PREPARING EFFECTIVE RESUMES AND COVER LETTERS

Tips for Pharmacy Technician and Retail Pharmacy Assistant Students

RESUME APPEARANCE 
Resumes should not exceed 2 pages in length  Use point form as much as possible  Colour of paper should allow for clear photocopies  Resume paper should be 8.5X11
‡ IMPORTANT: Have your resume proofread before distribution to ensure it is error free

capitalizing and underlining to make your resume attractive and easy to read .RESUME TIPS  Ensure the employer can figure out WHO you are and WHAT you can OFFER them in 20 seconds  Make sure that there are no gaps of time in your resume  Start with your most current experiences and education. highlighting. (use reverse chronological order)  Use white space. awards etc.

abilities. and accomplishments)  Be positive and honest  Prepare a list of references (on a separate and have them ready to present upon request)  Always include a cover letter .RESUME STYLE  Be consistent with your style and format  Make sure that your name is on both pages (in case the pages get separated)  Used action verbs and measurable terms  Be brief but specific (highlight in point form your best skills.

 Don·t lie or exaggerate . religion or membership  Be careful using abbreviations and acronyms  Avoid mentioning salary expectations etc.RESUME ² T H I N G S T O AVO I D D O I N G  Avoid the pronoun ´Iµ  Omit any indicators of race.

Use action words to describe responsibilities. skills and accomplishments: ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Achieved Adapted Advised Attained Build Classified Coached Complied Composed Controlled Coordinated Demonstrated Determined Developed ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Directed Discovered Edited Eliminated Ensured Established Estimated Evaluated Facilitated Formulated Founded Generated Hired Identified ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Implemented Improved Increased Indexed Installed Led Maintained Measured Monitored Negotiated Obtained Operated .RESUME ACTION WORDS Employers look for achievers when hiring.

RESUME ² S TAT I N G YO U R A B I L I T I E S Use the following words/phrases to help you describe your abilities  Competence Ability to Proficient Aptitude for Practical approach to Mastered Comprehensive knowledge of ‡ First hand knowledge of ‡ ‡ ‡ ‡ ‡ ‡  Ability to handle details ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Precise Orderly Accurate Systemic Follow through Fastidious Detailed minded Adept with figures .

R E S U M E ² S TAT I N G YO U R ABILITIES CONTINUED Use the following words/phrases to help you describe your abilities  Assume responsibility ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Alerted Created Devised Guided Generated Controlled Demonstrated Established Coordinated solid foundation in  Management ability ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ ‡ Administered In charge of Directed Headed Closely supervised Leadership ability Take initiative Decision-maker Successful with people .

RESUME FORMATS The most common resume formats used in our profession are:  Chronological ‡ ‡ ‡ ‡ ‡ ‡ ‡ preferred by most employers. students. education and work history in reverse chronological order Highlights groups of skills or competencies Work history is included after skills section Effective when there are gaps in employment history or limited work experience A combination of chronological and functional formats Usually starts with career objective followed  Functional  Combination . and new grads Emphasizes dates.

) .). education and other activities ‡ Tips: ‡ ‡ ‡ ‡ ‡ State your related work experience (example: 30 hours volunteer experience in a retail pharmacy) Describe your working knowledge (example: Proficient in the use of Kroll. Flexipharm and Zadall dispensing software systems) State your various skills (example: typing speed of 35wpm. not action verbs  Draw upon your work experiences. extemporaneous compounding etc. familiar with federal and provincial legislation. State your academic training List any personal characteristics required by the job (example: the ability to speak another language etc.RESUME CONTENT ² S U M M A RY S E C T I O N  Use nouns and adjectives.

