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Humanitarian Logistics Movement – Matt Hemy, 19 March 2007
Humanitarian Logistics Movement
Agenda About DPWN & DHL DHL Corporate Sustainability The formation of DHL Disaster Response Teams (DRT) DRT Operations DRT In Action Innovation in Relief Distribution Engaging Stakeholders Humanitarian Logistics Movement Page 3 .
1 in worldwide air freight.5 bn revenue in 2006 MAIL EXPRESS LOGISTICS FINANCE Leading retail bank in Germany 12 million customers Postbank IPO in 2004 generated €1. 1 in worldwide cross border express business No.000 employees and € 60. ocean freight.6bn 71 million mail items per day Quality leadership in Europe Global Mail: international mail solutions No. and contract logistics business Humanitarian Logistics Movement Page 4 .Deutsche Post World Net Over 500.
000 employees More than 400 aircraft * 76.DHL Global 285.500 facilities across the globe. 35 mn sqm warehouse space Over 1.5 billion shipments per year € 26 bn in revenue (2005. Exel) 120. excl.000 destinations worldwide * Operating for and on behalf of DHL Humanitarian Logistics Movement Page 5 .000 vehicles 6.
taking into account the social and environmental needs of our employees.DHL is a responsible Corporate Citizen Mission Statement DHL is a responsible corporate citizen in all countries in which we operate.To accept social responsibilities Humanitarian Logistics Movement Page 6 . local communities and the public Corporate Values No 7 .
Formation of DHL Disaster Response Teams In 2003. DHL experts saw how a flood of relief goods could shut down an airport Earthquake relief. December 2003 Airport apron and taxiways blocked with cargo. Iran. Humanitarian Logistics Movement Page 7 . trucks and aircraft. Bam Airport. Unsafe airport operation.
Formation of DHL Disaster Response Teams DHL has expertise in handling air cargo and managing airport operations DHL has core competences in: . Humanitarian Logistics Movement Page 8 .Flight operations.Cargo handling. . DHL can use its experience.Distribution.Warehousing.Airport operations. . network and employees‟ talents to support humanitarian missions and reduce bottlenecks at airports receiving huge quantities of relief goods in the aftermath of major natural disasters. . .
DRT Mission DRT provides expert logistical support and advice to ensure an uninterrupted and effective supply chain at the disaster site airport for incoming shipments and relief goods. Humanitarian Logistics Movement Page 9 .
Sorting and stacking of goods.DRT Functions DRT provides core expertise at the airport DHL Disaster Response Team . Handling with or without fork-lifts.Core Expertise - Unloading aircraft Handling Warehousing Loading Onward transportation x Goods are taken off aircraft pallets. Inventory management. Supplies transferred to wooden pallets. Assistance with customs processes. x Humanitarian Logistics Movement Page 10 . Loading of aid on to trucks or helicopters.
Corporate Disaster Response in Action Relief in Action Humanitarian Logistics Movement Page 11 .
DHL DRT operated at Colombo Airport Humanitarian Logistics Movement Page 12 .000 tonnes of relief supplies handled from 160 charter aircraft in 3 weeks with 35 volunteers.2004 – Indian Ocean Tsunami (Sri Lanka) 7.
2005 – South Asia Earthquake (Pakistan) 9.000 tonnes of relief supplies handled from 230 charter aircraft in 3 weeks by 30 DRT volunteers. Islamabad DHL DRT operated at Chaklala Air ForceLogistics Movement Page 13 . Humanitarian Base.
DHL DRT operated at Adisoemarmoe Airport Movement Humanitarian Logistics Page 14 .2006 – Yogyakarta Earthquake (Indonesia) 200 tonnes of relief supplies handled from 8 charter aircraft in 1 week by 14 DRT volunteers.
Humanitarian Logistics Movement Page 15 . Typhoon „Durian‟.2006 – Typhoon Durian (Philippines) The DRT provided logistics management advise to the various government disaster management agencies after the November 2006.
