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Legal Process Outsourcing (LPO) is the industry in which

in-house legal departments or organizations outsource
legal work from areas where it is costly to perform, such
as the United States or Europe to areas where it can be
performed at a significantly decreased cost, primarily
India. Legal Process Outsourcing is a high end industry
that has been growing rapidly in the recent years.
Why LPO?
The following are the compelling
reasons for

To adapt themselves to meet changing

To focus on broader business issues
Cost effectiveness
Increased external focus of the
Access to world-class talent
24/7 working
The following advantages make India leader in
legal process outsourcing industry:

Demonstrated advantages :
 Vast resource of talented English speaking lawyers
 Pay rate between 10 to 15% of that of US lawyers
 Helping US law firms operate 24x7
 Friendly Govt. policies for IT and ITES exports

Country specific advantages :

 India, like the US, is a common-law jurisdiction rooted
the British legal tradition
 Appellate and Supreme Court proceedings in India
place exclusively in English
Government Support
Government has provided various supports which are as
follows :

 100%Income tax exemption for export of services :

 According to CBDT, the exemption would embrace the following
(few) services :
 Back-office Operations + Content Development or Animation +
Engineering & Design services + Human Resource Services +
Insurance Claim Processing + Legal Databases

Other support:

 Duty-free imports of capital goods (under the Export Promotion of

Goods scheme)
 Foreign Direct Investment (FDI) for 100 percent of the equity in
BPO companies
 Promotion of STPs which provide ready-to-.plug IT and telecom
National Venture Fund for the Software and IT Industry with a
Socio-eco-political issues
Accelerated reforms & large
investments flow into the Indian
Improvement in law and order
India's outsourcing industry
diversifies its markets by serving
other industrialized countries
Business Process
Primary Services
Viable Option
Well equipped to do LPO business due to the
following facts :
 Dexterous in legal activities (domestic /
 Versed with the English language skills
 Good at formulating legal opinions
 Research oriented mind-set
 Arrangement of the best possible talent
 Managing 24x7 working for US clients
 Giving services at only one-third costs
Business Models
Nova Solutions
◦ This is the LPO which would cater to the
processes of :
1.Legal Research and Information Area
2.Arbitration Support Services
3.Intellectual Property Support Services
4.Patent Advisory Support Services
5.Document Management Services

◦ The centres for the LPO setup are Baroda and

Chandigarh with Mumbai as the head office
◦ The workforce distribution is maximum with a
head count of 206 in Mumbai and 296 are equally
distributed among the other centres.
Thank You
Anjali Bhatia(2) & Ashwin Shetty(5)