INFORMATION SYSTEMS

Outline
• • • • • • • • Information System – Definition Management Information System (MIS) MIS – Concept MIS – Significance MIS Structure Types of Information System Functional Information System Support Information System

hardware.Information System . transforming information) data and information for a specific purpose.” .Definition “Information System is a combination of people. communication devices. software. retrieving. network and data resources that processes (can be storing.

Information System .

Management Information System: An integrated user-machine system for providing information to support the operations. .Management Information System Management: Planning Organizing Controlling Leading Communicating Information: Meaningful / Processed Data System: Set of elements arranged in an orderly manner to accomplish an objective. management analysis. and decision making functions in an organization.

• Should work on a database • System must be decentralised • User of MIS must be independent of computer professionals • MIS must be a decision making system .MIS as an evolving concept • Process large amount of data and present it in the form of reports at regular intervals. • System must be individual oriented • Information must be presented in such a form and format that it creates an impact on its user. • Reporting and analysis must follow some norms • Should be adaptive to the changing environment.

provides computing facilities to the end user and gives a variety of decision making tools to the user of the system .Present Concept of MIS A system which handles the databases.

MIS Structure Conceptual View .

MIS Structure Physical View .

Academic Disciplines in MIS Technical Approaches Computer Science Operations Research Management Science Sociology Psychology Economics Behavioral Approaches .

Role of MIS in an organisation • Collection of Data • Processing of Data • Dissemination of Information • Fulfill the information needs of an individual. managers and top management . a group of individuals.

Role of MIS Systems used for role fulfillment • • • • Query Systems Analysis Systems Modeling Systems Decision Support System .

Role of MIS MIS helps in • Strategic Planning • Management Control • Operational Control • Transaction Processing Top Middle Lower .

Impact of MIS on organisation • Management of different departments becomes more efficient • Better understanding of the business itself • Systemisation of business operations • Pull the entire organisation towards the corporate goals and objectives • Managerial Efficiency • Drudgery of clerical work transferred to the computer system .

Types of Information Systems .

Major Types of Systems in Organisation • • • • Executive Support Systems (ESS) Decision Support Systems (DSS) Management Information Systems (MIS) Transaction Processing Systems (TPS) .

Transaction Processing Systems (TPS): Management level • Inputs: Daily Transactions (raw data) • Processing: Simple Programs • Outputs: Database / Summary Reports • Users: Lower Level Managers Example: Payroll .

Transaction Processing Systems (TPS): • Basic business systems that serve the operational level • A computerized system that performs and records the daily routine transactions necessary to the conduct of the business .

Management Information System (MIS): Management level • Inputs: High volume data • Processing: Simple models • Outputs: Summary reports • Users: Middle managers Example: Annual budgeting .

Management Information System • Structured and semi-structured decisions • Report control oriented • Past and present data • Internal orientation • Lengthy design process .

Decision Support System (DSS): Management level • Inputs: Low volume data • Processing: Interactive • Outputs: Decision analysis • Users: Professionals. staff Example: Contract cost analysis .

Executive Support System (ESS): Strategic level • Inputs: Aggregate data • Processing: Interactive • Outputs: Projections • Users: Senior managers Example: 5-year operating plan 22 .

Executive Support System • Top level management • Designed to the individual • Ties CEO to all levels • Very expensive to keep up • Extensive support staff 23 .

Subsystems of MIS MIS is a federation of subsystems. Subsystems of MIS can be defined according to the organisational functions which they support and according to managerial activities for which they are used. .

Organisational Function Subsystems • Marketing • Manufacturing • Logistics • Personnel • Finance and Accounting • Information Processing • Top Management .

Functional Subsystems Top Management Information Processing Personnel Logistics Production Marketing Database Finance and Accounting Database Management System .

Activities Subsystems • Transaction Processing Ex: Processing of orders. shipments and receipts • Operational Control Ex: Scheduling of activities and performance reports • Management Control Ex: Formulation of budgets and resource allocation • Strategic Planning Ex: Formulation of objectives and strategic plans .

Relation of activities to functional subsystems Finance and Accounting Production Personnel Logistics Information Processing Marketing Top Management Strategic Planning Management Control Operational Control Transaction Processing Database Management System Database .

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