Chapter 1

The Dynamic Environment of Human Resource Management (HRM)

Fundamentals of Human Resource Management, 10/e, DeCenzo/Robbins

DeCenzo/Robbins . It has five main goals: attract employees retain employees Goals of HRM hire employees motivate employees train employees Strong employees = competitive advantage. 10/e. Fundamentals of Human Resource Management.Introduction HRM is a subset of management.

economic. Fundamentals of Human Resource Management.Understanding Cultural Environments HRM operates in a global business environment. and legal systems HRM helps employees understand other countries’ political and economic conditions. DeCenzo/Robbins . Countries have different  values  morals  customs  political. 10/e.

0 (1492-1800) Driven by transportation Globalization 2. 10/e.0 (2000 -????) Driven by technology 3.0 (1800 -2000) Driven by communication Globalization 3. Thomas Friedman: Globalization 1. DeCenzo/Robbins .0 fueled by instant communication and the Internet.The Changing World of Technology HRM operates in a technologically changing environment. Fundamentals of Human Resource Management.

DeCenzo/Robbins . Thinking for a Living: How to Get Better Performance and Results from Knowledge Workers by Thomas H. Wurman Fundamentals of Human Resource Management.The Changing World of Technology The IT field is growing. Davenport 3. 10/e. Vaill 2. Some books for aspiring knowledge workers: 1. Learning as a Way of Being by Peter B. Information Anxiety 2 by Richard S. Knowledge workers focus on the acquisition and application of information for decision making.

cost-effective benefits Fundamentals of Human Resource Management.The Changing World of Technology HRM information systems help to  facilitate HR plans  make decisions faster  clearly define jobs  evaluate performance  provide desirable. DeCenzo/Robbins . 10/e.

DeCenzo/Robbins . hire. and train employees  motivate and monitor workers  research fair compensation packages  communicate throughout the organization  evaluate decentralized employees’ performance Fundamentals of Human Resource Management. 10/e.The Changing World of Technology HR managers use technology to:  recruit.

They  can work any time. from almost anywhere  work more than 40 hours per week  are part of a dual-income household #1 reason for leaving a company: lack of work schedule flexibility Fundamentals of Human Resource Management. DeCenzo/Robbins . 10/e.Workforce Diversity Today’s workers want a healthy work/life balance.

Trend is to rightsize: fit company goals to workforce numbers. companies build a contingent workforce of  part-time workers  temporary workers  contract workers Fundamentals of Human Resource Management.The Labor Supply HR managers monitor the labor supply. For agility. 10/e. DeCenzo/Robbins .

and monitoring expectations. DeCenzo/Robbins .Continuous Improvement Programs focus on customer concern for continuous improvement empowerment of employees continuous improvement components accurate measurement concern for total quality HR managers help workers adapt to continuous improvement changes through retraining. 10/e. Fundamentals of Human Resource Management. providing answers.

Employee Involvement It’s all about employee empowerment through involvement. which increases worker productivity and loyalty. 10/e. Employee Involvement Concepts delegation • participative management work teams • goal setting • employer training Fundamentals of Human Resource Management. DeCenzo/Robbins .

even HR. DeCenzo/Robbins . 10/e.  Increased offshoring means jobs can move overseas. Fundamentals of Human Resource Management.  Today’s spate of mergers and acquisitions increase HR’s role.Other HRM Challenges Challenges for HRM:  The recession has brought layoffs and low morale.

10/e. Requires proper financial recordkeeping for public companies Fundamentals of Human Resource Management.A Look at Ethics Code of ethics: a formal statement of an organization’s primary values and the ethical rules it expects members to follow. HR managers must take part in enforcing ethics rules. DeCenzo/Robbins .

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