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POWERED BY INTELLECT DRIVEN BY VALUES

VISION AND MISSION

Vision : To be a globally respected corporation that provides best-of-breed business solutions, leveraging technology, delivered by best-in-class people." Mission : "To achieve our objectives in an environment of fairness, honesty, and courtesy towards our clients, employees, vendors and society at large."
Infosys Technologies Limited 2004

INTRODUCTION TO INFOSYS

Infosys Technologies Limited was started in July 2, 1981 Type Public BSE: 500209 NASDAQ: INFY Headquarters Bangalore, India Electronics City, Hosur Road.

Services Information technology consulting services and Solutions . Subsidiaries Infosys BPO Infosys Consulting Infosys Australia Infosys China Infosys Mexico Infosys Sweden

Infosys Technologies Limited 2004

MILESTONES

1983: Moved its headquarters to Bangalore, the capital of Karnataka 1987: Opens first international office in Boston, US 1992: Opened its first overseas sales office in Boston. 1993: Became a public limited company in India with an initial public offering of Rs.13 crores. 1996: First office in Europe in Milton Keynes, UK 1997: Office in Toronto, Canada 1999: First Indian company to be listed on Nasdaq on March 11. 1999: Attained a SEI-CMM Level 5 ranking 2002: Business World named Infosys "Indias Most Respected Company". 2002: Started Progeon, its BPO (businessprocess outsourcing) subsidiary. 2003: Acquired 100% equity of Expert Information Services Pty Limited, Australia (Expert) and changed the name to Infosys Australia Pty Limited.
Infosys Technologies Limited 2004

MILESTONES (contd.)
2006: Became the first Indian company to ring the NASDAQ Stock Market Opening Bell 2006: August 20, N. R. Narayana Murthy retired from his position as the executive chairman. 2006: Acquired the 23% stake Citibank had in its BPO offshoot Progeon, making it a wholly owned subsidiary of Infosys and changed the name to Infosys BPO Ltd. 2006: December, became the first Indian company to make it to Nasdaq-100 2007: April 13, Nandan Nilekani stepped down as CEO and made way for Kris Gopalakrishnan to occupy his chair effective June 2007. During the 14-year period from its IPO in 1993 to 2007, the price of an Infosys share increased three thousandfold. This excludes the dividends that the company has paid out over that duration.

Infosys Technologies Limited 2004

KEY SUCCESS FACTORS


Sound Management Skills
Nurturing Working Atmosphere Commitment To Values, Speed , Imagination and Excellence. Personnel Management Infrastructure

Infosys Technologies Limited 2004

OTHER SUCCESS FACTORS

Invest in well understood, proven product & not just R&D. While dealing with investors, always under-promise and over deliver.

Infosys Technologies Limited 2004

LEADERSHIP

LEADERSHIP

The principal dynamic force that motivates and coordinates the organization in the accomplishment of its objectives.

LEADERSHIP STYLE
Infosys believes that leadership is one of the most essential ingredients of organizational success which is provided by its Chairman, N R Narayanmurthy. Leadership is based on high business vision and predominantly supportive styles. There is emphasis on developing leadership qualities among employees.

THE NINE PILLARS

Mckinsey 7 s model

Infosys Technologies Limited 2004

Types of Elements
Hard Elements: Strategy,Structure and System Soft Elements: Shared Values,Skills,Style and Staff

STAFF (HUMAN RESOURCES)


Since Infosys is in knowledge-based industry, it focuses on the quality of the human resources. Out of total personnel, about 90 percent are engineers. Infosys spends about 2.65 per cent of its revenues on up gradation of employees skills, and around 50% as employee costs

Infosys Technologies Limited 2004

NUMBER OF EMPLOYEES

Infosys Technologies Limited 2004

STRATEGY
Infosys has adopted a client-focused strategy to achieve growth. Rather than focusing on numerous small organizations, it focuses on limited number of large organizations throughout world. Increase business from existing and new clients Enhance brand visibility Pursue alliances and strategic acquisitions

Infosys Technologies Limited 2004

SHARED VALUES
Customer Delight. Leadership by Example. Integrity and Transparency. Fairness. Pursuit of Excellence.

Infosys Technologies Limited 2004

ORGANISATIONAL STRUCTURE
The company has adopted a free form organization devoid of hierarchies. Everyone is known as associates irrespective of his position in the company. This system not only helps in creating the feeling of equality but also helps in developing project leaders.

Infosys Technologies Limited 2004

SKILLS
From last year, Infosys has made it mandatory for every employee to clear a predefined certifications, domain as well as technical, in order to be eligible for appraisal.

Apart from internal initiatives like knowledge management, Infosys has been CMM-Level 5 certified for its process capabilities.

Infosys Technologies Limited 2004

CASE STUDY : Infosys -Enhancing Business- Community Relations


Introduction
This case study is about the social initiatives of Indias leading IT company Infosys Technologies Ltd. The communities that benefit from the activities of the foundation are not limited to the vicinity of the company location, but are located across various states. People in these communities are economically marginalized and disadvantaged. The case study gives identifies the philanthropic nature of Infosys social initiatives and examines them from a wider perspective. In so doing, it reveals ways in which an IT company can contribute to society beyond charitable works and donations, through research and educational programmes, software development, contributing to civic amenities, encouraging employees and sustaining developmental efforts through an overall mission and vision.

Infosys Technologies Limited 2004

INFOSYS FOUNDATION
The Infosys Foundation came into being with the objective of supporting the underprivileged in Indian society. The Foundation began its activities in Karnataka in 1996. Today, the activities have been extended to Tamil Nadu, Andhra Pradesh, Maharashtra, Orissa and Punjab. It is funded primarily by Infosys Technologies Ltd. Before 2001 the cumulative amount of the grant has been nearly INR 9.82 crores. Since its establishment, the Foundation has implemented numerous projects in its chosen areas and its success is reflected in the wide acclaim it has received alongside that of the company itself. Awards given praise both corporate practice (management systems, treatment of employees and governance), and social philanthropy and corporate citizenship. Crosssectoral recognition such as this indicates that enhancing business-community relations does not have to be detrimental to the financial success of the company.
Infosys Technologies Limited 2004

Infosys assumes corporate responsibility at both company and foundation level. At Company Level :
Social Initiatives: Social initiatives have taken the form of projects, philanthropy and employment initiatives. Catch Them Young, Rural Reach, Train the Trainer. Environmental Initiatives : Waste water is recycled and waste paper shredded recycling. Buildings uses a minimal amount of air conditioning by including atriums and wind scoops to ensure natural air flow for cooling. Research Initiatives : Fellowship Programmes have been introduced at a variety of learning institutions, including five Indian Institutes of Technology (IITs), the Indian Institute of Science (IISc), three Indian Institutes of Management (IIMs), the National Law School, Mysore University, the National Centre for Software Technology.

Infosys Technologies Limited 2004

At foundation level :

Healthcare for the Poor: a. Construction of several hospital wards in Tamil Nadu and Karnataka, including a dharamshala or free ward, for cancer patients at the Kidwai Memorial institute of Oncology. b. Ambulances, ventilators, ultrasound scanners, air conditioning equipment and a hearse are just examples of the equipment donated by the Infosys Foundation to district hospitals for the treatment of the poor. Education: a. Construction and reconstruction of school buildings and facilities in tribal areas near Pune, Maharashtra, and a hall for orphans at Shedgeri, Karwar district, Karnataka b. Scholarships for children from economically backward families to attend the Vidyananda Gurukula school. c. Hostel for the Nehru Sevs Sanghs school for the blind at Banpur in Orissa. a. `
Infosys Technologies Limited 2004