Situational Leadership

"Only those who dare to fail greatly can ever achieve greatly.´ JFK

Overview
Directive and Supportive Behavior  Leadership Variables  Situational Leadership II Model 

Directive & Supportive Behavior

Directive/Task Behavior Involves:  Clearly Telling People ‡ What to Do ‡ How to Do It ‡ Where to Do It ‡ When to Do It  And Then Closely Supervising Their Performance .

Supportive/Relationship Behavior Involves:  Listening to People  Providing Support and Encouraging Their Efforts  Facilitating Their Involvement in  Problem Solving and Decision Making .

Leadership Variables .

Leadership Variables       Follower Boss Associates/Peers Organization Job Demands Time .

Interim Summary ‡Directive/Supportive Behavior ‡Leadership Variables .

Situational Leadership Model .

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S4 Low Supportive and Low Directive Behavior S2 S1 High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING DEVELOPMENT LEVEL OF FOLLOWER(S) 8 .

Subordinate¶s Development Level Competence: Task. Knowledge and Skills Commitment: Motivation and Confidence   9 .

³Peak Performer´    15 .³Enthusiastic Beginner´ D2 .Levels of Development  D1 .³Reluctant Contributor´ D4 .³Disillusioned Learner´ D3 .

Levels of Development D1 Low Competence. High Commitment ³Enthusiastic Beginner´ .

Levels of Development D2 Some Competence. Low Commitment ³Disillusioned Learner´ .

Variable Commitment ³Reluctant Contributor´ .Levels of Development D3 Moderate to High Competence.

High Commitment ³Peak Performer´ .Levels of Development D4 High Competence.

Some Competence. High Commitment ³Peak Performer´    15 .Low Competence.Moderate to High Competence. High Commitment ³Enthusiastic Beginner´ D2 . Variable Commitment ³Reluctant Contributor´ D4 .High Competence. Low Commitment ³Disillusioned Learner´ D3 .Levels of Development  D1 .

Development Level is Task Specific! .

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S2 S4 S1 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING DEVELOPMENT LEVEL OF FOLLOWER(S) 18 .

Low Supportive Leader Defines Roles of Followers Problem Solving and Decision Making Initiated by the Leader One-way Communication 19 .Directing     High Directive.

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S2 S4 S1 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING 20 DEVELOPMENT LEVEL OF FOLLOWER(S) .

Ideas. High Supportive Leader Now Attempts to Hear Followers Suggestions. and Opinions Two-way Communication Control Over Decision Making Remains With the Leader 21 .Coaching     High Directive.

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S2 S4 S1 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING 22 DEVELOPMENT LEVEL OF FOLLOWER(S) .

Low Directive Focus of Control Shifts to Follower Leader Actively Listens Follower Has Ability and Knowledge to Do the Task 23 .Supporting     High Supportive.

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S2 S4 S1 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING 24 DEVELOPMENT LEVEL OF FOLLOWER(S) .

Delegating      Low Supportive. Low Directive Leader Discusses Problems With Followers Seeks Joint Agreement on Problem Definitions Decision Making Is Handled by the Subordinate They ³Run Their Own Show´ 25 .

(High) S U P P O R T I V E B E H A V I O R THE FOUR LEADERSHIP STYLES High Supportive and Low Directive Behavior High Directive and High Supportive Behavior S3 S2 S4 S1 Low Supportive and Low Directive Behavior High Directive and Low Supportive Behavior (High) LOW (Low) HIGH DIRECTIVE BEHAVIOR MODERATE D4 DEVELOPED D3 D2 D1 DEVELOPING 26 DEVELOPMENT LEVEL OF FOLLOWER(S) .

What Happens If We Have a Mismatch of Leadership Style With Development Level? .

Focus on the Positive Manage the Consequences .There Is Some Risk Observe Performance .Increasing Follower Development Level      Tell Them What You Want Them to Do Show Them What You Want Them to Do Let Them Try .

Five Step to Training Winners      Tell Them What You Want to Do Show Them What You Want to Do Let Them Try ± There is Some Risk Observe Performance ± Focus on the Positive Manage the Consequences .

.The Leader¶s Goal Build Your Follower¶s Development Level So You Can Start Using Less Time-consuming Styles Time(S3 and S4) and Still Get High Quality Results Results.

.Situational Leadership is not something you do ³TO´ people but something you do ³WITH´ people.

SUMMARY    Directive and Supportive Behavior Leadership Variables Situational Leadership II Model "Opportunity is missed by most people because it is dressed in overalls and looks like work.Thomas Edison ." -.

] is a city of Southern efficiency and Northern charm."Washington [D.C." JFK 34 .

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