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now to 8u||d a 1est|ng Center of Lxce||ence
Sponsoreo by Cognizant
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Testing centers of Excellence
BuiIding
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© 2007, Cognizant Technology Solutions. Confidential
genda
@esLlng CoL
volce of CusLomers
@CoL Models
Scope
AcLlvlLles
CrlLlcal Success lacLors
key ConslderaLlons
@CoL LcosysLem
CƎA
© 2006, Cognizant Technology Solutions. Confidential
© 2007, Cognizant Technology Solutions. Confidential
TestIng
Process CoE
- 0efInItIon ¦ 0evelopment ¦
|aIntenance of test processes,
standards E templates
- FacIlItatIon of Test
|anagement CommunIty
- |etrIcs FeportIng E
|anagement
- Test Process TraInIng
- ContInuous Process
Ìmprovement (CPÌ)
- ProvIsIon ¦ AdmInIstratIon ¦
Support of Test Ìnfrastructure
and Test Tools
- ProvIsIon of NFT ServIces E
Test AutomatIon ServIces
- TechnIcal Test Consultancy
- ProvIsIon of FunctIonal, UAT
E lIaIson servIces
- FlexIble resource pool
creatIon
- ProvIsIon of specIalIzed
testIng servIces
TestIng
Tools/
Ìnfrastructure
CoE
NFT E
AutomatIon CoE
Shared
TestIng Team
DecentraIized
centraIized
© 2007, Cognizant Technology Solutions. Confidential
% 9rocess deflnlLlons Ǝ 8ollŴouL
% 9rocess faclllLaLlon Ǝ malnLenance
% 9rocess Compllance AudlL
% laclllLaLlon of @esL managemenL communlLy
% ConLlnuous process lmprovemenL
Servlces
% AssessmenL of exlsLlng process asseLs
% eflne/8eflne and sLandardlze processes
% nsLlLuLe meLrlcs framework
% Dsage guldellnes and communlcaLlon plan
% LsLabllsh cenLrallzed process framework
9
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% rganlzaLlonal sLraLegy allgnmenL
% LffecLlve CommunlcaLlon Ǝ @ralnlng
% LffecLlve 9lloLlng and LvaluaLlon
% 9rocess compllance revlew mechanlsm
CrlLlcal Success lacLors
% 8epresenLaLlon of key sLakeholders from varlous
groups
% Seed change agenLs Lo faclllLaLe propagaLlon
% Closed loop feedback mechanlsm
key ConslderaLlons
Testing Process 4
% CommunlcaLlngţ 9lloLlng Ǝ @ralnlng
% 9rocess audlLs
% Change managemenL
% ndusLry benchmarklng 9
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© 2007, Cognizant Technology Solutions. Confidential
% @ool evaluaLlon
% @esLlng Lools Lechnlcal supporL
% @esL Lool llcense managemenL Ǝ admlnlsLraLlon
% @ool process sLandardlzaLlon
% @ool opLlmlzaLlon
Servlces
% @ools lnvenLory
% @ool evaluaLlon
% CapaclLy plannlng Ǝ 9laLform opLlmlzaLlon
% 8 Analysls
% @ool llcenslng Ǝ procuremenL pollcy
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% Clear undersLandlng of opporLunlLles for operaLlonal
efflclencles
% emand forecasLlng mechanlsm
% @ool/nfrasLrucLure uLlllzaLlon Ǝ pLlmlzaLlon
% Servlce Level AgreemenLs
CrlLlcal Success lacLors
% @ool sLandardlzaLlon for LesLlng acLlvlLles such as
requlremenL managemenLţ defecL managemenL eLcŦ
% Leverage vendor organlzaLlon's Lool parLnershlp
% @ool seL lnLegraLlon
% AlLernaLlve Lool prlclng model
key ConslderaLlons
nfrastructure & T44Is 4
% MalnLaln Lools lnvenLory
% @ool admlnlsLraLlonţ upgradesţ llcense
managemenL Ǝ Lools Lralnlng
% MonlLorlng Ǝ malnLenance
% ncldenL managemenL workflow
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© 2007, Cognizant Technology Solutions. Confidential
% 8evlew/8eflne Ǝ publlsh scrlpLlng sLandards and
guldellnes
% 8esource sharlng Ǝ allocaLlon models
% 8 Analysls
% @eam ldenLlflcaLlon
9
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% Dnlform AuLomaLlon/9erformance @esLlng guldellnes
Ǝ scrlpLlng sLandards
% 8eusable AuLomaLlon/9erformance LesLlng framework
Ǝ work load models
% eflned non luncLlonal/auLomaLlon LesLlng
requlremenLs
CrlLlcal Success lacLors
% Scope for 8egresslon Ǝ @esL AuLomaLlon based on
scheduled releases
% DLlllze @ools CoL for sLandards Ǝ guldellnes
deflnlLlon
% DLlllze 9rocess CoL for propagaLlon of besL pracLlces
key ConslderaLlons
T & Aut42ati4n 4
% leaslblllLy analysls Ǝ 9roof of concepLs
% ConsLrucL reusable frameworks
% @echnlcal @ralnlng/SupporL
% @echnlcal LesL consulLlng
9
