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A perspective on

Careers in IT
A perspective on
Careers in IT
Presented by: Stewart Pitt
Introduction
Who am ?
Stewart Pitt (aka vandenBerg-Pitt)
Why did choose T?
The advice of a Year 10 & 11 Math
teacher, based on my math and problem
solving abilities.
Qualifications
BA Computing nformation Systems
(Monash University)
Professional and extra curricular
associations
Australian Computer Society
The Data Management Association
BM Asia Pacific Patent Application
Review Panel
Manhattan Associates Product Council
How has my career progressed?
1982 - Graduated Year 12
1983 - Played golf for a year
late '83 told by parents to get a job.
1984-87 Computer Accounting Services
Dispatch Clerk
Trainee Operator
Senior Operator, Shift Leader
1987-93 ANZ
Senior Operator
Support Programmer
Support Team Leader
Senior Analyst Programmer
1993-2003 Worked as an ndependent
Consultant (contractor) in various roles
and locations.
Telstra, Application Architect
ANZ Bank Senior Analyst
Royal and Sun nsurance, Application
Architect
Pacific Telecom, Portland Oregon USA,
Solution Architect
Ahold nformation Systems, Greenville
South Carolina USA
BM Australia, Senior Solutions
Architect
2003 Current
Coles Group Limited
Enterprise Solutions Architect
"uick IT Readiness Assessment
Do you drink Caffeine rich drinks?
Coffee
Red Bull, Mother, V, etc
Do you drink juice based 'Health' drinks?
Boost etc.
How many do you have per day?
Less than equal to 2
Greater than 2 but less than equal to 5
Greater than 5
What
do you
drink?
eeding Edge technoogy
Management and usiness Anaysis
Mainstream technoogy
Coffee
Energy
Juice
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Some Industry Insights
Auto ndustry
General Motors
2004 Corvette
20% of development cost was software development
Business T Systems project costs
~ 20-30% Software purchase or development
~ 30-40% Analysis and Design
~ 5-20% Hardware and Software Platforms
~ 20-30% ntegration
~ 10-20% Testing
Coo Jobs in IT
ndycar engine management systems developer
Video games developer
Video games tester
Aeronautics flight management systems
Multimedia development
Training
Video production
Convergence Applications
Telephony, T & Multimedia
Industry Training and Certification
Microsoft
Certified Technical Specialist (MCTS)
Certified T Professional (MCTP)
Certified Systems Administrator (MCSA)
Certified Systems Engineer (MCSE)
Certified Database Administrator (MCDBA)
Certified Desktop Support Technician (MCDST)
Certified Architect Program
Oracle
Database
Middleware
Applications
Linux
Australian nstitute of Project Management
Registered Project Manager
BM
nternal Certification Program for
Architects
Project Managers
Methodologies
Technologies
External
Technical domain specific
Technology specific
SAP
Solution consultant certification
Technology consultant certification
Development consultant certification
IT Career Panning
Framework
IT Career Panning
Framework
"Reproduced with permission from
Coes Group Limited 2007."
An IT Career Panning Framework
Leadership Competencies
"Reproduced with permission from Coles Group Limited 2007."
IT Roe Famiies
IT Role Family Purpose
Application Delivery Achieve best practice business processes and systems through optimal IT application
strategies, delivered by design, implementation and support of application software
solutions and business process improvement services
Architecture Development and management of enterprise IT strategy / architecture and associated
solution architectures
Business and IT
Management
Manage relationships and interactions between IT and the business to achieve strategy
alignment and facilitate the deployment of technology and / or process change to enable
the agreed direction
Finance and
Administration
Manage and report on all aspects of strategic & financial planning, administration,
performance and commercial / contractual matters
Governance, Security and
Risk Management
Manage planning and compliance against IT governance, IT & information security and
service
continuity risk requirements
Infrastructure
Engineering
Provision, support and operation of all technology infrastructure from design to
implementation and system maintenance
Operations Provision of technical support, data centre services, contract centre services and
problem/change management on a 24/7 basis
Project Management Provide leadership and support in the delivery of all IT programmes and projects
Quality Assurance and
Methodology
Development and management of QA standards and coordination / development of relevant
methodologies
"Reproduced with permission from Coles Group Limited 2007."
