CURRENT TRENDS IN LIBRARY MANAGEMENT SYSTEMS

Marshall Breeding Director for Innovative Technology and Research Vanderbilt University Library Founder and Publisher, Library Technology Guides http://www.librarytechnology.org/ 03 February 2011 http://twitter.com/mbreeding

Axiell Users Conference

Abstract

Marshall Breeding will present his view of the current state of the art of library management systems, the role of discovery products to improve end-user experiences, and give some perspective on what's emerging in the near future in the technologies that libraries will need to manage their operations and to provide services to their users.

Current state of the industry

Library Technology Guides

Public Libraries in Denmark .

pl?Country=Sweden .librarytechnology.Libraries in Sweden – Map view http://www.org/map.

librarytechnology.org/libraries.librarytechnology.librarytechnology.org/libraries.librarytechnology.org/map.pl?Country= Finland  http://www.librarytechnology.lib-web-cats coverage of Axiell countries  Map view http://www.pl?Country=Swe den  http://www.pl?Country= Denmark  .pl?Country=Den mark   Listings http://www.org/map.librarytechnology.org/map.pl?Country=Finl and  http://www.pl?Country= Sweden  http://www.org/libraries.

LMS market in Denmark Public Libraries .

LMS deployments in Sweden -Academic .

LMS deployments in Sweden -Public .

UK LMS Deployments (libraries) .

LMS deployments in Germany .

Dynamics of the ILS market .

ILS Deployments in Germany .

Lib-web-cats Technology Profile .

Lib-web-cats extended for RFID Products .

Lib-web-cats tech profile .

Library Journal Automation Marketplace    Published annually in April 1 issue Based on data provided by each vendor Focused primarily on North America  Context of global library automation market .

innovation up 2003: The competition heats up 2002: Capturing the migrating customer . Core Systems 2009: Investing in the Future 2008: Opportunity out of turmoil 2007: An industry redefined 2006: Reshuffling the deck 2005: Gradual evolution 2004: Migration down.LJ Automation Marketplace Annual Industry report published in Library Journal:           2011: ?? 2010: New Models.

…no .New Models… longer an industry where companies compete on the basis of the best or the most features in similar products but one where companies distinguish themselves through products and services that define different futures for their library customers.

new sales and ongoing support of these flagship products continue as the largest and most reliable revenue stream.Core Systems… Although ILS sales no longer completely define the library automation market. .

Trends in Scandinavia   Local companies and products consolidated into Axiell Very little presence of external international companies Millennium (Innovative Interfaces)  Aleph 500 – Limited presence – many shifted to Axiell products     More international systems in Academic Libraries Moving toward new public portal through Axiell Arena Little movement toward open source LMS .

yet no vendor dominates entirely Library services available reliant on state and local government initiatives and resources Movement toward open source ILS – regional and state-wide projects underway .Compared to North America    Significant consolidation.

Key Context: Libraries in Transition     Shift from Print > Electronic Increasing emphasis on subscribed content. especially articles and databases Strong emphasis on digitizing local collections Demands for enterprise integration and interoperability .

Key Context: Library Users in Transition

New generations of library users:
 Millennial
 Self

generation

sufficient – reluctant to seek assistance  Perceive themselves as competent to use information tools without help
 Web

savvy / Digital natives  Pervasive Web 2.0 concepts /  Inherently collaborative work styles

Key Context: Technologies in transition
 XML

/ Web services / Service-oriented Architecture  Beyond Web 2.0
 Integration

of social computing into core infrastructure

 Local

computing shifting to cloud platforms
/ private cloud / public cloud

 SaaS

 Full

spectrum of devices

 full-scale

/ net book / tablet / mobile  Mobile the current focus, but is only one example of device and interface cycles

Dynamics of the Library Automation Scene

Evolutionary ILS Revolutionary ILS

Open source and Proprietary alternatives

http://www.uoguelph.ca/theportico/science/people/

Evolutionary path

 

