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Compensation Management

Employee compensation is of one the major determinants of employee satisfaction in an organization. The compensation policy and the reward system of an organization are viewed by the employees as indicators of the managements attitude and concern for them. A good compensation system should be able to attract and retain employees, give them a fair deal, keep the organization competitive and motivate employees to perform their best.

Definition of Job Evaluation The primary objective of job evaluation is to determine the relative worth of different jobs in the organization and provide the basis for the compensation management system. Job evaluation is extremely important, because it helps to the understand the perceived fairness of compensation administration.

 to determine the position and place of a job in the organizational hierarchy.  to clarify the responsibility and authority associated with each job.  to manage internal (between different jobs in the organization) and external (between similar jobs in other organizations of the industry) consistency in the compensations.  to maintain complete and accurate data relating to job description and job specification of various jobs.  to ensure employee compensation.






 to avoid discrimination of any kind in wage administration.  to provide the basis for classification of new or changed jobs.

Principles of Job Evaluation

   The job dimensions have to be properly selected and should be rated in accordance with the demands of the job. The dimensions selected for the purpose of rating should be clearly defined to ensure clear understanding by the employees. The evaluation program should be explained and illustrated to the employees at all levels. The employees as well as the supervisors should have confidence in the system of evaluation. The employees must be actively involved in the evaluation program. This helps develop a sense of trust in the whole exercise. Market factors should be taken into consideration while evaluating jobs. For example, if there is a scarcity of geo-physicists in the job market, this fact has to be given due importance while evaluating the job of a geo-physicist.


Process of Job Evaluation

Preparation of a Job Evaluation Plan - The need for job evaluation is determined and a detailed plan of how to go about the whole exercise. Job Analysis- Job analysis helps in understanding the tasks and responsibilities associated with a job and the competency set required to perform the tasks and fulfill the responsibilities. Job Description and Job Specification - Job description is a compilation of the tasks, duties and responsibilities associated with each job in the organization. Job specification, on the other hand, is a compilation of the knowledge, skills and attitudes required to perform each job successfully. These two steps help in evaluating job.

Selection of job dimensions -The different factors which will be the basis for evaluating each job, have to be determined. Once these dimensions are selected, monetary values have to be attached to each of these jobs after proper assessment. Classification of jobs - The monetary value of each job is a reflection of its contribution to the organization and its significance. Jobs are classified in sequential order on the basis of the monetary values attached to them. Implementation of the evaluation - The employees should be educated about the program to make them understand the basis and the procedure of job evaluation. Then, the results of the evaluation exercise are put to use. Maintenance - The results of job evaluation have to be updated and modified from time to time to match the changing organizational needs and job profiles.

Techniques of Job Evaluation Quantitative and non-quantitative techniques are used to compare jobs in an organization for the purpose of classifying them and attaching monetary values to them. Non-Quantitative Techniques: The two types of non-quantitative techniques are the ranking and the job grading methods. (i) Ranking: Ranking is one of the simplest and the oldest job evaluation methods. In this method, the jobs in an organization are assessed based on the knowledge, skills, effort and other job dimensions associated with each job. Ranking involves preparation of brief job descriptions and assigning ranks to the jobs in accordance with their worth in the organization. Though it is the simplest, it is not often used because this method does not have an objective and concrete basis of evaluation.

. Relative Ranking - Since it is difficult to rank all the jobs at a time under the simple ranking method, a method of relative ranking is adopted. In this method, a key or representative job is identified and its worth is determined. Subsequently, the relative importance of each job in comparison with the representative is determined and then ranked. Paired Comparison - In this technique, each job is compared with every other job in the organization. After this comparison in pairs, the jobs are ranked. This is similar to the paired comparison method of ranking employees in performance appraisal. Single Factor Ranking -In this method of evaluation, the single most important factor/dimension of a job is identified and compared with the single most important factor/dimension of other jobs. This simplifies the exercise of job evaluation.

ii) Job classification or job grading:  Analyzing the organizational structure and its chief characteristics. For example, determining whether the organization is a functional or a matrix organization. Determining the job dimensions/factors, for the purpose of defining grades. Defining and determining the job grades as Grade I, Grade II and so on, based on the job dimensions and the organizational structure. Classifying the jobs of the organization under different grades in accordance with the grade definitions. Using inputs from employees and trade union representatives regarding the number of grades, grade description and job classification. Freezing the grades and assigning monetary values to the key grades, and then to all other grades.