RESUME CONTENT ² E D U C AT I O N S E C T I O N  Begin with your most recent education ‡ Include: ‡ Dates ‡ Full and proper name of the program(s) ‡ Relevant core courses .

report. award or accomplishment  Categorize any additional or special information that supports your overall goals for this resume which you haven`t already included in another section  List courses and awards by name. in reverse chronological order .RESUME CONTENT AWA R D S / S P E C I A L S K I L L S S E C T I O N  Include any relevant project.

or part-time position Job title (create an accurate one if you had none) Name of company or organization and location (city/province only) ² do not include your supervisors name. reason for leaving.) Begin each point with an action verb Prioritize points in each job as they relate to your current job objective (not as they relate the job that you are describing) Always think and write in terms of accomplishments or contributions to the organization In less relevant jobs emphasize the transferable skills (example: cash handling at McDonalds) address. making bank deposits etc. contract. company In point form list what you and what you accomplished Indicate the level of responsibility with witch you had (key holder. . salary etc.RESUME CONTENT WORK EXPERIENCE SECTION Chronological format:            Begin with your most recent work experience and work backwards Dates (days and months may be omitted) Note if it was a coop work term.

academic. job title. extracurricular and volunteer activities . location ‡ Identify 3-6 major function/skill areas related to the job in which your applying ‡ Under each functional skill heading list 3-6 points that prove or validate that you possess the skill ‡ Draw upon employment. company/organization.WORK EXPERIENCE SECTION CONTINUED  Functional format: ‡ Work experience is typically laced after a Skills and Qualifications section ‡ Work experience is listed in reverse chronological order with dates.

RESUME CONTENT ² PROFESSIONAL MEMBERSHIPS SECTION  List only those with relevance to the career which you are pursuing ‡ Don`t forget that most professional associations (Canadian Association of Pharmacy Technicians. provide discounted student memberships) . Ontario Pharmacists Association etc.

RESUME CONTENT ² L A N G UAG E S S E C T I O N  Only include those in which you are fluent or possess a working knowledge of ‡ Only include languages other than English  Indicate if you can speak. read or write the language .

sports or leisure activities . name of organization and dates (if appropriate)  Include interests such as hobbies.RESUME CONTENT ² AC T I V I T I E S & I N T E R E S T S S E C T I O N  Include volunteer work (you may want to include a separate heading for volunteer work if your experience is extensive)  List activities (include positions held of you were elected or appointed to them.

RESUME CONTENT ² REFERENCES SECTION  Prepare a separate sheet to supply to the employer  Include your name at the top  Identify at least 2 ideally 3 references  Choose someone who has seen you work (employer or teacher or a respected member of the community) ‡ Be sure to ask that person for permission to use them as a reference .

C OV E R L E T T E R S  A cover letter accompanies your resume to introduce you to a prospective employer.  It helps the employer focus on your strongest qualifications and it can determine whether the employer turns the page to read your resume  Cover letters can be used for jobs which are advertised (solicited) or to apply to possible jobs which are not advertised (unsolicited or broadcast letter) .

sign your name)  Paper used should match your resume paper .T I P S F O R W R I T I N G YO U R C OV E R L E T T E R  A cover letter is an application for a job  Keep it short and simple (150 words or less ² no more than 1 page length)  Let your confidence and personality show through  Must be letter perfect  Must be original (individual)  Keep the employer`s needs in mind  Use correct business letter format (include your return address.

mention your resume. (last name)  FIRST PARAGRAPH: Mention the name of the job that you are applying for and where you read the advertisement  MIDDLE PARAGRAPH(S): use employers words whenever possible. introduce yourself. addressed to a specific person (if known). organize paragraphs putting the most important ones first  LAST PARAGRAPH: refer to your enclosed resume. business form. excite the reader on your credentials.SOLICITED LETTER  One page in length. refer to some follow-up  Address the letter: Dear Mr. document your qualifications by using themes and prove points using examples. state why your are writing. mention you would like an interview to provide more information ./Ms.

organize paragraphs putting the most important ones first  LAST PARAGRAPH: refer to your enclosed resume. introduce yourself. business form. state why your are writing. include a reference to the person you spoke to about the organization. excite the reader on your credentials. state what interests you in the organization and position  MIDDLE PARAGRAPH(S):document your qualifications by themes and prove points through examples. addressed to a specific person (if known). mention the follow-up you will do (example phone to arrange a mutually convenient time to meet or to discuss career opportunities within the organization) . refer to some follow-up   Address the letter: Sir/Madam: FIRST PARAGRAPH: name the job or area that you are interested in applying to and the potential start date.BROADCAST LETTER  One page in length. mention your resume.

REFERENCES Sheridan Institute of Technology and Advanced Learning Cooperative Education and Internship Manual (August 2010 Edition) .

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