Gradual enhancement of long-standing ILS platforms Wrap legacy code in APIs and Web services SirsiDynix

Unicorn (+Horizon functionality) > Symphony
INNOVAQ > INNOPAC > Millennium > Encore Urica > Spydus
(Urica Integrated Systems, Amalgamated Wireless Australia, McDonnell Douglas Information Systems, Sanderson)

Innovative

Civica

Polaris  BOOK-IT.se   Traditional Open Source ILS  Evergreen. Koha  Clean slate automation framework (SOA. DDELibra. license management)  Cloud-based automation system  . Symphony. Libra. OLE Project WorldCat Local (+circ. acq. enterprise-ready)  Ex Libris URM.Competing Models of Library Automation  Traditional Proprietary Commercial ILS Millennium.

Rethinking library automation      Fundamental assumption: Print + Digital = Hybrid libraries Traditional ILS model not adequate for hybrid libraries Libraries currently moving toward surrounding core ILS with additional modules to handle electronic content New discovery layer interfaces replacing or supplementing ILS OPACS Working toward a new model of library automation   Monolithic legacy architectures replaced by fabric of SOA applications Comprehensive Resource Management “It's Time to Break the Mold of the Original ILS” Computers in Libraries Nov/Dec 2007 .

Open Systems       Achieving openness has risen as the key driver behind library technology strategies Open source Open API’s Demand for Interoperability Libraries need to do more with their data Ability to improve customer experience .

New Library Management Model Search: Discovery Service Digital Coll Search Engine ProQue st EBSCO … Consolidated index Self-Check / Automated Return Library Management System API Layer ` Stock Managemen t Enterprise Resource Planning Learning Managemen t Authenticati on Service Smart Cad / Payment systems JSTOR Other Resourc es .

LMS as Middleware   LMS provides strategic core of automation Less involved with end-user contact  Discovery for Web-based collection discovery and user services  Self-service stations for loans and returns  Smart-card and payment systems .

Academic Library Issues    Greater concern with electronic resources Management: Need for consolidated approach that balances print and electronic workflows Access: discovery interfaces that maximize the value of investments in electronic content .

LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces Circulation Cataloging AcquisitionsSerials Online Protocols: CORE ` Catalog E-resource License ProcurementManagement BIB Holding Circ $$$ User Vendor Policies / Items Transact Funds E-Journal Vendors Titles License Terms .

LMS / Electronic Resource Management Staff Interfaces: Public Interfaces: Application Programming Interfaces Circulation Cataloging Acquisitions Print + Electronic Serials + e-resources License manager Online Catalog BIB Holding Circ User / Items Transact Vendor $$$ Funds Policies License Terms .

Public Library Issues    Enhance the experience of library patrons Management and access to physical resources Self-service through the Web portal:  View current loans. pay fines and fees  Self-service in the physical library  RFID-based self-issue and returns  Helps the library deploy service personnel for highest impact . renewals. perform holds.

New models of Library Collection Discovery From local discovery to Web-scale discovery .

Evolution of library collection discovery tools        Bound handwritten catalogs Card Catalogs Library online catalogs – OPACs Next-Gen Catalogs / Discovery interfaces Social Discovery Web-scale discovery services Comprehensive presentation layer services .

Bound Catalog National Library of Colombia .

Card Catalog National Library of Argentina .

Slovenia .Card Catalog National and University Library.

Card Catalog .

Card Catalog University of Kansas Library .

Online Card Catalog Salem International University .

Computerized card catalog .

Online Catalog Search: ILS Data Search Results .

Web-based online catalog .

Disjointed approach to information and service delivery  Silos Prevail       Books: Library OPAC (ILS module) Articles: Aggregated content products. photos.g. Springshare LibGuides) Local digital collections  ETDs. e-journal collections OpenURL linking services E-journal finding aids (Often managed by link resolver) Subject guides (e. rich media collections   Metasearch engines All searched separately .