Advantages      Job evaluation using the grading technique is supported by the job description and the grade definition. It is a simple technique as is quite easy to understand, once the grade definition and job classification exercise in complete. It is inexpensive and provides a systematic understanding of the organization structure based on grades. After the grades are established, any changed job or new job can be easily evaluated. It is comparatively more comprehensive than the ranking method as it provides grades and grade description/definition for various classes of jobs.

Disadvantages  It is a cumbersome method as the definitions of grades have to cover different jobs from different functions. For example, a grade covering the job of a human resources officer should also cover the job of a finance officer.

Quantitative Methods (i) Point rating method The point method or the point rating method is one of the most widely used methods of job evaluation. In this method, a quantitative point scale is developed to evaluate the jobs. However, different scales might be required to evaluate different jobs. The different steps in the point rating method are: 1. Determine the job factors or compensable factors 2. Determine the sub-factors 3. Define the degree statements or profile statements 4. Assign points to factors, sub-factors and degrees 5. Preparation of a chart 6. Applying the point system

 The system is accurate and dependable  It can be used for a relatively long time, with timely updates, if properly designed.  Wage differentials are likely to be systematic and in accordance with the content of each job.

 It is a complex and time-take assignment.  This method involves high costs and a lot of clerical work.

Point Rating Method Job factor Maxpoint Job-sub factors Assigned point per degree I Knowledge Effort Responsibility 40 40 40 Edu-qual Experience Physical Mental Towards comp Towards colleague II III IV



(ii) Factor comparison method This is a sophisticated and quantitative technique of job evaluation. It is based on the principles of point rating and ranking, and is similar to the point rating method. Steps: 1. Determine and define the specific factors across different jobs. 2. Identification of benchmark job within the organization. 3. The factors in each benchmark job are compared and ranked, based on their relative importance. This is called factor comparison. 4. The factors are then assigned monetary values and the sum of the monetary values assigned should add up to the pay of the benchmark job. This is called factor evaluation. 5. The remaining jobs in the organization are then evaluated based on this evaluation of the benchmark jobs.

Factor Comparison method in B-school

Benchmark jobs Faculty Admin Staff Support staff Factor I Knowledge Factor II Factor III

Mental Effort Responsibility

Advantages    It is an analytical and quantitative method and is reliable. It is an objective and logical method in which the monetary values are assigned based on the factor ranking. It is easy to explain this method to supervisors, employees and unions.

Disadvantages    It is a very cumbersome and complex method. In case of a mismatch between the factor comparison and factor ranking, the exercise has to be started from the scratch again. There is a strong dependence on the benchmark or key jobs. These key jobs may not always be relevant. If the key jobs in the firm change, the base rate evolved for earlier key jobs cannot be used as standards for newer types of jobs.

Decision Band Method The Decision Band Method or the DBM has been used successfully in public and private organizations throughout the world for over 25 years, but is not a conventional method of job evaluation. DBM is a unique approach to job evaluation, originally developed by Professor Emeritus Thomas T. Paterson in the 1970's, and further developed and refined by Ernst & Young's Compensation Specialists for application in client organizations. The basic premise of DBM is that the value of a job depends on its decision-making requirements. Decision-making is a logical and equitable basis for comparing jobs, because all jobs require the incumbents to make decisions of some kind in order to perform their jobs - whether they are line or staff, supervisory or non-supervisory, union or non-union.

Advantages of Job Evaluation

a. b. Job evaluation is a logical and objective method of ranking and grading jobs for the purpose of compensation management. It helps to prevent and remove discrepancies in the wage structure of an organization. This makes wage administration simpler and more uniform. Job evaluation can explain logically any issue relating to wage differentials in an organization. This helps in maintaining high worker satisfaction levels and sound industrial relations. Job evaluation facilitates the entry of new jobs into the organizational wage structure. The new jobs can be evaluated using appropriate evaluation techniques and their pay structure can be fixed accordingly. Job evaluation helps in comparing the organization's wage structure with the competitor's wages and market rates. The information collected for job evaluation can be used for decisions related to selection, transfer and promotion of employees.



e. f.

