WiMAX Routine Maintenance and Troubleshooting

Contents

Routine Maintenance
Troubleshooting

Routine Maintenance

Daily and Weekly Maintenance Items

Data Backup and Restoration Equipment Running Environment Inspection Board Maintenance Alarm System Maintenance Log Inspection

Monthly/Quarterly Maintenance Items

Cabinet Maintenance
Data Correctness Inspection Spare Part Inspection

Half-yearly /Annual Maintenance Items

Equipment Cable Maintenance Grounding and Lightning Inspection

Contents

Routine Maintenance
Troubleshooting

Fault Acquiring

Alarms Service observation Performance statistics User complaints

Fault Location Analysis

Intra network, Inter network External equipment (power supply, transmission and switch) System, single BS, some BSs fault, global faults, system parameter Software and hardware

Common Troubleshooting Methodologies

Exclusion Method Trial Method Analogy Method Reasoning Method

Common Maintenance Methods

Fault Symptom Analysis Observing Indicators Alarm and Log Analysis Service Analysis Test with Instruments and Meters Replacement Method Service test and Drive Test Unplugging/Plugging Method

Typical Fault Analysis

Cause Analysis of Low FTP Download Rate

Check AAA and confirm whether the maximum rate of user profile configuration is adequate. Check whether the segment subcarrier is configured according to 5M\10M full subcarrier. After the traffic flow has been established, check whether the service type and the maximum rate accord with those of AAA. Check the UL/DL CINR and RSSI by using the NPT and confirm whether interference exists there. Check whether the switch connected in the middle link is limited on the port rate. Check whether the transmission link is limited. Check whether the Ethernet cables connected the server, switch and BS are proper. Check whether the Receiver Buffer and Sent Buffer of the FTP server are limited.

Typical Faults in RRU (1)

Checking Approach to RRU Malfunction

RRU version information: CPU, FPGA, BOOT and EPLD of the WPTP board as well as MCU and BOOT of the WDPA board Alarm information: Alarm Description, Reason Code Description and Append Information Board diagnosis information: WPTR and WDPA diagnosis information RF runtime data observation information

Typical Faults in RRU (2)

No RRU Detected

OMC Alarm: No WTRX detected and No WDPA detected; Cause Analysis :

The fiber between RRU and BBU is broken, damaged or of poor quality. The fiber and optical modules between RRU and BBU are in poor contact or mismatched. The versions of RRU, BBU and OMC are mismatched. The fixed Tx and Rx connectors of fiber are installed respectively in an opposite position. The RRU is not powered on. Internal malfunctions occur in the RRU. Check the connection condition of fiber. Check and replace the fiber and optical modules between RRU and BBU. Update the RRU version on the NE to make the versions of RRU,BBU and OMC matching. Observe whether the SD on the PHY board is constantly on. For the Rx and Tx connectors oppositely placed, exchange their locations at the BBU. Check whether the -48 V power of RRU is normal and the -48 V power connector is properly connected; Replace RRU.

Troubleshooting :

Typical Faults in RRU (3)

No WDPA Detected

OMC Alarm: No WDPA detected; Cause Analysis :

The WDPA version is mismatched. The power connector of the WDPA module is in poor contact, causing that the WDPA is not powered on. The control cable between the WDPA and WPTR modules is improperly connected, causing that the communication between them is abnormal.

Troubleshooting :

Check whether the WDPA version matches the WPTR version. Reset the WDPA module on the OMC. Open the RRU to check whether the power connector of the WDPA module and the control-cable connector between the WDPA and WPTR modules are connected well.

Not recommended. Its better to be opened by ZTE

Typical Faults in RRU (4)

No WDPA Detected

OMC Alarm: The PA is abnormal, and The PA Channel 0/1 VSWR is abnormal and The PA Channel 0/1 is closed. Cause Analysis :

The antenna and feeder corresponding to the channels is not connected well. The frequency range of DL signals exceeds that of the duplexers RFE. Use sitemaster to test the real VSWR of the antenna and feeder system and make sure the VSWR less than 1.5. Check whether the connectors of the antenna and feeder are screwed down and the shield layer near to the feeders connector is grounded well. To adjust the frequency range of the DL signals to that of the duplexers RFE, modify the center frequency of the DL signals on the OMC.

