Mobilizing Your Enterprise

Anytime, Anywhere, Any Device Secure Access

Mobilizing and Transform Your Business with SAP and Sybase Mobility Solutions

Mobility 1.0

Mobility 2.0

Extend the enterprise

Transform the enterprise

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Mobility 2.0: Transform Your Enterprise

Execs Line of Business Managers Task and Business Users

Consumers and Ecosystem

Mobile E-Commerce

Mobile Marketing

Self-Service

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SAP and Sybases Vision of the Unwired Enterprise

Business Information
Any SaaS Service Any Device Any Application
Customer

Information Mobility

Any Server Platform

Unwired Platform

Partner

Any Person
Employee

Any Data

Always Available

Integration

Collaboration

Manage

Analyze

Mobilize

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Mobilizing the Enterprise Is Complex

Multiple Platforms Multiple Systems

Unmanageable Complexity!

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Bringing Order to Chaos with Sybase Unwired Platform Create Connect

Example

Eclipse

Consume

SAP Applications

Databases

Sybase Unwired Platform

SAP and Partner Applications

J2EE Connector Architecture Web Services

Example

Software Applications
Example

Custom Applications

Control

Files

Management Console

Afaria

Control

2010 SAP AG. All rights reserved. / Page 6

SAP / Sybase Co-Innovation Architecture

Sybase Unwired Platform

NetWeaver Mobile 7.1 SAP Mobile Gateway Sybase DOE Connector
(Runtime) PUSH

CRM 2007

PUSH

Sybase SAP
ESDMA Compiler
(Design Time)

Sybase Device Stack

Engineered by SAP specifically for mobile access by partners

Engineered by Sybase with knowhow share from SAP as the complementary connector technology to deliver SAP business data and process to mobile devices

2010 SAP AG. All rights reserved. / Page 7

Connect to Data

Eclipse
SAP Applications Exam ple

Databases

Sybase Unwired Platform

J2EE Connector Architecture

Web Services

SAP and Partner Applications

Exam ple

Model Data Graphically

Afaria

Software Applications

Custom Applications

Control

Exam ple

Files

Management Console

Create various types of backend connections with ease:

Applications (SAP, Oracle, Microsoft, etc) Databases (Sybase, DB2, Oracle, MS SQL, etc.) JDBC REST Web Services Web Services

Unstructured Data

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Create Applications

Eclipse
SAP Applications Exam ple

Databases

Sybase Unwired Platform

J2EE Connector Architecture

Web Services

SAP and Partner Applications

Exam ple

Software Applications

Custom Applications

Control

Exam ple

Files

Develop and Deploy Entire Mobile Application within Eclipse Plug-in

Afaria

Management Console

Extend Workflow Processes without writing a single line of code

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Consume from Devices

Eclipse
SAP Applications Exam ple

Databases

Sybase Unwired Platform

J2EE Connector Architecture

Web Services

SAP and Partner Applications

Exam ple

Software Applications

Custom Applications

Control

Exam ple

Files

Connect various device types using the Sybase Unwired Platform secure, efficient, reliable transport
Afaria

Management Console

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Control and Manage Devices

Deploy and Manage device settings and applications
Eclipse
SAP Applications Exam ple Databases

Sybase Unwired Platform

J2EE Connector Architecture

Web Services

SAP and Partner Applications

Exam ple

Software Applications

Custom Applications

Control

Exam ple

Data at rest protection

Afaria

Files

Management Console

Centralized control of the entire system from a single Control Center Web console

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Native Application Development

Data Source Integration

Connect

Device-Specific Development

Generate code

Sybase Unwired Platform Server

MBO MBO API API

Deploy MBO

Sybase Unwired Platform Tooling

Generate default GUI

Device Device GUI GUI

Customize

Sybase Unwired Platform enables developers to create mobile applications with device-specific user experiences either through code generation or using the native device SDK

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Development Paradigm

Sybase Unwired Platform Development Task Flow

Develop Mobile Business Objects Develop Mobile Business Objects to Unwired Server Generate and Customize Device Application Native Code Test on Emulator and/or Device

Generate Device Object Code

Develop Device Application

Sybase Unwired Platform Development Task Flow

Unwired WorkSpace Mobile BusinessObject Development Tool (Eclipse) Unwired WorkSpace Device Application Designer Tool (Eclipse) Windows Mobile BlackBerry

Native Device Application Development Tools BlackBerry Java Windows Java SE and C# iPhone Object C Windows Mobile C# BlackBerry- JDE, Eclipse, JDE Plugin Windows Eclipse, Visual Studio Windows Mobile Visual Studio iPhone -Xcode

