Address:One Johnson & Johnson Plaza New Brunswick New Jersey 08933 U.S.A.

Telephone: (732) 524-0400 Fax: (732) 524-3300

J&J headquarters at One Johnson & Johnson Plaza in New Brunswick

History of Johnson & Johnson

Johnson & Johnson's commitment to innovative health care products has resulted in consistent financial performance. The Company has 76 consecutive years of sales increases; 25 consecutive years of adjusted earnings increases; and 47 consecutive years of dividend increases. Johnson & Johnson, employing approximately 114,000 people worldwide, is engaged in the manufacture and sale of a broad range of products in the health care field in many countries of the world. Johnson & Johnson's primary interest, both historically and currently, has been in products related to health and well-being. Johnson & Johnson was organized in the State of New Jersey in 1886. Johnson & Johnson is organized on the principles of decentralized management. The Executive Committee of Johnson & Johnson is the principal management group responsible for the operations of Johnson & Johnson. In addition, certain Executive Committee members serve as Worldwide Chairmen of Group Operating Committees, which are comprised of managers who represent key operations within the group, as well as management expertise in other specialized functions. These Committees oversee and coordinate the activities of domestic and international companies related to each of the Consumer, Pharmaceutical and Professional segments of business. Operating management of each company is headed by a Chairman, President, General Manager or Managing Director who reports directly to, or through a line executive to, a Group Operating Committee. In line with this policy of decentralization, each international subsidiary is, with some exceptions, managed by citizens of the country where it is located.

Mission Statement y They will delight their consumers, treating each person who contacts them as if the person is their only consumer, providing customer with a response which is evidence of their interest and that leaves him with the clear understanding that the customer is important to them.

Consumer service centre

y Johnson & Johnson Consumer Service Centre staff y y y

is committed to providing exceptional service to their consumers. They will be contactable 24 hours a day, 7 days a week either personally or by voicemail. They will be empowered to resolve any dissatisfaction that consumers have about their products and services. They will send a response, where appropriate, to email and telephone contact within two working days and written contact within three working days of its receipt They will provide consumers with replacement or alternative product or monetary refund in instances of product dissatisfaction .

Corporate logo
y Type: public y Industry: major drugs, health care, soaps,

Shampoos. y Founded: 1886 y Founders: Robert Wood Johnson1, James wood Johnson, Edward mead Johnson y Headquarters: New Brunswick, NJ, U.S. y Area served: worldwide

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Key people: William c. Weldon

(Chairman) & (C.E.O) Pharmaceuticals, Medical devices, Health care products.

y Revenue:

US$61.9 Billion (FY 2009)

y Operating income: y y y y

US$15.7 Billion (FY 2009) Net income: US$12.3 Billion (FY 2009) Total assets: US$94.7 Billion (FY 2009) Total equity: US$50.6 Billion (FY 2009) Employees: 118,700 (2009)

Images of founders
Robert wood johnson-1 James wood Johnson

Images of founders
Edward mead Johnson

Company Overview
Johnson & Johnson Pacific Pty Limited operates across Australia and New Zealand. Products sold in these countries represent most of the consumer products available on a global basis. These products include: Baby & Kids: JOHNSONS Baby, JOHNSONS Junior and JOHNSONS Kids Beauty: JOHNSONS Adult, Neutrogena, Clean & Clear, Aveeno, JOHNSONS Cotton Coughs, Colds, Sinus and Allergy: Actifed, Benadryl, Codral, Sudaclear and Sudafed Oral Care: Listerine, REACH Floss and Toothbrushes Healthcare: BAND-AID brand, JOHNSONS First Aid, Stingose and Purell Gastrointestinal: Mylanta, Imodium and Glycerin Suppositories Eye care: Visine Smoking Cessation: Nicorette

J n J products

Consumer products Prescription products Medical devices & diagnostics

Consumer products
y Products from their Consumer companies stand at the ready

to improve the quality of everyday life. They offer products and information targeting baby care, skin and hair care, oral care, nutritionals, pain relief, topical care and much more. Creating meaningful innovation in health care within the Consumer business franchise relies on a research strategy equally rooted in technology and consumer insights, in keeping with their vision: BRINGING SCIENCE TO THE ART OF HEALTHY LIVING.

Prescription Products
The Pharmaceutical segment of Johnson & Johnson invested $4.6 billion in 2009 on research & development. The majority of that investment was in five therapeutic areas: cardiovascular and metabolic disease, immunology, infectious diseases, neuroscience and oncology.

Medical Devices & Diagnostics

Johnson & Johnson medical devices & diagnostics businesses provide doctors, nurses and hospitals with the technologies they need to restore the joys of life to people who suffer from some of the worlds most pervasive and chronic diseases.

Johnson baby shampoo

Johnsons Baby Shampoo is one of those wonderful products that most will remember fondly from childhood. Johnsons is a name that everyone knows and can trust. Johnsons Baby Shampoo leaves baby's hair smelling clean and fabulous and feeling just as soft as silk. Johnsons Baby Shampoo is packaged in a clear bottle and the shampoo itself is honey colored. It contains a 'no more tears' formula. This product is soap free, hypoallergenic and dermatologist tested. To use simply wet baby's hair with a little warm water and then gently massage with some of the shampoo. Work into a lather and then rinse well. It rinses away very easily. It is very useful because this shampoo has a unique formula, which does not cause any irritation in the eyes of little kids while giving bath or while cleaning their hair with this shampoo. It is made particularly for children, and that is why it does not come with the strong chemicals and very gentle on the hair and the skin of children.

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