Appication Deivery Roe Famiy
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Solution Design
Development
Leadership
Environment Leadership
Package Skills
(Configuration/DBMS,
Problem Determination)
POS
Legacy POS
GSA/4690
CEDW-MDW
Problem Analysis
& Management
Analysis & Coding
WMS
Legacy POS
POS
Product Strategy
Assignment Management Software Configuration
Management
Release Planning
Package Maintenance
Analysis & Coding
Unix
SQL
Forms
Reports
Batch
Batch Scheduling
SCM Tools
Monitoring Tools
nterface/ntegration,
Performance
Knowledge/Tools
Applications Servers
Analysis & Coding
nhouse Legacy
Apps
Mainframe
Transaction
Processors
Databases
Data Architecture & Design
Database
Administration
Testing
Best Practice
Software Delivery
Portals
Specialist Niche
Applications
Test Suite
Database Administration
DB2
Analysis & Coding
"C
MS ASP
MS VB6
Outlook Forms
Cold Fusion
MS Net
Applications Testing
Analysis & Coding
J2EE Portal
EA
HTMLDB
User nterface Design
Enterprise Search /
Personalization
MS VBA Database
Analysis & Coding
B2B Gateway
Mapping &
Configuration
Business Process,
Requirements &
Application Functionality
Merchandise
Supply Chain
BOS
Financials, Retail
CEDW-MDW
Business Process,
Requirements &
Application
Functionality
Merch, Planning (PMM,
Store Portals)
Time Recording
GSA/4690
WMS S400
nt'l Trade
Specialist niche
Business Process,
Requirements &
Application Functionality
n House Legacy
t (mainframe)
F&L ( Merchandise)
Business Process,
Requirements &
Application Functionality
Specialist Niche
Planning
Legacy POS / POS
Space Tools
B2B
Supplier Collaboration
Mapping &
Configuration
Multimedia Production
Analysis & Coding
BOS
WMS
ON 2
GSA/4690
Specialist niche
Leadership
Package Skills
(Configuration/DBMS,
Problem Determination)
Merchandise
Supply Chain
BOS
Financials, Retail
CEDW-MDW
Web Solution
Analysis & Design
Environment
Management
"Reproduced with permission from Coles Group Limited 2007."
Architecture Roe Famiy
Enterprise Architecture
T Enterprise Strategy
nfrastructure
Architecture
Package Architecture
Merchandise modules
Supply Chain all modules
Package Architecture
POS/BOS
Monitoring
Testing
HR, Finance
Product Architecture
EA/Application Server
Portals
B2B & B2C solution
architecture
Package Architecture
Architecture Modelling
nternational Trade
Merch, Planning modules
Other POS/BOS
applications
Product Architecture
ERP
Portal
dentity Management
DB & DBA Tools
Security
Service oriented architecture
WCM / Portal
Architecture & Design
nformation Architecture,
Knowledge & Usability
Leadership
Data Warehouse
Architecture
Solution Architecture
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"Reproduced with permission from Coles Group Limited 2007."
usiness and IT Management Roe Famiy
Retail Environment
(Brand & Process )
Resource Management
Vendor Management
Analysis Skills
Strategic,
ndustry / Business /Environmental
Process & T / Technology trends
Brand Knowledge /
Requirements
Knowledge
Advanced Process Modeling &
Simulation
Strategic T Leadership
New Application Knowledge
Transfer
Process Design &
Business Analysis Business Consulting
Business Process
Knowledge
Client Relationship
Management
Business Process Management
T Strategy Development
Process / Application
Knowledge & Requirements
Brand / RS Service
Delivery
Demand Planning, Request &
Estimation Management
Brand / RS E2E Program
Management
Leadership
Process Modeler
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"Reproduced with permission from Coles Group Limited 2007."
Governance, Security
& Risk Management Roe Famiy
T Security &
Governance
Advising
Service Continuity
Business Process
T Security & Governance
Security Administration
Leadership
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"Reproduced with permission from Coles Group Limited 2007."
Finance & Admin Roe Famiy
Asset Management
Data Entry
Contract Management
Negotiation
Supplier Management
Asset Management /
Analysis
Strategic Planning
Finance
Management Accounting
Project Accounting
Resource Planning
Analysis & Advising
Asset Management &
Administration
Management nformation
Accounting
Resource Management
Administration
Cost Management
Vendor Billing
Leadership
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"Reproduced with permission from Coles Group Limited 2007."