Unwired WorkSpace Workflow Development Tool (Eclipse) iPhone Windows Mobile Symbian

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SAP & Sybase Unwired Platform Benefits

Mobile application development, deployment and management for major device types

Future proof investment that reduces complexity

Offers always-on messaging model resulting in faster response time

Seamless integration to a variety of back-end data sources, including SAP, with online and offline access to data

Business workflow mobilization without the need for development expertise

Integrated mobile device management and application provisioning

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SAP The Cost Of Unwired Platform Benefits Lower & SybaseMobile Solutions

Leverage existing developer expertise

Simplify application development

Speed deployment to multiple device types

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Mobile Applications on Sybase Unwired Platform

Applications from SAP and Partners Expanding over Time

Sybase Mobile Sales

Sybase Mobile Workflow

Partner Applications

SAP Business Suite

Custom Applications 4
Third Party Apps

Sybase Unwired Platform

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Sybase Mobile Sales for SAP CRM

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Sybase Mobile Sales for SAP CRM

MOBILIZE CRM 2007, 7.0+

Business Partner (Account & Contact) Management Activity Management Lead Management Opportunity Management with line items

Sales Orders with line items

Native App Integration (phone, calendar, contacts, maps) Reports (top opportunities, opportunities at risk, sales pipeline) Customization and Enhancements

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Sybase Mobile Workflow for SAP Business Suite

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Mobilizing Simple Business Processes

Enable developers to create mobile workflows without writing any code
Connect

Sybase Unwired Platform Server

Deploy MBO

Deploy workflow

Sybase Unwired Platform Tooling

Mobile Device Application

Speeds decision-making and responsiveness on alerts, notifications and approvals Maximize user and manager productivity Improves daily operational activities and accuracy Increases ROI on wireless email and SAP Business Suite solutions

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Workflow Development

Extend

Workflow processes to iPhone, Windows Mobile, or Nokia devices without any code development packaging and deployment can be completed using Eclipse for mobilizing simple business processes that can be processed or initiated in less than two screens

Workflow

Perfect

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SAP Partner Mobile Applications: All Choices Supported

Partner Applications

Partner Applications

Partner Applications

Sybase Unwired Platform

Third Party Middleware

Information Access Gateway

SAP Business Suite

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Vision for Instant Value Applications

Employee Lookup Travel Capture ERP Lookup

Consumer Mobile Apps: Simple UI, Single Purpose, Instant Value

SAP Vision
Instant Value Applications for Enterprise Mobility

Value Proposition
Instant Development Instant Value Instant ROI

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DEMO

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Mobile Device Management:

Manage Mobility with Full Confidence

Sybase Afaria Manage Mobility with Complete Confidence

Powerful

Flexible

Secure

Highly customizable Remote distribution Process automation Proactive management

Hosted or on-premise Wide variety of devices Any network Any size deployment

Industry-leading security Trusted compliance

Full Lifecycle Device Management-Provisioning, Production, Decommission

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Afaria Mobile Systems Management and Security

Remote Assistance
Automatically Handhelds

Security and Compliance

Visibility to Assets and Their Usage

enforce corporate configuration policies and assure protection Offline processing Power-on password Checkpoint restart compliance to IT policies Data on device encryption for your remote/mobile Compression Push email Interoperability workers File Limited Helpdesk differencing Lost or Stolen Device LockdownBusiness and Content Limited Bandwidth Remote Control for easy Intelligent file updates Password Recovery Resources access to assist in real Easy-to-use graphical Remote App/OS thats designed Segmented file delivery time scripting tool WIN32 Management administrators, but Dynamic Bandwidth for system Reduce Visibilitysupport Asset calls into Throttling for programmers. powerful Full disk encryption for laptops Seamlessly distribute, Opportunistic connections Collects a variety of hardware Allows administrators to and desktops install, repair and update and software information fromFlexible packet/window size create Two layers of data protection softwarecustom task and remote devices workflow automation with a Policy enforcement Pre-boot authentication Create and deploy custom point-and-click scripting Fixes & Refreshes Detect device changes, or ad hoc fixes Full disk encryption Automatically enforce interface Troubleshoot issues in the Field corporate configuration Remote Patching Multiple User Support Track installed licenses versus Maintain desired state and security policies Maintain status Removable Storage Media Supportsystem virus applications Corporate license purchase data Assure compliance to IT and definitions Integrate with back-end Policies & License counts policies System for your applications License expiration dates Standards remote/mobile workers Content publish and OTA End to End transport Track application usage subscription encryption Automating Business End user authentication

Optimized for the Q? Mobile World

Tasks & Content Mgmt

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Managing and Securing the Device Lifecycle

