EFFECTIVE COMMUNICATION

Dr. Om Prakash

Socio-psychological Barriers 5. Physical & Mechanical Barriers 3. Personal Barriers 2. Barriers to Communication 1.Barriers to Communication  Barriers to Communication imply hurdles or obstacles on the way of transmission of the message form the sender to the receiver. Language or Semantic Barriers 4. Organizational Barriers .

pre occupied mind. Whereas. also cause hindrance in communication cycle. clash in ego. Noise can be physical as well as psychological. fatigue. Physical and Mechanical Barriers: Noise is the disruption or interference in communication cycle. and strong negative emotions etc.Barriers 1. noise of the equipments or machines etc. loud speakers. Other attributes which cause disturbance are:      Time Distance Information Overload Pace of Delivery Pace of Reception . anxiety. can cause disturbance in sending and receiving messages. psychological noise refers to mental disturbances such as. Physical disturbances or distractions such as gossip. hangover. prejudices.

Language or semantic Barriers: Language is the carrier of all verbal communication. Other attributes which create a barrier are:       Unclear Message Faulty Translation Technical Jargon Unspecified Assumptions Unclear Connotation Metaphors .Barriers 2. the role of language becomes more imperative and significant in exchanging and sharing information. At times loosely structured message may render deficiency in effective communication. Lack of coherence. As each one of us has got a different worldview and perception. errors of omission. selection of improper words and technical jargon may mar the meaning and message of the communication.

Given this inter-personal differences and individuality. Beliefs.          Differences in Perception Differences in Attitudes Control over Emotion Inattention Occupied Mind Premature Evaluation Distrust Resistance to Change Socio-Cultural Differences (Values. Socio-Psychological Barriers: Every individual perceives things differently. interpreting.) . The differences that cause barriers to an effective communication are as it follows.Barriers 3. and decoding depend upon the psychological state of individual’s mind. Stereotypes. etc. receiving.

This is usually attempted through a variety of official measures such as designing the organizational arrangements for performances of various activities. rules. including communication in different directions. instituting a reward-and-punishment system etc. prescribing of various policies. All the inner processes. are markedly affected by these prescriptions. Some major organizational barriers are as it follows. laying down of norms of behaviour.Barriers 4. regulations and procedures. Organizational Barriers: An organization is a deliberate creation for attainment of specified objectives.  Status  One-way Flow  Organizational Hierarchy  Rules and Regulations  Distance  Lack of Compliance  Different Priorities  Rigidity in Policy .

Primarily the following interpersonal barriers are of special mention. These barriers are basically a very significant intervention in disturbing the communication cycle. Personal Barriers: Apart form the above-mentioned organizational barriers. They are:  Attitude towards Seniors  Lack of Trust on Subordinates  Insistence of Proper Channel  Ignoring Communication  Filtering of Information  Lack of Time  Message Overload . some inter-personal barriers too come into play.Barriers 5.

.Gateway to Effective Communication Developing and maintaining a system of good communication is the primary job of any executive. and information. Effectiveness of Communication largely depends on reciprocal understanding. mutual exchange of ideas. facts.

Gateways The characteristics and attributes of a good communication system are:  Two-way Channel  Mutual Trust  Clarity of Message  Timely Message  Consistency of Message  Good Reasoning  Proactive Relations  Periodical Feedback  Emphatic Listening  Flexibility .

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