Shijiazhuang.2006 – INSARAG (China) DRT participated in the Asian Pacific Regional Earthquake Exercise August 4 – 8 August 2006. China Humanitarian Logistics Movement Page 16 .
Innovation in Relief Distribution Innovation – „Speedball‟ Humanitarian Logistics Movement Page 17 .
Innovation in Relief Logistics Distribution South Asia Earthquake .2005 Humanitarian Logistics Movement Page 18 .
Does not break when dropped from 35 meters. Solution: – – – – DHL „Speedball‟ New use for DHL polypropylene shipping bags. DHL „Speedballs ‟ dropped from helicopter Humanitarian Logistics Movement Page 19 . Unsorted relief supplies arrive 2. Damaged goods. DHL „Speedballs ‟ loaded on helicopter 5. Easy to handle.) 1. Relief supplies are sorted and stored 3.Innovation in Relief Distribution Problem: – – Delivering aid to remote and inaccessible areas Cardboard boxes broke when dropped from helicopters. A ‘survival package’ (contains supplies for 7 people for 10 days. DHL shipping bag filled with supplies 4.
Innovation in Relief Distribution Humanitarian Logistics Movement Page 20 .
Innovation through Collaboration Engaging Stakeholders Humanitarian Logistics Movement Page 21 .
with the first of these in AP In the event of a major natural disaster. but also on disaster preparedness and disaster response Expand DHL’s involvement in disaster response by setting up its own global network of three Disaster Response teams. teams comprising specially trained DHL employees (DRT) will help manage crucial logistics operations in airports close to the affected area ‘We are proud to support the UN in this important mission with our core competence in logistics and we will deliver help to wherever in the world it is needed.UN Partnership – We deliver help Memorandum of Agreement signed in December 2005 with the United Nations Development Program and the United National Office for the Coordination of Humanitarian Affairs Integrated approach doesn’t just focus on relief. Managing Director. the UNDP and the UN OCHA. DPWN. during the signing of the Memorandum of Understanding between DPWN. Humanitarian Logistics Movement Page 22 .’ Monika Wulf-Mathies. Corporate Public Policy and Sustainability.
Establishing the contact network. meets with the President of the Philippines over DHL support to Disaster Relief – Typhoon “Durian” National Disaster Management Agency (India) Department of Social Affairs. Clear outline on capability and what service is donated. Establish ground rules prior to disaster occurring. Government of Indonesia Humanitarian Logistics Movement Page 23 .Engaging Stakeholders Collaboration with Governments & the Military is crucial to the success of any disaster relief operation. CEO DHL Express Asia Pacific.
This MOU recognizes the support that companies like DHL can provide during a National Disaster.PRC Government & DHL On the 29th of November 2006.MOU . DHL signed a historic MOU with the Ministry of Civil Affairs. Department of Social Relief. The first of its kind in China between the Government and a Corporate entity. Ministry of Civil Affairs (PRC) Humanitarian Logistics Movement Page 24 .
– Edward Lim. Safety & Security Manager.A truly rewarding experience The experience was overwhelming. DHL Express Singapore Hub & DRT Volunteer Humanitarian Logistics Movement Page 25 . I felt that managing and reorganizing the relief supplies to be sent out to the affected sites was something that I personally contributed to. Being part of the relief mission was both enriching and fulfilling.
Pass on your expertise.Asia Pacific Disaster Response Team Summation: . . . .Agreed protocol (MOU) to participate.com Humanitarian Logistics Movement Page 26 .hemy@dhl. . Matt Hemy Regional Crisis Manager – Operations DHL Express Asia Pacific +65 6216 6825 matt. .Provide a capability that adds value.The National Government is the Controlling Authority.Foster close relationships with your stakeholders.Work very closely with the Military.
Humanitarian Logistics Movement Page 27 .
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