PRESENT

WESTERN BUSINESS ETIQUETTE FOR PROFESSIONALISM AND SUCCESS

GOOD MORNING LADIES & GENTLEMEN.

No cell phone No Smoking No talking No eating

Please arrive on Time Door will be locked asking questions, is a Requirement

INTRODUCTION
Business Etiquette Protocol work shop
In todays challenging business world, it is essential to have the right tools to conduct business with confidence. Research conducted by Harvard University, The Carnegie Foundation and the Stanford Research Institute shows that technical skills and knowledge account for only 15% of getting, keeping and advancing in a job. Eighty five percent of job success is connected to people skills.
4

INTRODUCTION

15%

T echni cal ski l l s and knowl edge P eopl e ski l l s

85%

THE DIFFERENCE BETWEEN ASIAN CULTURE AND WESTERN CULTURE

THE WAY TO THINK

Phng ty Western

Chu Asia

IN TIME

Phng ty Western

Chu Asia

RELATIONSHIP

PUBLIC

Phng ty Western

Chu Asia

10

SELF

Phng ty Western

Chu Asia

11

COMMUNITY

12

TEAM WORK

Phng ty Western

Chu Asia

13

VOICE, TONE

Phng ty Western

Chu Asia

14

TRADITIONAL CULTURE

Phng ty Western

Chu Asia

15

TRAVELLING

Phng ty Western

Chu Asia

16

SOLVING PROBLEMS

Phng ty Western

Chu Asia

17

MEALS

Phng ty Western

Chu Asia

18

TRANSPORTATION

Phng ty Western

Chu Asia

19

IN THE PARK

Phng ty Western

Chu Asia

20

HABIT

Phng ty Western

Chu Asia

21

WEATHER FEELINGS

Phng ty Western

Chu Asia

22

LEADER

Phng ty Western

Chu Asia

23

THE WAY TO EAT

Chu Asia

Phng ty Western

24

TO CHILDREN

Phng ty Western

Chu Asia

25

SOLVING PROBLEMS

Phng ty Western

Chu Asia

26

FELLINGS

Phng ty Western

Chu Asia

27

I WANT TO TALK A LITTLE BIT ABOUT FAITH How do you feel about faith?

28

LIFE IS ABOUT MAKING CHOICES AND TAKING ADVANTAGE OF OPPORTUNITIES

29

YOU HAVE TO BE WILLING TO TAKE YOU DESTINY INTO YOUR OWN HANDS

30

Learning never stops If you stop feeding your mind Your mind stops feeding you You cant just stand still If you do, you go backwoods You lose ground and keep falling behind if you want, more you have to be more

31

 Remember you have a choice You have freedom of choice but you dont have freedom of consequences Let me give you the ten most powerful words for success If it is to be, it is up to me

32

ETIQUETTE IS ONE OF THE MAJOR SKILLS NEEDED FOR SUCCESS business will depend more On customer service and relationship building Not Tec skills alone The public wants more They want you to honor them The same way you would honor your parents

33

HO CHI MINH SAID

Plant a tree you will benefit for 10 years, Educate the people you will benefit for 100 years

34

I WANTED TO SHARE WITH YOU WHAT ETIQUETTE MEANS TO ME?

Etiquette is the end result in every thing we do in life. It defines who we are And sets us a part as professionals. Like an artist who paints the master piece, Its not finished until it is signed Etiquette is about taking the extra steps, Is doing just a little bit more Just that little bit extra

35

 Making it nicer and elegant. Its the pride you take in a project well done Etiquette creates one race of people with one language, the language of professionalism and social interaction Its about passion, professionalism and honor. Self respect Integrity Morals Ethics Its like a diamond
36

 When you look at a precious stone and inhale the beauty, experience all the colors and brilliance. That's etiquette Why is etiquette important ? It gives us the tools necessary to reach your full potential and shine as human being. Etiquette training tools helps businesses grow
37

 Processionals and leaders to communicate with grace good manners. Especially being polite, consideration and sensitivity , never making anyone feel uncomfortable, How to communicate makes everyone around you feel good.
38

 People will seek you out and like to do business with you because of the positive .Energy you exude and you are recognized and stand out as a polished individual So I see my mission is to teach and spread the word of how important it is to create a social environment, to give everyone the opportunity for success
39