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How to get

Marks in MIS?
Model answers of various questions asked in MIS Test

Que. Explain Transaction Processing System with an example. {Unit 2} [4] 
Ans. Every organization has to perform many transaction in their routine activities. For every activity there is some computer based solution available. To provide accurate and timely solution with its proper record for future uses is known as transaction processing system.  Transaction are mainly observed by bottom level of managers. Due to every transaction, some information is generated. These information are useful for further references in of organization. Some times they may be in the form of simple computer display or may be in hard copy.  The TPS may be an online system or may be batch system.  An online system is that, in which the transaction is processed and recorded at the time of activity performed.  While in batch system, first transactions are grouped together, and processed in later stages.  Example: Preparing of sale bill in some departmental store is an example of TPS. Here at the time of sale, the transaction is being recorded in various related files like customer master file, item master file, transaction processing file etc. In this way all the transactions are recorded and these generated information are useful for further decision makings.

Que. Explain OLAP with an example. {Unit 2} [4] 
Ans. Online Analytical Processing is an analysis process performed in organization where many departments work together to perform some activity. As every organization has many departments, and every department performs various activities to achieve organization goal. To complete some specific task, all departments has to perform some activities among their all available activities. In this way, when all of them performs their own job, the task comes to an successful end.  Its an online analysis also. Because now a days whole organization is closely related with centralized database. It provides internal power to whole organization to work together. The querying process is OLAP is also very strong. OLAP is also an flexible system so that future updating can easily be accommodate.  Model of OLAP:  Example: The arrival of raw material in some organization is an normal activity. All departments performs their specific task to record the arrivals of raw material and process accordingly.

Que. Explain the various behavioral factors of management organization. {Unit 2} [3] 
Ans. Any organization is known as management organization if,  (i) it uses all the available resources like manpower, machine, material, money, method or market in such a way so that target can be achieved.  (ii) there is clear separation between all the three levels of managers like top level, middle level and bottom level, and  (iii) it constitutes the rules, policies, responsibility and procedures decides for the organization.  Various behaviour factors which impact the organization is: decision styles, need for explanation, organizational climates, organizational expectations, resistance to change etc.

Que. According to Porter framework, how is possible to attain above average performance? {Unit 3} [3] 
Ans. According to Porter¶s framework, four generic strategies available to attain above average performance. They are: Cost leadership i.e. cost must be maintained. Differentiation i.e. your product must be clearly differentiate. Cost focus i.e. cost should be highlighted. Focused differentiation i.e. differentiation should be highlighted. 


Que. Explain the need of networking organizational functions? {Unit 12} [3] 
Ans. Today the organization structures are redefined with the help of computer network. All the computers of organization are connected to each other with the help of powerful network interface devices to share the hardware, software as well as data. A single hardware device can be shared by more then one computer system at a time like printer, modem or cd drive. It increases its uses and also very economic. Various software are available with network, so that at a time a single application can be handled with multiple computer as well as users. Most important is to share the database. The database is centrally located in network and can be operated by any of the network node. It also supported by strong query based solutions i.e. any kind of users request for data can be sought out immediately.  Network can be classified in three ways according to distance:  LAN : available with fast speed and almost error free communication between nearby computers.  MAN : available with average speed and less error communication between average distance computers.  WAN : available with low speed to communicate between large distance between computers. Errors are comparable more.

Que. Explain the advantages and disadvantage of extranet. {Unit 12}[3]
Ans. Extranet is a kind of private network established with the help of public network internet, to communicate an organization with its trading partner companies like suppliers, customers, advisors etc. Advantages of Extranet: (a) Increased productivity (b) Reduced time to share information (c) Improved communication between company and its trading partners (d) Query solving (e) Cost effective (f) Round the clock availability (g) Enhance collaboration etc. Disadvantage of Extranet: (a) Expensive to implement and maintain (b) Security of data is a big concern (c) Reduces personal contacts

Que. Explain what is meant by switching and the types of switching? {Unit 12} [4] 
Ans. Switching means to establishing connections between any two nodes of network. This way the information can be transfer between these two nodes of the network. Switching Network is of following types:  Circuit Switching: In this type of switching, an endto-end transmission path is set between two nodes till entire process. This connection can be establish on demand and can be disconnect when needed. Type of message can be voice or non-voice. The message can deliver both the end same time at the same instance of time. Example is Telephone network and Telex network. 

Message Switching: In this type of switching, message is stored at one end and transfer to another. At a time message can be sent to one direction only. It generates the hard copy of the data. The quality of the data may weak sometimes. It is not a real time event. Example is, Fax.  Packet Switching: In packet switching, a lengthy block of data is divided into small and fixed length bundles. Each bundle is of 128 bytes. The 128 bytes is further divided into smaller parts as,  * 16 bits start framing  * 64 bits header, which includes message no., destination address, source address, link and packet no.  * 113 byes of text or original message  * 16 bits end framing  * 24 bits error control [8 bits = 1 byte]  these packets are reassembled at the receiving end.  The examples of message switching are, ISDN, Frame Relay, SMDS and ATM. 

