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Understand the existing MIS internationally Interpret the strength and weaknesses of the systems Conceptualize Theory versus Practicality
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What is Information System? Can we manage without information system? Why is it necessary to have an MIS? What can be possible methods? Examples
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Headquarters

Internet
Centre 1 Centre 3

Centre 2
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The HMIS has been defined

as a system that provides an appropriate information support to each decision making level of the health care delivery system.
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Communication for better management Effective Communication Flows of Communication Communication Networks Characteristics of information Quantity of information Quality of Information

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COMMUNICATION
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Information is data which has been

organized Communication is transmission of information (conveying meanings to others), added with feelings and other human elements
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Communicate = Make known, Announce,

Break the news, Advise, Transmit, Bestow

When managers communicate one or

combination of the following occurs:

information transmission motivation control emotive expression

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Desire of communicator (values and expectations) Understanding of how others learn Receivers clarity about purpose Manner according to content, importance, and complexity of intended message trust of receiver on sender (ascribed and achieved credibility) time frame (availability and allocation)

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For Instance.

Encode

Decode

Sender
Barriers

Message Feedback
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Receiver
Barriers
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Downwards (info, verbal orders, instructions) upward flow (reports, complaints,

proposals)

Horizontal and Diagonal (interdependence)

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Chain (follows authority relationships) Y-shaped (2 to 1 reporting)

Wheel pattern (4 to 1 reporting)

Circle pattern (1 to 2 reporting)
All-channel (wheel with all to report to each Other)
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Information is data which has been organized Information is the content of communication Information tends to be formal, abstract and impersonal, when feelings and other human elements are added to transmission of information , it is called as communication

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Reach relevant persons at right time Reduce uncertainty for making decisions

Assist relevant persons to act on

it
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Neither too much nor too little Information generation implies costs (time money and energy) Paradoxically less information lead to higher quality costs Desired quantity of information is a balance with tradeoffs (difficult but inevitable)

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Exact, Authenticated, well-timed Should comply Oriented in time , place and person Reliable and Validate-able Meets the international standards

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Information without meaning for receiver is nothing but noise, energy and time (wasted)

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Action Vs Non-action Recurring Vs Non-recurring

Documentary Vs Nondocumentary

Formal Vs Informal
Historical Vs Future projections
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What info should flow?

To whom it should flow?

When or at what frequency? How and through what channel? Who will do what? How it will be put together and summarized? How and when it will reported and to whom?
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Ministry of Health. National Programme for PHC and FP

Expanded Programme of Immunisation.

Malaria Control Programme. National Tuberculosis Control Programme. AIDS Prevention and Control Programme.

Acute Respiratory Infections Control Programme

Ministry of Population Welfare.

Local Bodies (Municipal Corporations) Census and SurveysAcademy of Management London
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Relationships and Flow of Information in the Different MIS

Federal Director General Health
National Programme Managers, EPI, Malaria, AIDS Provincial DG Health Services Provincial Programme Managers, EPI, Malaria, AIDS Divisional Director Health Services

National Programme Managers, NP-PHC/FP

Provincial Programme Managers, NP-PHC/FP

District Health Offices

District Programme Implementation Unit (NP-PHC/FP)

First Level Care Facility

Vaccinator/ CDC

Malaria / TB, ARI, etc.

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LHW
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 Data is often delayed and is not analysed promptly Weak Vital Event Registration System Multiple information systems organized through public health programs work independently Dis-integrated Hospital-based information Missing information about private sector Quality of information generated not reliable Non-utilization of information at micro and macro levels MIS component missing from regular training and education programmes. The current information systems is becoming difficult to sustain given the available level of financial and human resources. London Academy of Management
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Challenges
Consolidation
(of what is already achieved) Improve Data Quality Promote Information Use
User-friendly computerization

Initiate Modifications
(Focus on client orientation, effectiveness and efficiency)

Electronic info. sharing

Incorporate new technology (GIS)

Further System Expansion

Integrate of Multiple MIS

Hospitals Private Care

Other Department Facilities

Integrate of MIS with Devolution Plans

Research & Development
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Please Go on to your Class Exercise after a Ten Minutes Teasing and Relaxing

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