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An organization is a social arrangement which pursues collective goals, controls its own performance, and has a boundary separating it from its environment. An organizational structure consists of activities such as task allocation, coordination and supervision, which are directed towards the achievement of organizational aims.

Corporate Organizational Chart

Company Organization Chart

creativity and development of new ideas. Conflicts occur at all levels of interaction. ` ` ` ` ` Conflict can promote innovation. which make organizational growth possible. Conflict between people is a fact of life. All conflicts are not unproductive. ` . conflict can be productive ² leading to deeper understanding. constructive & positive. If it is handled well.` Conflict is an unavoidable situational part of our everyday professional and personal lives. Conflicts can be useful. however. mutual respect and closeness.

Employees should be held accountable for individual performance and behavior. with potentially destructive consequences for both. the accountabilities for resolving such issues are different for managers and employees. ` ` . However.` Conflict is a problem for both management and employees.

There are subtler forms of conflict involving rivalries. jealousies. departments. role definitions. There is also conflict within individuals ³ between competing needs and demands ³ to which individuals respond in different ways. and between unions and management. and how long and hard people should work. personality clashes.` ` ` ` There are disputes over how revenues should be divided. and struggles for power and favor. how the work should be done. . There are jurisdictional disagreements among individuals.

team or department. Intergroup Conflict: Intergroup conflict is the conflict between different groups. Intragroup Conflict: (Conflict between Individual and Group) Intragroup conflict is the conflict within an internal group. teams or departments. When different businesses are competing against one another. this is an example of an intergroup conflict. When different groups are pitted against each other. . Interorganizational Conflict: Interorganizational conflict is the conflict that arises across different organizations.` ` ` ` Interpersonal Conflict: (Conflict between Individual) Interpersonal conflict is the conflict between individuals of the organization. this is an example of interorganizational conflict.

and have different interests or goals. Interpersonal conflict occurs when two or more individuals who must work together fail to share the same views. The way the various parties handle the conflict plays a large role in how the situation resolves or escalates.` ` ` Conflict is an inevitable part of human interaction. . ranging from verbal disagreements to physical altercations.

` ` ` ` ` ` ` Economic man Social man Organizational man Self-actualizing man Complex man Impulsive man Compulsive man .

because every person brings a unique (and often incompatible) set of values. can lead to disputes among otherwise friendly individuals. . Environmental Stress: A stressful environment is another source of conflict.Personal Differences: A common source of conflict is personal differences. Uncertainty of future events and scarcity of resources. perceptions and expectations to the table. such as food or money.

Communications are not always received. may be misinterpreted or different conclusions may be drawn based on past experiences. Role Incompatibility: Role incompatibility may be a cause of conflict because of differences between the goals and responsibilities assigned to an individual and what the individual would rather be doing. .Informational Deficiencies: Another source of conflict is informational deficiencies.

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      Identify the Problem Come Up With Several Possible Solutions Evaluate These Alternative Solutions Decide on the Best Solution Implement the Solution Continue to Evaluate the Solution .

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` ` ` ` ` Stimulation to search for new facts or resolution Assessment of power and ability Result in a solution of the problem Increase in group cohesion and performance Increase in the involvement of the individual. .

Deadlines.` ` ` ` ` ` ` Drop in productivity Lack of direction Lack of new ideas. Quality of work. Insubordination. . Fragmentation.

` ` ` Communication model Two key ideas behind the tool Has four quadrants .

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.` ` Quadrant 1: Open Area What is known by the person about him/herself and is also known by others.

incompetence. feelings of inadequacy. or "Blind Spot´ ‡ What is unknown by the person about him/herself but which others know. or can involve deep issues (for example. and yet can be seen by others. rejection) which are difficult for individuals to face directly. This can be simple information. unworthiness.‡ Quadrant 2: Blind Area. .

.` ` Quadrant 3: Hidden or Avoided Area What the person knows about him/herself that others do not.

.` Quadrant 4: Unknown Area ` What is unknown by the person about him/herself and is also unknown by others.

‡ By encouraging healthy self-disclosure and sensitive feedback. ‡ Working in this area with others usually allows for enhanced individual and team effectiveness and productivity. free from confusion. . conflict and misunderstanding. The Open Area is the ¶space· where good communications and cooperation occur. you can build a stronger and more effective team. the aim in groups should be to develop the Open Area for every person. Feedback is the process by which people expand this area horizontally. ‡ Self-disclosure is the process by which people expand the Open Area vertically.‡ In most cases.

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it may disturb your professional and personal life ` .` Conflict can be healthy in a competitive way! Conflict if carried back to home.