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What Are Business Reports?

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What Are Business Reports?
Business reports are sytematic attempts to answer questions and solve problems. They include the following activities.

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What Are Business Reports?
Business reports are sytematic attempts to answer questions and solve problems. They include the following activities.

Planning

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Planning Research 11 .What Are Business Reports? Business reports are sytematic attempts to answer questions and solve problems. They include the following activities.5 .

6 .What Are Business Reports? Business reports are sytematic attempts to answer questions and solve problems. Planning Research Organization 11 . They include the following activities.

7 . They include the following activities. Planning Research Organization Presentation 11 .What Are Business Reports? Business reports are sytematic attempts to answer questions and solve problems.

Most reports flow upward. 11 .Ten Truths About Business Reports u u u u Everyone writes reports. Three report formats are most common: Memo format Letter format Manuscript format u Reports differ from memos and letters. Most reports are informal.8 .

Organization is imposed on data. The writer is the reader¶s servant. Ethical report writers interpret facts fairly. Some reports are collaborative efforts. 11 .9 .Ten Truths About Business Reports u u u u u Today¶s reports are written on computers.

10 .Audience Analysis and Report Organization 11 .

11 .Audience Analysis and Report Organization If readers are informed 11 .

Audience Analysis and Report Organization If readers are informed If readers are supportive 11 .12 .

Audience Analysis and Report Organization If readers are informed If readers are supportive If readers are eager to have results first 11 .13 .

14 .Audience Analysis and Report Organization If readers are informed If readers are supportive If readers are eager to have results first 11 .

15 .Audience Analysis and Report Organization If readers are informed If readers are supportive Direct Pattern If readers are eager to have results first 11 .

Audience Analysis and Report Organization If readers are informed If readers are supportive Direct Pattern If readers are eager to have results first 11 .16 .

Audience Analysis and Report Organization If readers are informed Report -----Main Idea -------------------------------------------------------------------------------------------------------------------------------------------------------------- If readers are supportive Direct Pattern If readers are eager to have results first 11 .17 .

Audience Analysis and Report Organization 11 .18 .

Audience Analysis and Report Organization If readers need to be educated 11 .19 .

20 .Audience Analysis and Report Organization If readers need to be educated If readers need to be persuaded 11 .

Audience Analysis and Report Organization If readers need to be educated If readers need to be persuaded If readers may be hostile or disappointed 11 .21 .

22 .Audience Analysis and Report Organization If readers need to be educated If readers need to be persuaded If readers may be hostile or disappointed 11 .

23 .Audience Analysis and Report Organization If readers need to be educated If readers need to be persuaded Indirect Pattern If readers may be hostile or disappointed 11 .

Audience Analysis and Report Organization If readers need to be educated If readers need to be persuaded Indirect Pattern If readers may be hostile or disappointed 11 .24 .

Audience Analysis and Report Organization If readers need to be educated Report ---------------------------------------------------------------------------------------------------------------------------------------------------------------Main Idea ---- If readers need to be persuaded Indirect Pattern If readers may be hostile or disappointed 11 .25 .

26 .TYPICAL BUSINESS REPORTS 11 .

To respond to government agencies and laws. such as the Equal Employment Opportunities Commission. Compliance reports. and seminars. etc.27 . Investigative/informational reports. To describe one-time events.Typical Business Reports Periodic operating reports. Situational reports. shipping. conferences. To monitor and control production. such as trips. To examine problems and supply facts ± with little analysis. 11 . sales. service.

or sell products and services. To establish criteria and evaluate alternatives by measuring against the ³yardstick´ criteria.28 . investigate ideas. To offer to solve problems. Proposals. Feasibility reports.Typical Business Reports Justification/recommendation reports. Yardstick reports. To make recommendations to management and become tools to solve problems and make decisions. 11 . To analyze problems and predict whether alternatives will be practical or advisable.

29 .Report Functions u u Informational reports Analytical reports 11 .

Report Patterns u u Direct pattern Indirect pattern 11 .30 .

31 .Report Formats u u u u Letter format Memo format Manuscript format Printed forms 11 .

32 .Writing Style u u Formal Informal 11 .

and evaluate. proofread. analyze. Compose the first draft.Applying the Writing Process to Reports Step 1 Step 2 Step 3 Step 4 Step 5 Step 6 Step 7 Analyze the problem and purpose. Research the data. illustrate the data.33 . Organize. Revise. interpret. 11 . Anticipate the audience and issues. Prepare a work plan.

Work Plan for a Formal Report u u u u u Statement of problem Statement of purpose Sources and methods of data collection Tentative outline Work schedule 11 .34 .

RESEARCHING REPORT DATA 11 .35 .

on-line catalog Periodicals ± print indexes.Locating Secondary Print Data u u Books ± card catalog. CD-ROM indexes 11 .36 .

37 .Locating Secondary Electronic Data u u u Electronic databases The Internet World Wide Web search tools Yahoo! AltaVista HotBot Excite 11 .

Locating Secondary Electronic Data u Evaluating Web sources How current is the information? How credible is the author or source? What is the purpose of the site? Do the facts seem reliable? 11 .38 .

Use wild cards.39 . Prefer uncommon words. Omit articles and prepositions. 11 . Know your search tool. Understand case sensitivity.Tips for Searching the Web u u u u u u Use two or three search tools.

11 .Tips for Searching the Web u u u u Learn basic Boolean search strategies. Be persistent.40 . Repeat your search a week later. Bookmark the best pages.

41 .Researching Primary Data u u u u Surveys Interviews Observation Experimentation 11 .

DOCUMENTING DATA 11 .42 .

Reasons for Crediting Sources u u u Strengthens your argument Gives you protection Instructs readers 11 .43 .

u Modern Language Association Author¶s name and page (Smith 100) placed in text. 11 . 2000.´ u American Psychological Association Author¶s name. Bibliography shows all references.Three Documentation Formats u Chicago Manual of Style Superscript figure in text guides reader to footnote or endnote. Complete references listed at end of report. 99). and page number placed near text reference (Jones.44 . date of publication. complete references in ³Works Cited. p.

45 .End 11 .