Infrastructure Engineering
Roe Famiy
Systems
Build & maintain store
systems
Host Operating Systems
Network nfrastructure
Design (Voice/Data)
Data Centre Operations
nfrastructure Planning &
Development
Design
Estimating
Strategy
Tech Support &
Operations (Level 3)
Host Operating Systems
Network Security
Analysis
Virus Management
Firewall Management
Client
Servicing
Desktop Break-Fix,
Application Packaging,
Hardware Lifecycle
Management
Desktop Operating
Systems
Client Servicing
Desktop 3
rd
Level Support
Exec Support
Applications
mplementation
Store Systems Support
mplementation Co-
ordination
Hardware Lifecycle
Analysis
2nd level support
Technical Support &
Operations - L3
Operating Systems
Middleware
Portal
Enterprise Application
ntegration
Systems
Detailed Design
Estimating
Strategy
SLA Content Management
Network & Systems
Consulting & Support
Leadership
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"Reproduced with permission from Coles Group Limited 2007."
perations Roe Famiy
Data Centre
Problem Management
SLA Management
Service Delivery
ncident / Problem
Management
Change Co-ordination
SLA Management
Service Delivery
Brand Facing Service
Delivery
Helpdesk
Provisioning
ASP Management
eCommerce
Accreditation & Supplier
Support
Leadership
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"Reproduced with permission from Coles Group Limited 2007."
Project Management Roe Famiy
Stakeholder
Management
Project Management SME
nfrastructure
Package mplementation
Vendor Management
Project Management in
Brands
General Project
Management Skills
Project Establishment
Project Delivery
Methodology
Project Reporting
Risk Assessment &
Management
Project Management Tools
4QD Project Management
MS Project
Other
Project Management Tools
Governance Tools
S Management
Leadership
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"Reproduced with permission from Coles Group Limited 2007."
"uaity Assurance & Methodoogy
Roe Famiy
T Methodologies
Testing
BP
Configuration Management
Solution Delivery Framework
EA
Methodology
Frameworks
4QD
Leadership
Quality mprovement
T Processes
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"Reproduced with permission from Coles Group Limited 2007."
on Technica SME Skis
Soution Design
Deveopment
Leadership
Probem Anaysis
& Management
Assignment Management Software Configuration
Management
Reease Panning
Data Architecture & Design
Testing
est Practice
Software Deivery
Appications Testing
User Interface Design
Leadership
Environment Leadership
Retai Environment
(rand & Process )
Resource Management
Vendor Management
Anaysis Skis
Strategic,
Industry/usiness/Environmenta
Process & IT / Technoogy trends
rand Knowedge /
Requirements
Knowedge
Advanced Process
Modeing& Simuation
Strategic IT Leadership
ew Appication Knowedge
Transfer
Process Design &
usiness Anaysis
usiness Consuting
usiness Process
Knowedge
Cient Reationship
Management
usiness Process Management
IT Strategy Deveopment
Process / Appication
Knowedge & Requirements
rand / RS Service
Deivery
Demand Panning, Request &
Estimation Mgmt
rand / RS E2E
Program Management
IT Security &
Governance
Advising
Service Continuity
usiness Process IT Security & Governance
Security Administration
Asset Management
Data Entry
Contract Management
egotiation
Suppier Management
Asset Management /
Anaysis
Strategic Panning
Finance
Management
Accounting
Project Accounting
Resource Panning
Anaysis & Advising
Asset Management &
Administration
Management
Information Accounting
Resource Management
Administration
Cost Management
Vendor iing
Infrastructure Panning &
Deveopment
Design
Estimating
Strategy
Systems
Detaied Design
Estimating
Strategy
SLA Content Management
Service Deivery
Incident / Probem
Management
Change Co-ordination
SLA Management
Provisioning
ASP Management
eCommerce
Accreditation &
Suppier Support
Stakehoder
Management
Project Management
SME
Infrastructure
Package Impementation
Vendor Management
Project Management in
rands
Genera Project Management
Skis
Project Estabishment
Project Deivery Methodoogy
Project Reporting
Risk Assessment &
Management
SI Management
IT Methodoogies
Testing
PI
Configuration Management
Soution Deivery Framework
EAI
"uaity Improvement
IT Processes
Enterprise Architecture
IT Enterprise Strategy
Soution Architecture
App||cal|or 0e||very
Arcr|leclure
8us/lT Varagererl
F|rarce & Adr|r
0ov,3ecur|ly,R|s|
Projecl Vgl
LEGEND
lrlraslruclure Erg
0peral|ors
0A/Velrodo|ogy
"Reproduced with permission from Coles Group Limited 2007."
