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Jet Airways was started by Naresh Goyal as Air Taxi Operator in April 1992 1993, it started Indian commercial airline operations with a fleet of four leased Boeing 737-300 aircraft. 1994, a change in the law enabled Jet Airways to apply for scheduled airline status, which was granted on 4 January 1995. Began international operations to Sri Lanka in March 2004.
Dubai. Hong Kong. Singapore. Abu Dhabi. Etc... New York. . Colombo. it operated over 370 daily flights to about 68 destinations both in India and international (abroad).Introduction Has the 2nd largest fleet size (88). London (Heathrow). As of June 2008. Jet Airways national destinations includes all major cities Jet Airways international destination includes major cities like San Francisco.
.be a world class domestic airline. long-term returns for the investors and providing its employees with an environment for excellence and growth. which other competing airlines will seek to match.Mission Jet Airways will be the most preferred domestic airline in India. achieving healthy. comfortable and efficient operations. Jet Airways will achieve these objectives whilst simultaneously ensuring consistent profitability. It will be the automatic first choice carrier for the travelling public and set standards. Jet Airways will be an airline which is going to upgrade the concept of domestic airline travel . Jet Airways will achieve this pre-eminent position by offering a high quality of service and reliable.
Code of Conduct Guidelines for conduct of directors Corporate business opportunities Conflicts of interest Company property Confidential information Fair dealing Compliance with laws and regulations .
Code of Conduct Insider trading Encouraging the reporting of illegal or unethical behavior Record keeping and reporting No rights created Waiver and amendments .
Strategy ja iffere tiate r ct a service C ti e t mai tai a y g fleet c m risi g a mi imal mber f iffere t aircraft ty es reve es thr gh efficie t se f tech l gy. timizati f res rces f c se marketi g a F c s mestic aviati sect r F rther stre gthe the bra they erate ame er which .
Strategy Operate flights to select international destinations. subject to obtaining necessary Governmental approvals and other conditions Reduce existing high interest debt Continue to focus on personnel training and on motivating our workforce Focus on cost discipline .
Orders Placed In Early 2007. Start new services and new routes.a Purchase and Introduction of New Aircrafts Decided To Purchase Aircrafts From Boeing. . Maintain market position and goodwill. ATR And Airbus to avoid customer outflow to arch rival Kingfisher Airlines which had complete new feet of aircrafts.
700 Boeing 737 . Leased Out To Airlines ATR 72 500 Airbus A330 .800 Boeing 777 300ER 14 2 of 12 7 of 13 19 of 38 7 of 10 Unknown Oman Air Unknown Unknown Royal Brunei Airlines .2 million after every air bus each Month.200 Boeing 737 . Wet and Dry Lease help the airline to earn at least US$ 2 million after every BOEING and US$ 2. Aircraft No.a Measures opted by Jet Airways Wet Lease present feet to other airlines.
6 20 17.7 16.6 15 12.3 17.9 Series 1 10 7.7 5 0 Jet airways jet lite kingfisher indigo NACIL(I) spicejet Figure 1: Market share of airlines in India .25 20.
SWOT Strengths Motivated workforce and proven management team Massive pool of loyal customers Market driver and Leader Experience of years largest fleet size Weaknesses Perceived drop in stds when pitted against Kingfisher Loosing domestic market share Political interferences Weak brand promotion Struggling with the carcass of Air Sahara .
SWOT Opportunities Growth options limited to shorthaul Untapped air cargo market Scope in international service and tourism Threats Ongoing economic weakness Strong competitors Fuel price hike Overseas market competition .
58 14.6 11.3 13.9 j t air ays kingfish r ¡ mar '06 mar '07 mar '08 mar '09 mar '10 Figur 2: mploy inv stm nt % of total xp ns .9 12.71 13.5 15.1 11.17 14.18 16.8 16 14 12 10 8 6 4 2 0 14.
a Alignment of Human Resources with Business Strategy using VRIO Framework Values Rarity Organiza tion Inimita bility .
a HR Functions .
Recruitment Line personnel Operations Maintenance Sales and marketing Internal Recruitment External Recruitment Management of outsourced employees .
Training Identification of Training needs through the PMS system Cabin crew are required to go through refresher training courses each year. 1 2 3 4 5 Service procedure Customer Care Safety Grooming Applicable laws .
Training pilots. Refresher/Re-current training on B737 NG. B777 & A330 A/C.to make each employee fully aware of his or her role in achieving excellence in every area of service delivery to the customer. B777 & A330 A/C.Training Jet Airways' Type Rating Training Organization. . Checks & specialized operations on B737 NG. B777 & A330 A/C Seamless Customer Care. flight engineers and flight dispatchers(since 1995) Endorsement training on B737 NG.
Query discussion on Transfer requests. career options. job rotation. and matters related to Employee benefit. Conducting Exit Interviews Reward it when they see it Job design and job enrichment Try & resolve issues pertaining to employee motivation in the work field .Motivation & Retention Query resolution on various issues related to conditions of employment.
Peer appraisal . Self appraisal 2. Superior s appraisal 3. Subordinate s appraisal 4. A first officer who unsuccessfully attempts to upgrade to captain 2 or 3 times is usually forced to resign 360 degree appraisal has four integral components: 1. but he get several attempts to pass before he is placed on probationary leave or fired.a Airline captains undergo simulator check rides (proficiency checks) every 6 months & includes emergency procedures such as -V1 cuts -engine out missed -a LOE which simulates a revenue flight with some sort of malfunction A failure goes on the permanent record.
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