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Organisation • An organization is a social arrangement which pursues collective goals. . controls its own performance. • The word itself is derived from the Greek word organon. and has a boundary separating it from its environment.
Organisational structures • Pyramids or hiera rchies • Committees or jur ies • Matrix organizatio ns • Ecologies .
Organisational Functions • • • • • • Design and Production Finance Human Resources Sales and Marketing Administration Research and Development .
Levels of Organisation • Top Level • Middle Level • Lower Level .
Instead. . member morale. it focuses on maintaining a welcome environment. • Retention is not a particularly formal process. and organizational progress.RETENTION • Retention is the process of ensuring that your members or volunteers remain active with your organization.
• Importance of Retention Retention is important for a variety of reasons. which includes having: A happy organizational community A pool of members who you can count on to help when needed A pool of members who could potentially be future leaders A strong indicator of organizational success • • • • .
. • Gifts at Some Occasions. • Career Development Program. • Employee Reward Program. • Performance Based Bonus. • Recreation facilities.How To Increase Employee Retention? • Open Communication.
• Delegation. • Providing coaching. • Standing up for the Team.Manager Role in Retention • Creating a Motivating Environment. • Focus on future career. . • Extra Responsibility.
They are not the ones who don’t have good opportunities in hand. It is the responsibility of the employer to retain their best employees. they would be left with no good employees. • Employees today are different. they switch over to the next job.• Employee retention is a process in which the employees are encouraged to remain with the organization for the maximum period of time or until the completion of the project. If they don’t. As soon as they feel dissatisfied with the current employer or the job. • Employee retention is beneficial for the organization as well as for the employee. What is Employee Retention? Retention .
Types of Employee Retention Compensati on Environment Growth Relationship Suppo rt .
bonuses. vacations. Compensation packages vary from industry to industry • So an attractive compensation package plays a critical role in retaining the employees. etc. benefits. • Time to time increase in the salaries and wages of employees should be done. stock options. The employees always have high expectations regarding their compensation packages. And this increase should be based on the employee’s performance and his contribution to the organization.Compensation • Compensation constitutes the largest part of the employee retention process. . prerequisites. • Compensation includes salary and wages. bonuses.
• Organizations should focus on managing the work environment to make better use of the available human assets. • If an organization manages people well . It is about managing people. certifications and provision for higher studies. • Lack or absence of such environment pushes employees to look for new opportunities. The environment should be such that the employee feels connected to the organization in every respect. employee retention will take care of itself. .Environment • It is not about managing retention. etc. • It includes continuous learning and improvement of the individual.
they’ll leave the organization for better jobs. Organizations can not keep aside the individual goals of employees and foster organizations goals. there are chances that he’ll leave the organization as soon as he gets an opportunity. • Employees responsibilities in the organization should help him achieve his personal goals also. • Many employers fear that if the employees are well trained.Growth • Growth and development are the integral part of every individual’s career • If an employee can not foresee his path of career development in his current organization. • The work profile on which the employee is working should be in sync with his capabilities. The profile should not be too low or too high. .
• This decreases employee’s interest and he becomes demotivated. • There are times when an employee starts feeling bitterness towards the management or peers. It leads to less satisfaction and eventually attrition.Relationship • Sometimes the relationship with the management and the peers becomes the reason for an employee to leave the organisation. This bitterness could be due to many reasons. • The management is sometimes not able to provide an employee a supportive work culture and environment in terms of personal or professional relationships. .
• Employers can also provide valuable feedback to employees and make them feel valued to the organisation. • Management can support employees by providing them recognition and appreciation. • Management should try to focus on its employees and support them not only in their difficult times at work but also through the times of personal crisis. .Support • Lack of support from management can sometimes serve as a reason for employee retention • Supervisor should support his subordinates in a way so that each one of them is a success.
Turnover leads to more turnovers.Importance Of Employee Retention • • • • • • The Cost of Turnover. . Loss of Company Knowledge. Regaining efficiency. Interruption of Customer Service. Goodwill of the company.
• Honor your commitments to them. • Let them know how valuable their contributions are to the company. you are in the business of growing people.Treat Employees Fairly and Respectfully • Your employees are your company's best asset and you must protect and nurture them. • Whether you know it or not. .
2. 3. 4.Employee Retention Strategies • The basic practices which should be kept in mind in the employee retention strategies are: 1. . trust them and respect them. Empower the employees: Give the employees the authority to get things done. Have faith in them. Make employees realize that they are the most valuable asset of the organization. Hire the right people in the first place.
6. 7. Provide them information and knowledge.5. 8. 9. Keep their morale high. Create an environment where the employees want to work and have fun. . Recognize and appreciate their achievements. Keep providing them feedback on their performance.
Levels of Employee Retention Strategies •Low level •Medium level •High level .
Retention Success Mantras • • • • • Transparent Work Culture Quality Of Work Supporting Employees Feedback Communication Between Employee and Employer .
. Understand why employee leave. Identify the cost of employee turnover. 2. 3.Managing Employee Retention • The task of managing employees can be understood as a three stage process: 1. Implement retention strategies.
• Discuss what the expectations of the employees are. • Provide realistic job preview at the time of hiring.Hire Right Talent • Hire appropriate candidates. • Referrals. • Culture fit. . • Clearly discuss what is expected from the employee.
.Conclusion • Employers who are able to minimize their employee turnover during recession period are going to emerge stronger and healthier than those companies whose employees have defected. and productive. • Do everything you can to make sure that you keep your employees happy. Your company depends on it. engaged.
Employees who were surveyed ranked good wages as their highest priority. a. Managers who were surveyed thought employees wanted good wages as their highest priority. True b. False • 3.Questionnaire • 1. a. True b. Happy employees generate higher customer satisfaction. a. False . True b. False • 2.
The secrets to attract and retain talented employees are fair pay and good treatment. False • • • .• 4. a. False 5. Our relationships with our coworkers draw us to the best employers. a. False 6. a. True b. True b. Money is a sufficient reason alone to retain good employees. True b. job quality and workplace support have a combined 90% impact on employee retention. False 7. True b. a. According to the National Study of the Changing Workforce.
Employers should celebrate employee successes and milestones. a. True b. a. Employee accomplishments should be praised verbally and in writing. False • 9. a.• 8. It is acceptable to tolerate sustained poor performance. False . True b. False • 10. True b.
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