Troubleshooting :

Typical Faults in RRU (5)

WDPA-Disabled Alarm

OMC Alarm: The PA is abnormal, and The PA Channel 0/1 is closed Cause Analysis :

The VSWR alarm results in the WDPA-disabled alarm. The broken link of the R6 interface on the BBU results in the WDPA-disabled alarm. The alarms of two channels simultaneously closed. The abnormal GPS clock on the BBU also results in the WDPA disabled alarm. The alarms of two channels simultaneously closed are created. The WDPA module is manually disabled First view the append information to locate the detailed alarm cause. For the WDPA-disabled alarm caused by the VSWR alarm, refer to the solution of WDPA VSWR Alarm and Closed. For the WDPA-disabled alarm caused by the broken link of the R6 interface, perform the Ping command to check the link state from MPXM to AGW. The WDPA is automatically enabled after the R6 interface recovers. For the WDPA-disabled alarm caused by the abnormal GPS clock, check whether the TFM board and GPS receiver work normally. For the WDPA disabled manually, enable the WDPA according to your requirement (In Alarm Management, set the WDPA to the Enable state).

Troubleshooting :

Typical Faults in RRU (6)

WDPA Hardware Failure Alarm

OMC Alarm: The PA is abnormal, and The PA Channel 0/1 is with a hardware failure Cause Analysis :

The alarm may be caused by the poor contact of the control cable between WDPA and WPTR. False alarms may persist in the old version; update the old version to V.3.32.00P02 and then check whether the alarm genuinely occurs. Open the RRU to check the connection of the control cables connectors between WDPA and WPTR. Or extract and insert the connectors. (Not Recommended) Replace the RRU.

Troubleshooting :

Typical Faults in RRU (7)

RRU Auto-calibration Failure Alarm

OMC Alarm: RRU auto calibration failed, and Tx0/Tx1 auto calibration failed Cause Analysis :

WDPA Disabled Forward Link Abnormal For the auto calibration failure caused by the disabled WDPA, refer to the solution of the WDPA-disabled alarm. Set the WDPA to the Enable state and then manually originate the calibration flow. For the auto calibration failure caused by the abnormal forward link, open the RRU to check the RF cable connection between the WPTRs RF output and the WDPAs RF input.

Troubleshooting :

Typical Faults in RRU (8)

Low Reverse-link RSSI Alarm

OMC Alarm: Reverse link RSSI is low, and RX0/ RX1/ RX2/ RX3 RSSI low Cause Analysis :

For the alarm, it is recommended to observe the corresponding RSSI values in the RF Runtime Data Observation window.

Typical Faults in RRU (9)

Low RRU Forward-Power Alarm

OMC Alarm: RRU forward power is low, and Tx0/Tx1 power is low Cause Analysis :

The WDPA module is disabled. The WDPA module is faulty in hardware. The RRU auto-calibration fails. The baseband power is low. Refer to the solution of WDPA-closed alarm, WDPA hardware failure alarm and RRU auto-calibration failure alarm. For the alarm caused by the low baseband power, first force to reset the WBPM board. If the reset is invalid, replace the WBPM board.

Troubleshooting :

Typical Faults in RRU (10)

Inconsistent Configuration of RRU Board Type

OMC Alarm: The board type is inconsistent with that configured on OMC. Cause Analysis :

The PTR type configured on the OMC is inconsistent with that configured on the RRU.

Troubleshooting :

Typical Faults in RRU (11)

Antenna Ability Checking Error

OMC Alarm: RRU antenna ability parameter checking error. Cause Analysis :

The antenna mode configured on the OMC is beyond the antenna ability actually supported by the RRU.

Troubleshooting :

In the Configuration Management window, modify the number of Rx/Tx antennas of the segment to the antenna ability supported by the RRU.

Typical Faults in RRU (12)

RRU Parameter Configuration Failed

OMC Alarm: RRU parameter configuration failed, and the configuration data error Cause Analysis :

The configuration failure alarm results in the RRU power-on failure. Generally, the RRU is reset after 6 to 7 minutes.

Modify the frequency range configured on the OMC into the supported range.

The error is caused by the mismatching RRU logic version

The radio parameter results in the read failure

error

Capture Guide of On-site Fault Location Information

Configuration Data NE Running Version Information Alarm Information OMC Log Board Diagnosis Information Running Information Observation Network Performance Test