Limitations of job evaluation

1. Changing technologies and systems bring about a changes in jobs and therefore in job factors. These changes can render the job evaluation techniques outdated and irrelevant. If not properly formulated or implemented, job evaluation can give rise to employee grievances. For example, if a job higher in the hierarchy, is rated lower than a job lower in the hierarchy, the employees concerned might express their dissatisfaction. Job evaluation introduces rigidity into the pay system and reduces opportunities for managers to exercise discretion. Job evaluation takes a long time to implement, and may involve some formalization of rules. This may sometimes lead to a mismatch between the financial condition of the organization and the established wage structure. Job evaluation committees sometimes have to compromise to accommodate the views and demands of different interest groups like the management, unions and employees.


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Concept of wage and salary administration

Base wages and salaries are defined as the hourly, weekly and monthly pay that employees receive for their work in an organization. It is on the basis of these that employees judge the fairness of the pay system. Base wage and salary are the foundation of employee pay structure, and total compensation is calculated after these are fixed. The total compensation of an employee includes other elements like incentives and benefits.

Principles Governing Compensation Administration: The principles that govern the compensation administration, and therefore the wage and salary administration in an organization, are given below: Maintaining equity in the distribution of wages and salaries in the organization; Maintaining competitiveness in the wage market, in comparison to other players in the industry; Matching employee expectations; Reinforcing positive employee behavior and contribution to the organization; Eliminating any discrepancies in wage administration in the organization; Devising a system that is the most efficient for the organization; Optimization of management and employee interests; Maintaining good industrial relations and harmony, with respect to compensation.

Purpose of Wage and Salary Administration

Attracting talented resources Retaining and motivating employees Financial management Legal requirements

Concepts of Different Wages Minimum Wages It is the amount of remuneration, which is just sufficient to enable an average worker to fulfill all his obligations. It can be either the minimum-piece rate or minimum-time rate. Fair Wage Worker performing work of equal skill, difficulty or unpleasantness should receive equal or fair wages. Fair Wages should also take into consideration the financial capacity of the employer

Basic Wage Plans: a) Time wage plan b) Piece wage plan c) Skill-based pay d) Competency based pay e) Broadbanding

Variable Compensation

Variable compensation programs are designed to pay employees in accordance with their performance and not in accordance with their position in the organizational hierarchy. These programs are designed to motivate individuals and groups that contribute effective, as they differentiate between performers and non-performers.

Executive Compensation Executive compensation is the compensation paid to the CEO or the top executives of an organization. 1. Review the existing executive compensation plan 2. Analyze the organizational objectives 3. The plan should provide for retaining a competent and successful executive for a longer period of time. 4. The funding of the executive compensation and other factors should be taken care of. 5. The final plan should be prepared, with all the various components, their range, the related targets to be achieved and the final compensation. 6. The executive compensation plan should be made known to all the stakeholders.

Concept of Rewards
Extrinsic rewards are tangible in nature and are normally under the control of the organization. Intrinsic rewards are intangible in nature and are internal to the individual. Rewards can also be classified into financial and nonfinancial. Financial rewards are the rewards that employees receive in monetary terms. Non-financial rewards are intangible and are paid in kind.

Types of Incentive Plans

Short-Term Plans:
1) Halsey Plan: This plan tries to eliminate the limitations of time and piece rate systems while trying to combine their merits. Under this plan, a certain amount of work is fixed as a standard output, which is to be completed in a prescribed time. Rowan Plan: Under this plan, the owner is guaranteed a minimum wage on a time basis. Then, a standard time is fixed for the completion of work and if the worker completes it before time, he earns more for the time saved. Barth System of Wages: In this system, the workers are not guaranteed of a minimum rate. Wages are calculated as Wage = Standard time Time taken Hourly rate 4) 5) Task Bonus Systems: This method of incentive payment is generally used for groups. Point-rating system: Under this system, each job is rated in terms of a standard time. At the end of a specified period, a day or a week, the output of each worker is assessed. Progressive Bonus: Under this system of incentive payment, the earnings increase at a progressive rate once the output crosses the minimum or standard output.