XML gateways . slow performance Search and retrieval protocols: Z39.Federated Search     Simultaneous search of library catalog and selected remote resources of electronic content Based on live. dynamic queries cast to multiple targets Limited result sets.50.

Federated Search Search: ILS Data Digital Collections Search Results ProQuest EBSCOhost … MLA Bibliography ABC-CLIO Real-time query and responses .

Modernized Interface   Single search box Query tools Did you mean  Type-ahead     Relevance ranked results Faceted navigation Enhanced visual displays Cover art  Summaries.   Recommendation services . reviews.

Discovery Products .

Decoupled from ILS .

Discovery Interface Search: ILS Data Local Index Digital Collections Search Results ProQuest MetaSearch Engine EBSCOhost … MLA Bibliography ABC-CLIO Real-time query and responses .

Endeca .

AquaBrowser .

AquaBrowser .

AquaBrowser .

LS2 PAC .

VuFind VuFind: Villanova University .

especially books + articles + digital objects .Differentiation in Discovery    Products increasingly specialized between public and academic libraries Public libraries: emphasis on engagement with physical collection Academic libraries: concern for discovery of heterogeneous material types.

Discovery from Local to Webscale  Initial products focused on technology  AquaBrowser. VuFind  Mostly locally-installed software  Current phase focused on pre-populated indexes that aim to deliver Web-scale discovery  Summon (Serials Solutions)  WorldCat Local (OCLC)  EBSCO Discovery Service (EBSCO)  Primo Central  Encore with Article Integration . Encore. Primo. Endeca.

Web-scale Discovery Search: ILS Data Digital Collections Consolidated Index ProQuest Search Results EBSCOhost … MLA Bibliography ABC-CLIO Pre-built harvesting and indexing .

Web-scale search Competitors  Serials Solutions  Summon  EBSCO Publishing  EBSCO Discovery Service  Ex Libris  Primo Central Local  OCLC  WorldCat .

Summon .

EBSCO Discovery Service .

Primo / Primo Central .

SOLR. Lucene  Brønd Data Well .DBC Discovery Platform    Ting Service-oriented architecture Open source components  Fedora.

reading lists. User-supplied data becomes part of the discovery process Users help each other to find interesting library materials Example: Leverage use data for a recommendation service of scholarly content based on link resolver data: Ex Libris bX service . preferences. ratings. etc.0 concepts Users invited to contribute reviews.Social Discovery       Builds on modernized library catalog interfaces Strong emphasis on Web 2.

Social Discovery Search: ILS Data Local Index Digital Collections Search Results Web site data … User Contributed Content .

BiblioCommons .

BiblioCommons .

SoPAC .

SoPAC .

Comprehensive User Services Portal      Discovery + Managed User Services New line of products that provide a presentation layer that replaces the entire functionality of the Web site in addition to providing discovery services Current products mostly in Europe Axiell – Arena Infor – Iguana .

locations Library News Blogs Recently acquired materials.0 modules Library-specific functionality widgets Library hours.Comprehensive User Portal          Full replacement for Web-based online catalog Content management for Web site content Full suite of Web 2. featured content All created through management console .

Axiell Arena .

Axiell Arena .

Axiell Arena .

Delivering library services to mobile devices   Increased expectation for access to services through mobile Library services: Mobile web  Apps    Transmit library notices through SMS Carefully select functionality appropriate for mobile .

but the introduction of Apple’s iPad increases popularity High-quality device for content consumption Access to library services and content http://www.Tablet computing    Tablet computers have been around for a while.com/Science/2010/0524/A-rundown-of-the-best-iPad-astronomy-a .csmonitor.

NCSU Mobile .

Next-Gen Library Catalogs Marshall Breeding Neal-Schuman Publishers March 2010 Volume 1 of The Tech Set .

Questions and discussion .

Thanks! .

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