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% 9erformance LesLlng
% SecurlLy LesLlng
% DsablllLy LesLlng
% Jorkload Modellng
nl@
% @esL AuLomaLlon
% lramework deslgn and mplemenLaLlon
AuLomaLlon
valueŴAdds
% @echnlcal consulLancy
% leaslblllLy analysls
© 2007, Cognizant Technology Solutions. Confidential
% LsLabllsh LesL managemenL offlce
% Scope analysls Ǝ demand forecasLlng
% LngagemenL Ǝ Sourclng model
% nsLlLuLe Lralnlng program
% k9 deflnlLlon
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% denLlflcaLlon of core vsŦ nonŴcore buslness funcLlonsŦ
% SLrong Covernance Model
% k9 ldenLlflcaLlons
% ManagemenL by MeLrlcs
CrlLlcal Success lacLors
% @racklng mechanlsm Lo measure achlevemenLs over
perlod of Llme agalnsL esLabllshed goals
% CrossŴfuncLlonal Lralnlng
% LffecLlve collaboraLlon of 8uslness AnalysLs and CA
key ConslderaLlons
$ared Testing Team
% 8esource allocaLlon
% Sklll assessmenL and Lralnlng
% @esL program managemenL
% ConsLrucL knowledge asseLs 9
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% luncLlonal LesLlng
% SysLem LesLlng/S@
% AccepLance LesLlng
8aslc
Speclallzed
SupporL Ǝ
ConsulLancy
% efecL ManagemenL
% @esL Llfe Cycle
modellng
% @esL SLraLegy
concepLuallzaLlon
% Compllance LesLlng
% J LesLlng
% Aglle LesLlng
% SA LesLlng
% 9roducL/9ackage LesLlng
© 2007, Cognizant Technology Solutions. Confidential
© 2007, Cognizant Technology Solutions. Confidential
!iI4ting f4r Success
Shared 1est|ng 1oo|s
eflned baslc processes
SLandardlzed Lool managemenL
eflned scope and schedule @ool llcenslng Ǝ procuremenL pollcy
SysLem @esLlng
SysLem nLegraLlon @esLlng
DA@ supporL
3Ŵ6 monLhs 4Ŵ8 weeks
Plgh Medlum
aLa CeneraLlon Ǝ SanlLlzaLlon 8eporLlng uLlllLlesţ porLleLs
knowledge 8eposlLory
ashŴboards
ncreased @esL Coverage @raceablllLy
LsLabllshed CuallLy gaLes LffecLlve defecL managemenL
b[ecLlve Co/noŴCo declslons
mproved producLlvlLy Ǝ LesL effecLlveness
8educed defecL leakage
Cycle Llme reducLlon
CuallLy Calns
new pro[ecL 8 AvM 9ro[ecL LxlsLlng pro[ecLs
9||ot Acce|erators
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9reŴrequ|s|tes
Scope
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8us|ness D|srupt|on
© 2007, Cognizant Technology Solutions. Confidential
!iI4ting f4r Success
Automat|on NonŴfunct|ona| test|ng
eflned auLomaLlon scrlpLlng sLandards
Ǝguldellnes
eflned nl@ requlremenLs
@ools nvenLory eflned nl@ scrlpLlng sLandards Ǝ guldellnes
@ool LvaluaLlon leaslblllLy analysls
@ool llcenslng Ǝ procuremenL pollcy
leaslblllLy Analysls
8 Analysls 9erformance
9roof of ConcepLs SecurlLy (AppllcaLlon vulnerablllLy AssessmenL Ǝ
8eusable framework DsablllLy
9roof of concepLs
Mlnlmum 4 releases per year 6Ŵ8 weeks
Low Medlum
AuLomaLlon framework @ool drlven LesLlng
Skllled resources Leveraglng exlsLlng labs
Skllled resources
ConslsLency denLlfylng boLLlenecks Ǝ vulnerablllLles
mproved Coverage
8eusablllLy Lnhanced user experlence
8educed malnLenance CusLomer reLenLlon
CosL Savlngs
8eleaseŴbased new pro[ecLs An JebŴbased
ShortŴterm
Long 1erm
9reŴrequ|s|tes
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Test
Planning &
Estimation
Test Design
&
Build
Test
Execution &
Management
Test
Reporting
Test
Metrics
Management
Test
Program
Management
Testing
Center of
Excellence
Infrastructure &
Tools COE
Tool Maintenance &
Support
Test Automation
Tool Implementation
Tool Provision
Process COE
Process Maintenance
Process Definition
Metrics Program
Test Process Training
Continuous Process
Improvement
Best Practice
implementation

T e s t i n g C e n t e r O f E x c e l l e n c e
Service Spectrum
System
Testing
System
Integration
testing
Regression
Testing
Test
Automation
UAT
Core - Flexible
resourcing
Standard process
& Frameworks
Common Tools,
Infrastructure &
Automation
Solution
Accelerations/
Best practices
Governance
structure

TCoE Ecosystem
© 2007, Cognizant Technology Solutions. Confidential
ood Luck ood Luck
4n y4ur T J4urney
© 2007, Cognizant Technology Solutions. Confidential
Pave a quesLlon for Lhe speaker?
Ask nowŦ
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