Winter Conference 2012

AIESEC Ukraine

How to be a trainer

Fear! .

.Noo.. 1 .this is No.

Key points 7. Q&A 10.Agenda 1. Expectations 2. Body language 8. Check expectations . Tips 9. Activity 3. Questioning skills 5. Lubricators 6. Ice breakers 4.

Activity .

Cum sa nu devii monoton 6. Have fun . Cum sa nu-ti pierzi ideile 7. Cum sa nu folosesti foaia 8. Cum sa raspunzi la intrebari 9. Cum poti sa te autocontrolezi? 3.Expectations 1. Improvizatie 10. Cum sa nu vb monoton 4. Cum sa depasesti frica de a vb in public 2. Cum sa intretii contactul cu publicuk 5.

You can`t communicate ‡ 7 % words ‡ 38 % paralinguistics ‡ 55 % body language .

Lively. Amusing. Bridged. Uncomplicated. Short . Optimistic. Unique.Ice breakers Why? ‡ Not thinking about the training ‡ Make the trainees feel included ‡ Putting the spotlight on them How? ‡ Foolproof.

Questioning skill Closed questions: ‡ Who can tell me on which date? ‡ What happened on that date? ‡ Which are the results of the test .

Questioning skill Open questions ‡ ‡ ‡ ‡ ‡ ‡ About ² How do you feel about«? Reflective ² You don`t feel comfortable with«? Hypothetical ² What do you think would happen if ? Framing ² Help me to see how this fits «.««««««««? Statements ² You look as if you wanted to say smth . ? Silence .

‡ That`s interesting ‡ Really? ‡ Go on ‡ Tell me more.. Non-verbal ‡ Nodding ‡ Constant eye contact ‡ Leaning forward ‡ Raising eyebrows ‡ Frowning ‡ Stepping asside ..Lubricators Verbal: ‡ I see ‡ Aha.

‡ Encourages group members to listen better to one another ‡ Content and what is behind ( feelings. attitude) . increasing openness.Active listening ‡ Is a powerful techinque for building trust. fostering collaboration. encouraging creativity and demonstrating respect.

Active listening ‡ ‡ ‡ ‡ ‡ ‡ ‡ Good eye contact Occasional head nodding Encouragement to continue Not interrupting Taking notes Avoid distracting movements Facial expressions .

Voice ‡ Voiceprint ² unique like a fingerprint ‡ Be aware of the sound and pace of your voice ‡ Notice the impact of your voice on the group .

happy) Higher pitched voice elicits excitement or tension Lower pitched voice is calming and relaxing Don`t overuse the pitch variation . bored.Tone ‡ ‡ ‡ ‡ ‡ Involves the pitch of the voice ² high or low Emotional overtones ( sad.

Inflection & Pace Inflection ‡ The way a person varies the tone of voice ‡ Raising and lowering the voice to convey meaning Pace ‡ Too fast a pace make the group hyperactive ‡ Too slow a pace make the group sleepy ‡ Enthusiasm comes from pace .

Eye contact ‡ Don`t stare ‡ Be relaxed ‡ As you learn better eye contact your listening will improve ‡ A powerful way to focus attention on a speaker ‡ Lighthouse technique ‡ Square technique .

the atmosphere. reaction of others ‡ The more attentive you can be.Attentiveness ‡ Listening with all of the senses ‡ Attentive to what the speaker is saying. the more apt you are to choose the appropriate intervention . how is he saying.

Facial expressions ‡ A huge impact on the group ‡ Try to match your facial expressions to the mood you wish to set ‡ Smile ‡ Do not frown ‡ Keep an open look on your face .

rientation P.Body language P. xpressions of emotion . roximity L. ostures & gesture E. ooks / appearance E. ye contact O.

Body language .

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the notes 2. the walls. Don`t try to be perfect 6. the ceilings. Use humour 4. Be enthusiastic: if you are not.Tips 1. If you`re not nervous there is something wrong 3. Don`t keep your eyes on the floor. KISS . why should they be? 5.

Q&A .

Expectations check .

anghel@aiesec.Thank you / C o Bogdan Anghel facebook.ro .anghel1 bogdan.com/bogdan.