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Saba Enterprise Suite Overview

Ryan Vesely, Technical Account Manager Tim Norton, Account Executive

Thursday, May 22, 2008 2:00 PM PDT


2008 Saba Software, Inc. All rights reserved

Agenda

Time 2:00 PM 2:05 PM 2:15 PM

Topic Introductions Overview of Starbucks Requirements Who is Saba? Saba LMS Demonstration -- End User Enrollment -- Manager Views -- Administration -- Centra Overview Questions/Next Steps Adjourn

Leader All

Maria Ochoa
Tim Norton

2:30 PM 3:20 PM 3:30 PM

Ryan Vesely Tim Norton All

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Saba Confidential

2008 Saba Software, Inc. All rights reserved

Global Trends

There will be a shortage of 15 million skilled workers by 2010.*

60% of new jobs require skills only 20% of workers have.*

30% of HR departments will


approve the use of social network analysis by 2012.**** Only 20% of companies link their global business strategy to their global people strategy.***

28% of young workers are


actively looking for a new job.* Inspired people can elevate corporate business income by up to 87%.**

*SOURCE: Workforce Crises: How to Beat the Coming Shortage of Skills and Talent, Dychtwald, Erickson, Morison; 2006 **SOURCE: ROI of Human Capital: Measuring the Economic Value of Employee Performance Jac Fitz-ens, 2000 ***SOURCE: Saratoga 2005/2006 U.S. Human Capital Effectiveness Report, PricewaterhouseCoopers ****SOURCE: Predicts 2008: Emerging Trends Expand Collaboration and Human Performance, Gartner Jan. 2008

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Global Trends:
Growing Need for a Collaboration Strategy

Informal Learning
Source: US Dept. of Labor

accounts for 70% of learning in an organization.

Informal networks

Although these [collaboration] tools have significantly improved collaborative processes, organizations continue to struggle with an effective means to develop and maintain a collaborative culture.
Source: Predicts 2008: Emerging Trends Expand Collaboration and Human Performance, Gartner, 1/08

are a powerful source of horizontal collaboration across thick silo walls, but as ad-hoc structures their performance depends on serendipity and they cant be managed.
Source: Harnessing the Power of informal employee networks, McKinsey Q4 2007

As tacit interactions replace more routine economic activity and the scale and complexity of many organizations creep upward, the need to manage

collaboration is growing.

Source: Mapping the Value of Collaboration, McKinsey 2006

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Global Trends
People Priorities Top of Mind For Executives
85% of business executives see people as VITAL to success of the enterprise 33% of CFOs are concerned about a

skilled labor shortage


68% expect to have a Chief Human Resource Officer in 2-3 years 76% view Leadership Development as a top concern

Sources:

Deloitte Touche Tohmatsu (DTT) and Economist Intelligence Unit (EIU), Aligned at the Top Survey, 2007 CFO Magazine Business Outlook Survey, April 2007

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Our Mission

To be the leading global provider of software and services that enable organizational excellence through a disciplined approach to managing people processes.

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Saba Confidential

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Saba Facts:
Leading the Market for People Management

Founded in 1997 NASDAQ: SABA More than $100M in revenue More than 30% Growth 2003 to 2007 GAAP profitable 600+ employees worldwide
2008 Saba Software, Inc. All rights reserved

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Saba Facts:
Local Presence on Five Continents
1300 Customers | Deployed in 150 countries | 17 Million Users
North America
Redwood Shores, CA Vancouver, Canada Lexington, MA Baltimore, MD Duluth, GA

Europe
Bracknell, UK Paris, France Frankfurt, Germany

Asia Pacific
Pune, India Mumbai, India Singapore Tokyo, Japan

Australia Latin America


Mexico City Monterrey, Mexico Sao Paulo, Brazil Sydney, Australia

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Recognized Leadership

Bersin & Associates: Learning Management Systems 2008

Saba is well-known as one of the pioneers of the global enterprise LMS market and continues to lead the market in large-scale, complex implementations.

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Recognized Leadership

The Forrester Wave: Enterprise Learning Management Suites, Q1, 2008

Saba continues to be on the cutting edge of the latest LMS innovations with its efforts in informal learning and knowledge centers.

