ISO 9001-2000 vs CMMI Information - EFQM v2.0 | Quality Management | Iso 9000

EF QM, ISO 9 001:2000 vs CMM I

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 1

EFQM

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 2

EFQM Ove rview

Equiv alent C MM/ SW Coverage
Enablers
People Management

Results
People Satisfaction

Leadership

Policy and Strategy Resources

Processes

Customer Satisfaction Impact on Society

Business Results

Innovation and Learning ©
2003 Kasse Initiatives LLC
version KI v2.0

CMMI Business Relevance - 3

EFQM Ove rview
Equiv alent C MMI Coverage
Enablers
People Management

Results
People Satisfaction

Leadership

Policy and Strategy Resources

Processes

Customer Satisfaction Impact on Society

Business Results

Innovation and Learning ©
2003 Kasse Initiatives LLC
version KI v2.0

CMMI Business Relevance - 4

ISO 9001: 20 00 vs CM M Integrati on

©

2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 5

CMMI Over view
Level
Optimizing

Process Characteristics

Process Areas

Causal Analysis and Resolution Focus is on quantitative Organizational Innovation and Deployment continuous process improvement Quantitative Project Management

Process is measured Organizational Process Performance Quantitatively and controlled

Managed

Defined

Managed

Requirements Development Integrated Project Manageme Technical Solution Integrated Teaming Process is characterized Organizational Environment Product Integration for the organization and Verification For Integration is proactive Integrated Supplier Managem Validation Organizational Process Focus Risk Management Decision Organization Process Definition Analysis & Resolutio Organizational Training Configuration Manageme Requirements Management Process is characterized Project Planning Measurement and Analy for projects and is often Project Monitoring and Control reactive Supplier Agreement Management Product and Process Quality Assurance

Initial

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Process is unpredictable, poorly controlled, and reactive 2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 6

IS O 9001:2000 vs CM MI
ISO 9001:2000
 No explicit requirements for  Institutionalization  Creating and maintaining organizational process assets
– Organizational Measurement Repository – Database of good and best practices

 Misses details for the following process areas
– Organizational Training – Risk Management – Decision Analysis and Resolution – Organization Process Performance – Quantitative Project Management – Organization Innovation and Deployment – Causal Analysis

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 7

IS O 9001:2000 vs CM MI - 2
CMMI
No explicit requirements for  Customer Focus and Customer Satisfaction  Management representative responsible for quality management  Infrastructure (buildings, workspace, equipment,etc)  Customer property  Control of monitoring and measuring devices (weak correlation)

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 8

The Support of CMMI to ISO 9001: 2000
Organizations at the CMMI Maturity Level 3 will be ready for ISO 9001:2000 registration with minor adjustments Organizations registered as ISO 9001:2000 compliant will require additional effort to reach the CMMI Level 2 or 3

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 9

Synerg etic Implementati on Appr oach
Develop Infrastructure
Ensure successful implementation of all Generic Practices GP 2.1 – 2.10 and 3.1 – 3.2 Implement missing points from ISO Clauses 4.0 – Quality Management System and 5.0 – Management Responsibility Establish SEPG and Management Steering Group Develop the Organizations Set of Standard Processes

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 10

Synerg etic Implementati on Appr oach - 2
Select Process Areas that contribute to ISO registrations – Clause 7.0
Requirements Development Technical Solution Requirements Management Product Integration Verification Validation

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 11

Synerg etic Implementati on Appr oach - 3
Select Process Areas that are enabling Process Areas:
Configuration Management Process and Product Quality Assurance Measurement and Analysis Project Planning Project Monitoring and Control Supplier Agreement Management

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2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 12

Synerg etic Implementati on Appr oach - 4
Implement specific ISO requirements
Management representative Work Environment (See People CMM)

Implement Risk Management and Decision Analysis and Resolution in order to solidify the management and technical practices

©

2003 Kasse Initiatives LLC

version KI v2.0

CMMI Business Relevance - 13

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