of motivation. Helps an individual to understand him/herself and others better. Motivation towards higher productivity and better results. Organization behavior is an essential tool for managing effective team.

Changing Social/Cultural Environment Evolving Global Environment Advancing Information Technology Improving people skills Stimulating innovation and change Working in networked organizations Helping employees balance work/life conflicts Improving ethical behavior

Established in 1999 and headquartered in Mumbai, Aqua Logistics is India s foremost global logistics and supply chain partner, delivering excellence across industries, through an integration of empowered people, processes and technology. The company has been developing flexible freight management services supported by an extensive and dependable transportation network. Aqua Logistics has incorporated supply chain consulting and outsourcing work for various verticals including Power, Pharmaceuticals, Engineering, In frastructure, Sports, Events, Retail, Telec om and the Consumer Durables industry.

9 8 7 6 5 4 3 2 1 0 1 6-8 Hours 8-12 Hours 2 4 Managers Staff 8

6 5


Managers 2 1 0 1 Staff

Yes No




14% Yes No 86% Sometimes 89%


0% Yes No Sometimes

10 10 9 8 7 6 5 4 3 2 1 0

Managers 3 2 0 No 0 0 Always Sometimes Staff

10 10 9 8 7 6 5 4 3 2 1 0


Managers Staff

1 0 Yes 0 No 0 Sometimes

0 No 0

Staff Yes 5 10 Managers

0 5 10

‡The company has long working hours which may lead to decreasing efficiency and productivity. ‡The company has not provided adequate training to all the employees, particularly managerial personnel. ‡The company mostly recognizes the efforts of the managers though it seems to be lacking in this regard in case of staff. ‡The company does delegate power to the employees and managers according to the situation ‡The company does have a certain amount of trust on its employees

‡A trained, motivated manpower is a key source of advantage for organizations. Motivated employees are more productive, innovative and can directly impact the company s performance. ‡The behavior of the employees affects the management in terms of the environment of the work place, the intra personal relationships, group cohesiveness, and job performance and harmony. ‡As quoted by Mr. M.S. Sayad, the vice chairman and whole time director of Aqua Logistics, A code of conduct of a corporation is an acceptable set of rules and behavior in the group. Their objective is to promote a higher standard of practice in the organization. The guidelines should be as impartial as it can be. They should be easy and simple to follow and should be derived in the legal and moral framework of the local government as well as general society. They should have proper balance between employer and employee.

Sign up to vote on this title
UsefulNot useful

Master Your Semester with Scribd & The New York Times

Special offer for students: Only $4.99/month.

Master Your Semester with a Special Offer from Scribd & The New York Times

Cancel anytime.