Top scores received for


corporate strategy, collaboration and market presence.
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Recognized Leadership

The Strategic HCM Suite Landscape: The Consolidation of Workforce Acquisition, Management, Development, and Assessment, September 2007

We see Sabas key differentiator as its philosophical

approach of enabling employee success through an organically-developed platform for learning and performance in a single suite that includes competencies as well as employee and job profiles

2008 Saba Software, Inc. All rights reserved

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Global Customer Base


51% of Fortune Global 100 25,000 Users on Average
Financial Services Life Sciences High Tech Automotive and Mfg Retail Public Sector Other retail

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Select Customers by Business Solution


Talent Management

Sales and Channel Readiness

Compliance and Certification

Corporate University

Customer Education

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Saba Solution: Premier Global Partner Community


System Integrators Content Partners Technology Partners

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Saba Customer Insight: Consulting


The entire team from Saba performed exceptional It has been a pleasure working with such as professional and talented team.

The Professional Services assigned to this project were excellent during the course of project the team was very helpful with their suggestions

I want to commend the Saba Technical Team for their excellent customer service and expertise during our upgrade . They responded quickly to our needs to share their Saba technical knowledge .

Our Saba contact is taking great care of us. I would rank him on the top row of folks I have worked with over my 30 year career. this is exactly the support someone doing a first time implementation needs

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Thank You!

Saba Demonstration

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Sabas Unified Foundation

Learning Suite

Performance Suite

Talent Suite

Compensation Suite

Centra Live Collaboration

People Profile

Competency Management Configuration Management Development & Language Toolkits

My Success Plan Analysis & Reports

J2EE, Web Services/SOA Infrastructure Comprehensive & Flexible Architecture Topology Global: 23 Languages, I18N, L11N

Personal Details Security Privileges Current and Historical Job Information Training History and Requirements

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Saba Where You Work: Actionable Email

Change goal status & add comments, directly within the e-mail

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Actionable Email: Manager Approval

Also available: direct calendar integration, and report subscriptions Goal tracking!

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Saba in your Intranet!

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Social Networking: Putting reputation to work


My contributions

How Im Rated

My goals and reviews Leadership and SME Identification Me

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Job and Competency Models

Job Family Job Job Job Role


Competency Curricula Certification

Role

Role
Course Course

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2008 Saba Software, Inc. All rights reserved

A Better Way: Dynamic Multi-Tiered Administration Its more than just domains.

Tier One: Domains

Used to administer the business rules of the system Sub-domains inherit rules of the parent, and augment with their own.
Tier Two: Security Roles

Identifies functionality by type of responsibility. Perform different roles in different domains.


Tier Three: Organizations

Models business organizational structure Contain individual users of similar type from multiple domains

Tier Four: Audience Types

Exist outside of the domain Can contain organizations and/or individual users Additional level of segmenting the information
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Domains

For securing administration and reporting, Saba supports partitioning your data into domains. Your domain hierarchy can be organized in any fashion, but typically mirrors your organizational structure. Types of Domains hierarchies:
Geographical, Functional, or A combination of both.

Domains Secure access to Administration and Reporting


Global

Sales and Services

Operations

Sales

Services

R&D

Marketing

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Audience Types

With the right type association, a user has access to the catalog
Common Audience Types include: High Potential Employee Executive and Management Internal vs. External

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Saba Course Hierarchy

Competencies

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Certification and Curricula Hierarchy


Curriculum Name
Name, Domain, Available/Discontinued From, Status, Target Days, Description, Flex fields

Certification

Path Name
Name, Modules

Path

Path

Path

Module 1

Module Name
Name, Number of Req. Elements, Module Reqd.
Course Course

Element Names
Select and Order Courses or Nested Curricula

Module 2

Nested Curriculum

Course

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Centra Slides

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Product Capabilities
Mark-up Recording File Transfer Reporting Video
(Live and PreRecorded)

Presenter Feedback Whiteboard

Surveys & Evaluations Text Chat Snapshot Application Sharing Desktop Remote Control Break out Rooms Virtual Labs

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Centras Collaboration Solution


Centra solutions facilitate and automate collaboration, communication & learning

eMeeting Conference
Synchronous Live Asynchronous- Self Paced

Saba

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Content
Pre-recorded audio or video Streaming media Image files HTML, Flash files WebSites Evaluations Surveys Whiteboard Application Share

Agenda Builder

Live Session

AICC / SCORM content Microsoft LRN 3.0 CBT, Simulations PowerPoint presentation Text file

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Multiple Audio Codecs

Superior sound! Incredible clarity! Hi-end performance! Proven Cost Savings!

