Medical Transcription Industry

Prepared by: Rohit Dobaria Maulik Shah Viral Jani Jigar Modi Arvind Senta Hemanshu Vasava

Medical Transcription
‡ It is an allied health profession. ‡ Deals in the process of transcription, or converting voice-recorded reports as dictated by physicians and/or other healthcare professionals, into text form. ‡ Trained professional is known as Medical Transcriptionist.

Overview
‡ Confidential patient information is converted to written text document ‡ It is printed and placed in patient s record ‡ Can be accessed by the physician for future review ‡ Medical Transcription can be performed by MTs who are employees of the hospital or Outsourced.

The medical transcription process

Quality Assurance Process
‡ Accuracy rate for experienced transcriptionists is 98.5% ‡ No concessions to this stipulation ‡ Compensation packages and incentive schemes are directly linked to quality levels

‡ Transcription MTs with 1-4 years of actual work experience. ‡ QA Level I MTs with 5 years of actual work experience with various accounts and specialties. ‡ QA Level II MTs with 7 years of actual work experience with various accounts and specialties.

Medical Transcriptionist
‡ Medical understanding ‡ practical knowledge of medical language, anatomy, physiology, disease processes, pharmacology, laboratory medicine, and the internal organization of medical reports ‡ Above-average knowledge of English punctuation and grammar

‡ study medical language, including Greek and Latin suffixes, prefixes, and roots ‡ Versatility in use of transcription equipment and computers ‡ Advanced proofreading and editing skills

Medical Transcription Industry
‡ One of the fastest growing fields in healthcare industry ‡ High demand in Western countries especially in US ‡ one of the fast growing IT-enabled services in India

‡ India is one of the preferred location for Medical Transcription outsourcing ‡ Healthcare industry not affected by the global recession ‡ Industry is worth Rs. 40 bn at present

‡ U.S. MT Industry - $16.8bn ‡ Total work off-shored $860 mn ‡ India has captured - $ 647 mn

Strategy

‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡

We will transcribe all types of medical reports History & Physical Reports Consultation Reports Operative Reports Progress Reports Emergency Room Notes Clinic Notes Referral Notes Medical Imaging Reports

TARGET CUSTOMER ‡ We will offer quality Medical Transcription Services to Hospitals, Surgical Centers, Physicians, General Practioners, subcontracts from MT companies and Independent Physicians across the United States, United Kingdom, Canada, Australia, etc.

CORE STRATEGY ‡ Employ a highly- experienced team of transcriptionists, familiar with various specialties, speech patterns, accents and dialects. ‡ Regular assessments, reviews, extensive skill testing and ongoing education of our transcriptionists

‡ We will provide quality transcription service at cost effective rates. ‡ We will offer a 3-day no-obligation trial of our transcription services and three sample reports. ‡ We will ensure that our employees are welltrained.

‡ Hired employees will have to participate in a compulsory, intensive training program. ‡ Continuous revamping of training materials ‡ The personnel hired for the job will be students from nursing and related medical fields.

7Ps

Product
‡ Convenience & Usefulness of the report information at the tip of finger. ‡ Quality work for all the report.

Place
‡ Internet. ‡ The transcription would be viewed by the doctor on the server of the hospital. ‡ Website of the doctor if Practitioner.

Price
‡ Penetration Price. ‡ As we will be hiring the medical and nursing student the salary cost will be low so we can provide low price.

Promotion
‡ 3 days (No Obligation) trail. ‡ Register on online portal.

People
‡ ‡ ‡ ‡ The employees are well trained. High level of QA. Good knowledge of medical terms. Good knowledge of English, different accents, etc.

Process
‡ ‡ ‡ ‡ Ready report within 24 hours. Billing. Insurance. Further reference.

Physical Environment
‡ Comfortable as every report will be included for each customer. ‡ Customized as per physician s requirement.

Thank You

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