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Introduction to ISO 9001 in Brief

By: Raju Karki

ISO 9001:2000. The Next Step in ISO 9000 Certification

New ISO 9001, was published on December 15,2000, three year transition period for all companies to become certified to the new standard. As of December 15, 2003, all certificates issued to the current ISO 9000;1994 standard will become invalid. The purpose behind the new ISO 9001:2000 standard was to provide users an opportunity to add value and enhance their performance through continuous improvement of their processes.

ISO 9001:2000 applies to all types of organizations. It doesn't matter what size they are or what they do. That are recognized and respected throughout the world. ISO 9001:2000 has replaced the old ISO:9001 1994 standard. In addition, the old ISO:9002 1994 and ISO 9003 1994 quality standards have been discontinued. If you're now ISO 9001 certified, ISO 9002 or ISO 9003 certified, you're going to have to become ISO 9001 2000 certified.

A Comparison of Standards
ISO 9000: 1994 Standards Standard ISO 9000-1 ISO 9001 Description Guidelines for selection and use of applicable standard. Model for quality assurance in design, development, production, installation and servicing. Model for quality assurance in production, installation and servicing. Model for quality assurance in final inspection and testing.

ISO 9002 ISO 9003

Eight quality management principles of ISO 9001:2000

These eight principles are: Customer focused organization Leadership Involvement of people Process approach System approach to management Continual improvement Factual approach to decision making Mutually beneficial supplier relationship

The phrase consistent quality management system

Consistent: An assurance to the customer that products and/or services are produced with a consistent level of quality. Quality: When all the features of a product or a service satisfy a customers related stated or implied needs. Management: The direction or control of the enterprise; those in charge of the system. System: The organizational structure, procedures and resources necessary to implement quality management.

For Certification purpose

Organization will now have to possess a documented management system that takes the inputs and transforms them into targeted outputs. Something that effectively: Says what they are going to do; Does what they have said they are going to do; Keeps records of everything that they do-especially wrong.

The basic process to achieve these targeted outputs will encompass

The clients requirements; The inputs from management and staff; Documented controls for any activities that are needed to produce the finished article; And, of course delivering a product or services, which satisfies the customers original requirements.

Influence of ISO 9001

Not only quality system and software quality management is influenced by ISO 9001 Other software processes such as project management, testing and resource management also influenced. Assessment of 25 companies.

Compliance with ISO 9001 sends very strong message. Be a pioneer in your industry. Ability to sell to the EU. Attract new customers and new markets.