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Jaifar.k.u C5 Batch
Acknowledgement
Any attempt at any level cannot be satisfactorily completed without the support and guidance of learned people.I would like to express my immense gratitude to Mrs.Jhimli Jose for her constant support and motivation that has encouraged me to come up with the assignment.I am also thankful to all other members of Frankfinn and my classmates who have rendered their whole hearted support to all times for the successful completion of this assignment.
Definition
Hotel is defined by British law as a place where a bonafide guest receives food and shelter, provided he is in a position to pay for it and is in a receivable condition.
Hotel Industry
A Hotel is an establishment whose primary business is providing lodging facilities for the general public and which furnishes one or more of the following services: Food and Beverage Services. Room Attendant Services. Laundry Services. Use of Furniture and Fixtures. Safety and Security to guest and his Belongings.
Classification of Hotel
Hotel can be classified into different categories or classes, based on their operational criteria. For example the type of accommodation they provide, location of the property, type of services provided, facilities given and the clientele they cater to can help categories hotels today
Classifications
Market segment Property type Size Level of services Owner ship and application etc
Categories.
Market segment:
Economy hotel Mid market hotel All suite hotels Time-share hotels Executive hotels Luxury / Deluxe hotels
Categories.
Property type:
Traditional hotel Motels Resident hotel Resorts Casino hotels
Level Of Services
World-class services:
They target top business executives and provide service s that cater to needs of such people like lap tops in the rooms, business center, sectarian services.
Chain Hotel
They impose certain minimum standards, levels of service, policies and procedures to be followed by their entire establishment. Chain hotels usually have corporate offices that monitor all their properties and one management runs these properties. That is all the hotels under the chain are completely owned and run by the chain itself.
Today
Today Leela Lace has 20 factories with state of the art equipment 10 in Bangalore, 5 in Chennai and 5 in Mumbai, with an annual turnover of US$ 75 million. It is Leela Lace Ltd., the parent company, which is the promoter of Hotel Leela venture Ltd.
History
In the 1960s, the travel industry in France was booming, but many new hotels were concentrated only in major urban areas such as Paris. At the time, Paul Dubrule and Grard Plisson were both living in the United States, working for major computer firms. They went into business together, and in 1967, founded the SIEH (Socit d'investissement et d'exploitation hteliers) hotel group.
Today
With more than 4,000 hotels worldwide, covering all segments from economy to upper upscale, Accor Hospitality, the Accor s hotel offering, offers hotel services tailored to each customer s needs. Accor has long positioned itself in 40 countries around the world as a provider of innovative services to meet growing demand for solutions that enable companies and public institutions to improve productivity, while responding to the legitimate aspirations of their employees and for a better quality of life.
Conclusion
I have started to learn Hospitality ultimately what I needed by means of knowledge towards myself and others is taught and entertained. I would like to Thank Mrs.Jhimli Ma am for her guidance. I loved the way she taught us how to become a successful professional in Hospitality Industry . And also Thanks to FRANKFINN INSTITUTE
Bibliography
www.theleelagroup.com www.accor.com www.wikipidia.com www.yahooanswers.com