Package Appication Skis
App||cal|or 0e||very
Arcr|leclure
8us/lT Varagererl
F|rarce & Adr|r
0ov,3ecur|ly,R|s|
Projecl Vgl
LEGEND
lrlraslruclure Erg
0peral|ors
0A/Velrodo|ogy
Package Skills
(Configuration/DBMS,
Problem Determination)
POS
Legacy POS
GSA/4690
CEDW -MDW
Analysis & Coding
WMS
Legacy POS
POS
Package Maintenance
Specialist Niche
Applications
Test Suite
B2B Gateway Mapping &
Configuration
Business Process,
Requirements &
Application Functionality
Retek
Manhattan
BOS
Financials, S retail
CEDW -MDW
Business Process,
Requirements &
Application Functionality
Merch, Planning (PMM, Store
Portals)
Time Recording
GSA/4690
WMS S400
Vastera Eagle
Specialist niche
Business Process,
Requirements &
Application Functionality
n House Legacy
Kmart (mainframe)
F&L ( RS; CSR, SDW,
Lettus )
Business Process,
Requirements &
Application Functionality
Specialist Niche
Arthur Enterprise
Legacy POS / POS
Space Tools
B2B
ON/2
Supplier Collaboration
GS Mapping &
Configuration
Analysis & Coding
BOS
WMS AS400
ON 2
GSA/4690
Specialist niche
Package Skills
(Configuration/DBMS,
Problem Determination)
Retek -key modules
Manhattan
BOS
Financials, S retail
CEDW -MDW
Web Solution Analysis &
Design
Package Architecture
Retek all modules
Manhattan all modules
Package Architecture
POS/BOS
Testing & Monitoring
HR, Finance
Package Architecture
Metis
Vastera
Merch, Planning modules
Other POS/BOS
applications
WCM / Portal
Architecture & Design
nformation Architecture,
Knowledge & Usability
Service Delivery
Brand Facing Service
Delivery
Project Management
Tools
4QD Project Management
MS Project
Other
Project Management Tools
Testing & Monitoring Governance Tools
Methodology Frameworks
4QD
Package Skills
(Configuration/DBMS,
Problem Determination)
POS
Legacy POS
GSA/4690
CEDW -MDW
Analysis & Coding
WMS
Legacy POS
POS
Package Maintenance
Specialist Niche
Applications
Test Suite
B2B Gateway Mapping &
Configuration
Business Process,
Requirements &
Application Functionality
Merch
Manhattan
BOS
Financials, S retail
CEDW -MDW
Business Process,
Requirements &
Application Functionality
Merch, Planning (PMM, Store
Portals)
Time Recording
GSA/4690
WMS S400
Vastera Eagle
Specialist niche
Business Process,
Requirements &
Application Functionality
n House Legacy
Kmart (mainframe)
F&L ( Merch & WMS),
Business Process,
Requirements &
Application Functionality
Specialist Niche
Merch Planning
Legacy POS / POS
Space Tools
B2B

Supplier Collaboration
GS Mapping &
Configuration
Analysis & Coding
BOS
WMS
GSA/4690
Specialist niche
Package Skills
(Configuration/DBMS,
Problem Determination)
Merch
WMS
BOS
Financials, S retail
CEDW -MDW
Web Solution Analysis &
Design
Package Architecture
Merch all modules
Supply Chain all modules
Package Architecture
POS/BOS
Testing & Monitoring
HR, Finance
Package Architecture
Metis
nternational Trade
Merch, Planning modules
Other POS/BOS
applications
Portal
Architecture & Design
nformation Architecture,
Knowledge & Usability
Service Delivery
Brand Facing Service
Delivery
Project Management
Tools
4QD Project Management
MS Project
Other
Project Management Tools
Governance Tools
Methodology Frameworks
4QD
"Reproduced with permission from Coles Group Limited 2007."
