Overview of Oracle Order Management Process

Copyright © 2004, Oracle. All rights reserved.

Objectives

After completing this module you should be able to do the following: ‡ Explain where Order Management is positioned within the Order to Cash Lifecycle ‡ Describe the overall Order Management process ‡ Discuss the key areas in the Order Management process

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Copyright © 2004, Oracle. All rights reserved.

Overview of Order Management in the Order to Cash Lifecycle Order Management Inventory Order Import Orders Pricing Receivables Shipping 1-3 Copyright © 2004. Oracle. All rights reserved. .

.Order Management Process Enter or Import Order Packing Goods Order Creation Defaulting Rules Pricing Availability Shipping Booking Order Scheduling Reservations Bulk Updates Holds Purging Accounts Receivables Managing Orders 1-4 Copyright © 2004. Oracle. All rights reserved.

some of which are: ‡ Ship from stock ‡ Make to Order ‡ Internal Order ‡ Configure to Order ‡ Back to Back Orders ‡ Drop Ship to Customer 1-5 Copyright © 2004.Order Management ± Multiple Fulfillment Models Order Management supports multiple fulfillment models. All rights reserved. . Oracle.

Order Management Multiple Fulfillment Models ± Ship from Stock Packing Customer places purchase order Shipping Inventory Sales Order Invoice generation Order Management 1-6 Copyright © 2004. All rights reserved. Oracle. Accounts Receivables .

. All rights reserved.Order Management Multiple Fulfillment Models ± Make to Order Order Management Inventory Packing and Shipping Work in Process Receivables and Cash Management Master Schedule / plan item manufacture 1-7 Copyright © 2004. Oracle.

All rights reserved. . Oracle.Order Management Multiple Fulfillment Models ± Internal Order Purchasing View as sales order Book sales order Internal Requisition Ship goods Order Import Approval of Internal Requisition Receive goods by requesting org 1-8 Copyright © 2004.

PTO Order Management Assembly / Work in Progress Final Assembly Inventory Packing and Shipping Create configuration items Master Schedule / plan configuration items Receivables and Cash Management 1-9 Copyright © 2004. Oracle. All rights reserved. .Order Management Multiple Fulfillment Models ± Configure to Order. ATO.

Shipping and Receivables Sales Order Production 1-10 Copyright © 2004. . All rights reserved.Order Management Multiple Fulfillment Models ± Back to Back Orders Customer Purchase Order Supplier Customer Purchase Order Supply of goods Procurement Order Management Pegging or reservation against sales order Packing. Oracle.

All rights reserved. Oracle. .Order Management Multiple Fulfillment Models ± Drop Ship to Customer Goods ship to Supplier Invoice Purchase Order Invoice Sales Order Customer Seller 1-11 Copyright © 2004.

Overview of Order Management Integration Customer Information Orders CRM Suite Customers Reserve Demand Item Price Information List Inventory Order Management Pricing Invoices Receivables Shipping Shipping Execution 1-12 Copyright © 2004. . Oracle. All rights reserved.

Oracle. All rights reserved. Manage Orders .Overview of the Order Management Process Enter Orders and Returns Orders Order Import and EDI Copy Orders 1-13 View Orders Copyright © 2004.

Overview of Customer Relationships Parent Parent Parent Child Reciprocal Nonreciprocal A B B A C C 1-14 Copyright © 2004. . Oracle. All rights reserved.

All rights reserved.Overview of Inventory Organizations Manufacturing Facility Warehouse Branch Office Receiving Shipping 1-15 Copyright © 2004. Oracle. .

supplies for products. sell. Final Product Components Supplies 1-16 Copyright © 2004. .Overview of Inventory Items An item can be anything you make. or components for products. such as: final products. All rights reserved. or purchase. Oracle. It can include various stages of products.

Overview of Simple Negotiation within Order Management ‡ Negotiation cycle includes: ± ± ± ± Creating the draft quote or order Internal Approval process Customer Acceptance / Rejection Conversion to sales order 1-17 Copyright © 2004. Oracle. All rights reserved. .

Overview of Order Entry Enter Order and Returns Copy an order EDI Import from other systems Order Import Order 1-18 Copyright © 2004. Oracle. . All rights reserved.

. Oracle.Overview of Blanket Sales Agreements Agreement between customer and supplier for supplying multiple shipments over a long term period Deliveries made over a span of time Unfulfilled orders Blanket Sales Agreement 1-19 Copyright © 2004. All rights reserved.

.Overview of Querying on Prices and Availability Pricing and Availability window ‡ On-hand stock availability ‡ Current price of the item ‡ Convert Pricing and Availability information into a sales order 1-20 Copyright © 2004. All rights reserved. Oracle.

Overview of Managing Orders Orders View Find in the Order Organizer or Query in the Sales Orders form Order Lines 1-21 Copyright © 2004. Oracle. . All rights reserved.

Summary In this module you should have learned how to: ‡ Explain where Order Management is positioned within the Order to Cash Lifecycle ‡ Describe the overall Order Management process ‡ Discuss the key areas in the Order Management process 1-22 Copyright © 2004. Oracle. All rights reserved. .

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