LongLong-Term Plans

1. Annual bonus: The Bonus is normally a one time payment, made at the end of the financial year. Most annual bonus plans are based on the annual performance of the company. 2. Profit Sharing: Employees earn a share of the companys profit. a. Distribution plan: annual or quarterly cash bonus plan, paid according to the pre-determined rule. b. Deferred plan: profit sharing credits, instead of cash payment. c. Combination Plan: Employees are allowed to receive a portion of profit in terms of cash and the other portion will go to the credits.

3. Gain Sharing: The group will receive the reward for its teamwork, co-ordination and other parameters that leads towards successful performance. 4. Employee stock plans: Employees are given a part of ownership at a price lower than the market. There are different stock plans: a. Employee Stock Purchase Plan (ESPP): employees are given the opportunity to purchase the shares immediately after they earn them. b. Restricted Stock Plan: Shares are subjected to some restrictions. One of the major restrictions is that the shares may be forfeited if they are not earned out over a specific period of time.

c. Employee Stock Option Scheme (ESOS): the company grants an option to its employees to acquire shares at a future date. d. Stock Appreciation Right: Employee does not have to put any money and has the right to relinquish the stock. The employee is given the appreciation in the values of share from the date the option was granted till the date it was relinquish. e. Phantom stock: a special type of stock plan that protects the employee against any depreciation in the value of the stock. f. Premium priced option: This stock plan is only applicable when market value of the stock significantly exceeds the market price.

Non Monetary Incentives i) Recognition of an employees contribution ii) A Challenging assignment iii) Giving additional responsibility iv) Rewarding an employee for his performance through free gifts or free vacations v) Awards, as a form of incentive, for exceptional performance

Guidelines for effective incentive plans i. The incentive plan should be linked to employee performance. This would improve the organizational performance and contribute to the employee morale too. ii. The incentive plan should be communicated to the employees clearly. There should be transparency and the employees should view the system as being fair and rewarding performers. iii. Employee suggestions and inputs should be valued and rewarded. The incentive should be proportional to the contribution of each employee. iv. The incentive plan should be minimally affected by external factors like the stock market performance and the industry's performance.



iii. iv. v. vi.

The incentive plan should be flexible enough to accommodate changes in external factors. Companies should upgrade their incentive plans as the environment changes. The incentive plan of an organization should provide a challenge to the employees to gear up their performance levels. The organizational incentive plan should also benefit the management with tangible savings in labor costs. The incentive plan should only add value and not have a negative influence on the bottom line of the company. The incentive plan should include both monetary and nonmonetary incentives Jar employees. It should be possible to measure the value of the nonmonetary incentive plans.

Employee Benefits

Free or subsidized lunches Medical facilities Paid holiday/vacation Retirement benefits like PF and gratuity Employee insurance Maternity leave Child-care centers Educational allowance for employees children Merit Scholarships for employees children Company accommodation Company transportation facilities

Employee Benefits (Cont.)


Cafeteria and rest rooms Study leave Company sponsored study Club membership Recreational facilities Credit cards Business and Professional memberships Tax assistance Other assistance Interest-free loans

Objectives of Employee Benefits

Some of the basic objectives of a benefit program are: 1. To provide employees special allowances to match the growing cost of living, to provide them social security and to improve the quality of their work life To reward employees for their employment with the organization and grant them special privileges for holding a particular position. The unions expect some benefits from the management and satisfying the unions demands helps in maintaining harmonious industrial relations From the organizational point of view, employee benefits attract and retain talent and enhance the organizational commitment of the employees The employers as well as the employees can derive some special benefits such as tax benefits.

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Some Modern Concepts in Employee Benefit Schemes Golden parachute The golden parachute is a provision in the employment contracts of the top management, which ensures the provision of compensation or lucrative benefits for the loss of a job during the process of organizational changes.

Under this provision, a lump-sum payment or payment over a specified period at full or partial rates of normal compensation is made. The golden parachute can take different forms: Continuation of the salary Bonus and/or certain benefits and perquisites Retirement benefits Accelerated vesting of stock incentives

Some Modern Concepts in Employee Benefit Schemes (Cont).


Cafeteria benefit plan Many organizations have been adopting the flexible benefit plan or the cafeteria benefit plan to give employees a choice in selecting the most suitable benefit schemes. In this method, the management customized the benefits programs after assessing employee preferences and needs.