Technoogy Skis
Product Strategy
Environment Management Analysis & Coding
Unix
Oracle SQL
Forms
Reports
ProC Batch
Batch Scheduling
SCM Tools
Monitoring Tools
nterface/ntegration,
Performance Knowledge/Tools
Oracle Applications Server
Analysis & Coding nhouse
Legacy Apps
Mainframe
Transaction Processing
Operating System
Database
Database
Administration
Portal
Database Administration
Analysis & Coding
"C
MS ASP
MS VB6
Outlook Forms
Cold Fusion
MS Net
Analysis & Coding
J2EE Portal
EA
HTMLDB,
Discoverer, Liquid Office
Enterprise Search /
Personalization
MS VBA Analysis & Coding
DBDesign
DBProgramming
Multimedia Production
nfrastructure
Architecture
Product Architecture
EA/
Application Server
Portal
B2B & B2C solution
architecture
Product Architecture
EA
Portal
dentity Management
DB / Tools
Security
Service oriented architecture
Data Warehouse
Architecture
Processes Modeller
Systems
Build & maintain store
systems
Legacy
Unix
Linux
Windows
Network nfrastructure Design
(Voice/Data)
Data Centre Operations
Tech Support &
Operations (Level 3)
Network Security
Analysis
Virus Management
Firewall Management
Client Servicing
Desktop Break -Fix, Application
Packaging, Hardware Lifecycle
Management
Windows
Client Servicing
Desktop 3
rd
Level Support
Exec Support
Applications
mplementation
Store Systems Support
mplementation Co -ordination
Hardware Lifecycle Analysis
2nd level support
Technical Support &
Operations - L3
Unix
Middleware
Portal
EA
dentity Management
Network & Systems Consulting &
Support
Data Centre
Problem Management
SLA Management
Network Management
(Level1)
Helpdesk
Unix
App||cal|or 0e||very
Arcr|leclure
8us/lT Varagererl
F|rarce & Adr|r
0ov,3ecur|ly,R|s|
Projecl Vgl
LEGEND
lrlraslruclure Erg
0peral|ors
0A/Velrodo|ogy
"Reproduced with permission from Coles Group Limited 2007."
Legacy
Unix
Linux
Windows
IT Competency Matrix
Technica
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usiness
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3lrorg lecrr|ca| s||||s


0ood urderslard|rg ol segrerl ol
lecrr|ca| erv|rorrerl / rar|el
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urderslard ard rarage r|s|s
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2
orpelerl lecrr|ca| s||||s
urderslard|rg ol segrerl ol lecrr|ca|
erv|rorrerl
3o|ve roul|re lecrr|ca| |ssues
lrprove ex|sl|rg processes W|lr|r
|rd|v|dua| Wor| area
urderslard ard Wor| W|lr|r r|s|
lrareWor|
urderslard lre lacl| cs, erv|rorrerl ard
lrerds |r ar |rd|v|dua| ous|ress
lderl|ly opporlur|l|es lor lT corlr|oul|or lo
ous|ress |rprovererl
lderl|ly opporlur|l|es lo |rprove syslers
lurcl|ora||ly lo address ous|ress
proo|ers
Varage sra|| lears lo de||ver processes
/ ass|grrerls
0e||ver oWr Wor| lo agreed perlorrarce
slardards

8ase lecrr|ca| s||||s


0eve|op|rg ar urderslard|rg ol lecrr|ca|
erv|rorrerl / rar|el
wor| or roul|re lecrr|ca| |ssues
urderslard ard Wor| W|lr|r process
pararelers
urderslard ard Wor| W|lr|r r|s|
lrareWor|
urderslard lre operal|ors ard processes
|r ar |rd|v|dua| ous|ress
3upporl ous|ress |rprovererl
lderl|ly opporlur|l|es lo |rprove ex|sl|rg
syslers usao|||ly
wor| urder d|recl|or.
0e||ver oWr Wor| lo agreed perlorrarce
slardards as ar |rd|v|dua| orparl ol a
lear
"Reproduced with permission from Coles Group Limited 2007."
IT Roes IT Roes
ased on the Zachman Enterprise
Architecture Framework
The Zachman Framework
Austraian Institute of
Project Management
Austraian Institute of
Project Management
Project Management Certification
Project Management Certification Leves
http://www.aipm.com.au/resource/regpm_guide.pdf
eginning a Career in
IT
eginning a Career in
IT
Entering IT
eginning a Career in IT
Entry Points
From University
Programmers
Analysts
Project Administrators
Consultants
From Business
Business analysts
Project managers
Division managers
Direct from Year 12
Qualifications
Computer Science
nformation Systems
Double Degree
Design
Arts Degree
(in past BM's Largest intake has been with this qualification)
Usefu Information
Resources
Usefu Information
Resources
Usefu Web Resources
Australian Computer Society
https://www.acs.org.au/ictcareers/index.htm
The Data Management Association
www.dama.org
www.dama.org.au
Wall Street Journal Career Journal
www.careerjournal.com
T Tool Box
www.ittoolbox.com
Linked n
www.linkedin.com
Cose
Contact
stewart@albertpark.net
Copies of presentation
www.albertpark.net/presentations/PerspectiveOnCareersinT.pdf