Packet Switching: In this type of switching, with the help of protocols, a large quantity of data is divided into smaller packets. Address of destination is written on each of the packet and transmitted. At the receiving point all of them are collected and clubbed together to get the original data. In this way, larger quantity of data is being transmitted.

Que. What is Intranet? How is it useful to an organization? {Unit 12} [4] 
Ans. Intranet is a private computer network. Intranet uses internet protocols and network conductivity to securely share part of an organization¶s information or operations with its employees. It is restricted to employees of the organization throughout the organization along with its branches and franchisees. General model of Intranet: Advantages of Intranet for an organization: Increased productivity: Intranet can help users to locate and view information faster and use applications relevant to their roles and responsibilities. Reduces time: organizations can make more information available to employees in less time. Improved communication: It serve as powerful tools for communication within an organization, vertically and horizontally. Web publishing: It allows corporate knowledge to be maintained and easily accessed throughout the company using web technologies. Business operations and management: It provides a platform for developing and deploying applications to support business operations and decisions across the inter-networked enterprise. Cost-effective Enhance collaboration between all authrozied users, teamwork is enabled.
ABC Ltd. (B.O.-1) 


ABC Ltd. (H.O.) ABC Ltd. (B.O.-2)

Que. ± As per Porter, how performance of an individual organization can be improved? {Unit 3} [3]
Ans. To improve any company¶s strength and capability, maintain it and protect it against reproductions by other firms. The SMIS is concerned with uses of IT to support and improve organizations competitive strategy.  Performance of individual corporation is determined by the extent to which they manage the following:  The bargaining power of suppliers: Always tries to get an good deal with your suppliers, so that cost can be reduced and controlled.  The bargaining power of buyer: always tries to offer a good deal with your buyer, so that their trust can be maintained.  The threat of new entrants/competitors: Never ignore new competitor. It may be harmful with your business because of his new ideas of business.  The threat of substitute products: always maintain your stock available to sell, so that any substitute produce does not find any chance to explore.  Rivalry/competition among existing firms: Keep an eye on competitors working and strategies and be prepare for their actions.

Que. ± Explain how IT influences organizations goal? {Unit 3}


Ans. - Advantages of IT * Speed, Accuracy, Storage, Communication, Conferencing etc. * is to avoid disadvantages also * Quickly used by all departments * Focus of original task, with added advantages * Establish Alliance * Compatible with existing characteristics & advantages of Org. Competitive Advantage * Sustainable/Maintainable & Contestable/Challengeable The notion is to make ³IT Resource´ compulsory Implementation of IT does not forces to change structure of organization IT closely directed by Senior Executives of Org

Que.± Describe in brief about BPR success factors. {Unit 4} [4]
Ans. Success of Business Process Re-engineering (BPR) depends upon following factors:  Top management sponsorship for money & guidance: The top level of organization should taken responsibility for proper investment of money and should provide better guidelines for BPR.  Strategic alignment: During BPR, always concentrate upon business processes, so that objective does not change  Compelling business case of change: Minimum change per time should be planned during BPR. As per expert¶s opinion, changes should not be above 20% per time.  Proven methodology: The method selected for BPR must be proved.  Effective Change Management: For managing changes, change manager can be called  Line ownership: Clear direction to all employees & responsibilities  Re-engineering team composition: A separate, dedicated, experienced and balanced team should work for BPR.

Que.± Write BPR principles in short. {Unit 4} [3]
Ans. BPR principles are as follows:  Focus on right process: select right process to be change.  Voice of customer: always include customer benefit in BPR.  Manage changes: Handle changes properly during BPR.  Active participation: Every employee of org. should actively participate in BPR.  Target & performance measurement: Check whether changed environment helps in target achievement or not.  Integration: Properly link all the organizational departments.  Flexibility: if required, changes can be made in future.  Project management: whole project should be properly managed.

Que. ± What are the different class models required in business systems? {Unit 2} [4] 
Ans. ± Object Oriented systems in business is a collection of various business objects which represents the behavior and data structure. Or in other words we can say, a larger program is divided into small parts for better working of the system. Each of the smaller part has an object. To define each of the objects a class structure is to be created.  A complete business systems requires following class models from three different perspective ±  Class Model ± It indicate the static or basic structure of the objects and their relationships with other business objects.  State Model ± It indicates the changes that takes place in the objects with respect to time. It includes different flavored variable and their impact on the process.  Interaction Model ± indicates how objects coordinates with other objects to achieve business goals.

Que. short note on (i) DSS (ii) EIS {Unit 2} [1.5+1.5] 
Ans.  DSS - Decision Support System (DSS) is an interactive, flexible computer based information system. It uses rules and models for processing data to support various managerial levels, ranging from top executives to managers, in their decision making: intelligence, design, choice and implementation. A DSS is usually built to support the solution of certain problem and does not replace the decisionmaker. As such, it is called a DSS application. It is user-friendly with strong graphical capabilities.  EIS ± Executive Information system may be considered to be useful at any level of management, specially at the middle level and bottom level. It mainly revolves around the day to day activities of the management but not in strategic decision. It is designed to establish relationship between middle and bottom level managers. If number of managers are more then EIS is essential.