Chapter 6

Data Terminals and Personal Computers

Agenda • • • • • Terminals Cluster control units Workstation ergonomics Terminal selection criteria Total cost of ownership of personal computer .

Terminal Classification • Definition – Input/output devices – Data terminal equipment (DTE) – Data circuit-terminating equipment (DCE) • Classification – – – – – – Teletypewriters Video display terminals (VDTs) Personal computers Industry-oriented transaction terminals Intelligent terminals Specialized terminals .

Teletypewriter Terminals • Types – Unbuffered – Buffered • Characteristics – Slow speed – Mechanical dot matrix printing – Hard copy .

Video Display Terminals (VDT) .intelligent .I • Types – Cathode ray tube terminal (CRT) – Flat panel displays • Characteristics – – – – – Electronic Reliable Buffered High speed Unintelligent .

or reverse video • Keyboard • Alternative input mechanisms – – – – Touch-sensitive Joystick Trackball Mouse . blink.II • Screen – – – – – All-point-addressable (APA) Pixels or pels Line-by-line mode Page or formatted mode Intensifying.Video Display Terminals (VDT) .

III • Selection criteria – – – – – – – – Nonglare surface Titled or swiveled mechanism Color or monochrome Image flickfree Size Resolution Programmable Graphics capability .Video Display Terminals (VDT) .

IBM 3270) – Graphical user interface (GUI) – Multitasking • Virus .Personal Computers • Types – Microcomputer (portable. laptop. or notebook) – Workstation – Internet computers • Characteristics – Upload and download (FTP) – Terminal emulation program & hardware (DEC VT-.

Others • Industry-oriented transaction terminals – ATM & point of sale • Remote job entry • Facsimile machines – Group I. and reporting results to the computer . III. weighing. optical character recognition (OCR)) – Other terminals for counting. super III. IV – Security problems (audio cassette recorder) • Specialized terminals – Telephone – Optical recognition (bar code reader. III enhanced. measuring. II.

Terminals Intelligence • Intelligent terminals: program & storage capability • Smart terminals: storage capability • Dumb terminals: no or limited storage capability .

Cluster Control Units • Characteristics – Program capability – Buffers • Functions – – – – – – Control terminals Code conversion Error checking Share printer Access multiple computers Multiple sessions using hot key .

Workstation Ergonomics • • • • • • • Nonglare screen Tilted back 10 to 20 degrees Top of screen is eye level 18 inches from eyes Adjustable chair Movable keyboard Proper lighting .

Terminal Selection Criteria • • • • • • • Special or general Hardcopy or video display Types of operators Compatibility with the existing equipment Degree of intelligent Cost Vendor support and service .

000 lifetime Hardware & software cost – 20% User operational cost (learning & training) – 46% Technical support cost – 21% Administrative cost – 13% • Control – Centralized management – Standardizing hardware and software .Total Cost of Ownership • Cost – – – – – $6.400 to over $13.

Points to Remember • • • • • Terminals Cluster control units Workstation ergonomics Terminal selection criteria Total cost of ownership of personal computer .

Discussion • Design terminal requirement for a big manufacturing company • Design terminal requirement for a big insurance company .

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