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Telephony Gateway
Bring your conference call into your session. Include telephone and VOIP attendees in session and playback.

Control attendees Manage event Save costs


ALL WITHOUT CHANGING CONFERENCE VENDORS

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Authoring Capabilities
Import content including .saz files
Will support .saz from 7.5 release onward

Record Audio Perform Appshare and Web Safari Whiteboards Set / Change playback properties Use record/pause buttons as needed Import content on the fly Publish then go back in and edit!!

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Recording and Editing Process


Recording Meta Data

1. Define Metadata for recording 2. Create a new recording in the Studio Recorder 3. Edit/Polish/Splice/Merge recordings in the Timeline Editor 4. Go back to Studio Recorder to create new recordings as needed 5. Publish final product
3. 5.

2.

Recording Editor

1. Timeline Editor

4.

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High-Value Recordings

Stream or download Size efficient (~8MB hr) Capture feedback See participants View only what you need
Better flexibility, Better value, Better return on investment!

Extend shelf-life of events beyond just the hear-and-now.

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Enhanced Reporting
Gather the type of information your group or organization needs Save reports to re-use again Export and analyze

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Application Share View


Application share without sacrificing session flow or functionality. All functions right at your fingertips!

Better sessions, Better control, Better collaboration!

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Full Functioning - Full Screen


Conduct sessions at FULL SCREEN without sacrificing flow or functionality! All tools are right at the top for easy access.
Navigate Markup Launch Features AND MORE

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In-Session Surveys & Evaluations


Online surveys for better sessions and feedback. Graded and non-graded evaluations to give participant & leader instant feedback Eye-catching content to keep your participants glued to what you say.
Choices Colors Templates

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Object-Oriented Whiteboard
Object-oriented Whiteboard allows you greater flexibility to: Plan, Capture ideas, Develop processes.

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Moderated Text Chat


Text Chat provides a clean communication experience for the presenter and the participant.
Manage questions with ease, Communicate without interruptions, Limit distractions to presenters, Preserve chat history.

Presenter B (Guy)

Participant (Terry)

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Superior Content Quality


Import slides at up to 800 x 600 resolution True color and texture
Larger content for better clarity Greater detail for better precision Better participant experience

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Full-Feature Video Options


Record video from session
Extend reach of recordings, Clarify and emphasize, Give recordings more character.

Multi-point video permits up to 4 cameras at once


Engage your group, Better collaboration, Put a face on your training.

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Content Right from the Desktop


Drag-and-drop material into Agenda
Simple Quick Better flexibility in session Better session quality

Add by dragging onto your Agenda window!

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Flexible Domain Structure


Centra supports a simple-to-maintain, flexible domain structure Brand each domain Set up specific business rules Segment your deployment:
By department By business function By audience By cost center

Lower your administrative overhead and increase your control and return on investment.
2008 Saba Software, Inc. All rights reserved

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Security Highlights
Advance Security Options
Password expiration Content encryption Password retry count enforcement/lockout Option Logging of failed login attempts Hard password rules Centra domain security Behind the Firewall options Much more

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Better Management Options


Outlook Scheduler Integration!
Assign Co-presenters Better performance

Copy Events!
Streamline session creation Click, Copy, Create and Collaborate!

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Support for Integrated Virtual Labs

Deliver on-demand virtual labs


Seamless integration Leverage infrastructure Increase relevance of training Reduce Training costs

Delivered on industry-leading virtual lab technology

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Components of Centras Solution


Centra provides a comprehensive services offering to assist in the planning, deployment, and use of Centra:
Professional Services:
    Implementation Support Change Management Custom Content Development Best Practices Consulting
   eLearning program design Implementation Ongoing success

Technology

Planning

Process Process

Validation Validation

Go Live Assessment Production Assessment

People People

 

24/7 Live Technical Support Services Comprehensive Training Course Offerings

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Questions?

2008 Saba Software, Inc. All rights reserved