Managing Diversity

What Do We Mean By Managing Diversity? y A management system which incorporates the differences found in a multicultural workforce in a manner which results in the highest level of productivity for both the organization and the individual. .

EEO practices include: y fairness at work.What is EEO? y Equal Employment Opportunities (EEO) means eliminating barriers to ensure that all employees are considered for the employment of their choice and have the chance to perform to their maximum potential. y hiring based on merit and y promotion based on talent. It concerns all aspects of employment including recruitment. career development and work conditions . pay and other rewards.

Sources of Diversity in the Workplace .

y Women hold only 12% of corporate officer positions .Workforce Diversity: Gender Women in the Work Place y Women s earnings are less than two-thirds of the earnings of men.

Age ‡ ‡ ‡ Treating people differently because of their age Performance does not decline with age Older employees show better judgment. and are less likely to quit. or be absent Age discrimination is more pervasive than managers ‡ . show up late.

y Accommodation for Religious Beliefs y Providing flexible time off for holy days y Posting holy days for different religions on the company calendar .Workforce Diversity: Religion y India: multi cultural country.

Workforce Diversity: Capabilities and Disabilities y Disability Issues Providing reasonable accommodations for individuals with disabilities Promoting a nondiscriminatory workplace environment Educating the organization about disabilities and AIDS .

organizational function. personality. ethnic group. tenure. education. cognitive style. gender. background and more .Workplace diversity y Workplace diversity refers to the variety of differences between people in an organization. but diversity encompasses race. age. y That sounds simple.

Benefits of Workplace Diversity y Increased adaptability y Broader service range competitive advantage y Variety of viewpoints y y Better distribution of economic opportunity y More effective execution .

Challenges of Diversity in the Workplace y Increased Cost of Training y Increase in conflicts y Communication y Increase in labour turnover and absenteeism. y Resistance to change .


y Create cross-functional teams .Demonstrate the Following Behaviors y Learn the professional aspirations of all team members and support their efforts to achieve them. y Create opportunities for highly talented employees to be exposed to leaders who may not otherwise interact with them.

both directly and indirectly y Delegate fairly ..Demonstrate the Following Behaviors cont. y Volunteer for community projects that teach tolerance.

. y Communicate and support intolerance of inappropriate and disrespectful behavior y Evaluate performance objectively y Consider individual needs when enforcing company policies and guidelines .Demonstrate the Following Behaviors cont.

Actions that Make a Difference y Talk privately with each of your employees y Ask your staff about their preferences y Take your staff to lunch .

.According to a recent survey conducted by the Families and Work Institute. 52 percent of Indians prefer to work with people like themselves while only 34 percent would rather be with colleagues who are ethnically or culturally different.

. Diverse work teams bring high value to organizations. including laws and regulations. Most workplaces are made up of diverse cultures. Management tools in a diverse workforce should be used to educate everyone about diversity and its issues. Diversity management benefits associates by creating a fair and safe environment where everyone has access to opportunities and challenges.Conclusion y A diverse workforce is a reflection of a changing world and marketplace. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity. so organizations need to learn how to adapt to be successful practices.

Thank You!!!! .

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