Manage
Assign

membership/policies devices

Manage
Track

Configure OTA

asset software configuration files

client delivery deployment

Update/repair

Application

Maintain/modify

Secure
Establish Initialize Install Install

Distribute/update Software

license tracking activities

policies

Schedule/automate Device

power-on password

remote control

and encrypt data

and configure AV, firewall, controls

Secure
Back-up Apply

data

patch/security updates security policies violations/threats

Enforce

Secure
Disable Remote Access Data

Manage
lost/stolen device kill/lock

Monitor/track security Compliance

activity logging

Reprovision/reimage device Replacement device-same user Repurposed device Redeploy software assets

violation lock

fading

Disable

device, network, application access

Restore data (after device kill)

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Support for All Types of Mobile Devices Future Proof

Windows 32 iPhone iPad Android BlackBerry Symbian Palm Windows Mobile

Multi-Device Support

Afaria

Sybase takes the guesswork out of planning for the future by supporting the wide range of mobile operating systems available today, and staying ahead of the curve on the devices of tomorrow.

2010 SAP AG. All rights reserved. / Page 29

Afaria Key Features for iOS 4

Enables the secure provisioning and management of iPhone deployments in the enterprise Advanced Configuration Management

Asset Information Collection

Corporate Compliance

Enterprise App Deployment

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Afaria Apple Mobile Device Management Protocol

New MDM protocol native in iOS 4 provides enterprise-grade device management
OS

handles all MDM requests and actions in the background using a single connection end user experience as device is managed without user interaction after initial provisioning installed are confirmed back to the server providing compliance assurance

Maintains Policies Uses

the Apple Push Notification Service (APNS) to deliver management to the device

iOS MDM Capabilities

Install/remove Query Detect

device configuration policies without user interaction

comprehensive software and hardware inventory and asset tracking information jail broken status erase, lock and clear passcode

Remote

MDM relationship is terminated, managed applications are disabled, configuration data is removed from the device and managed Exchange account information and data is removed. Once a MDM relationship is established only that entity can manage the device using MDM protocol

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Afaria iOS4 Configuration Settings

Passcode Settings

WIFI Settings

Restrictions

Exchange

Require Passcode

Allow Simple Value Require Alphanumeric Value Minimum Passcode Length Minimum Complex Characters Maximum Number of Failed Attempts device is wiped Maximum Passcode Age in Days Passcode Lock in minutes

Service Set Identifier - SSID of the wireless network

Hidden Network Security Type

Password

Accepted EAP Types EAP-FAST Protected Access

Authentication Settings

Identity Certificate Certificates for validating the authentication server for the WiFi connection. Trusted authentication servers Allow Trust Exceptions

Grace Period for device lock

Passcode History

SSID Hidden Network Encryption Type

Allow Explicit Content Allow Use of Safari Allow Use of YouTube Allow Use of iTunes Allow Installing Apps Allow Use of Camera Allow Screen Capture Allow Voice Dialing Force Encrypted Backups Allow Multiplayer Games Set Safari Security Preferences Force Fraud Warning Allow Java Script Allow Pop Ups Accept Cookies Allow inApp Purchaces Content Rating Disable Push while Roaming

Account Name

Exchange Active Sync Host User Email Address Use SSL Domain Password

Credential Name Number of Past Days to Sync User is prompted for values not set

VPN Settings

Email

LDAP/CalDAV/ Calendars/Web Clip

Advanced

Connection Name Connection Type Server IP or Name Account Authentication Type Shared Secret Entry Send All Traffic Through VPN Setting Proxy VPNs Supported L2TP/IP PPTP Cisco IPSec

Account Description

Account Type IMAP or POP Path Prefix Account Name Email Address Mail Server and Port Username Use Password Authentication Use SSL Incoming Username Outgoing Username

LDAP Connection Settings CalDAV Connection Settings Calendar Connection Settings Web Clip Settings Certificate Payload SCEP Payload CardDAV

APN

AP Username AP Password Proxy Server and Port

Available with Afaria today

New Configuration for iOS 4

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Afaria Advanced Configuration Management

Removable Policies Configuration profiles can be installed and removed by the IT administrator

Remote Lock, Erase and Reset

Native commands from the console

No User Interaction

Deliver and remove device policies behind the scenes

Termination causes removal of managed applications MDM Relationship Configuration data and Managed Exchange account information and data

Multiple Platforms One Console

iOS, Android, Windows Mobile, Symbian, Palm, and Windows

2010 SAP AG. All rights reserved. / Page 33

Afaria

Achieve Positive ROI Today

Cox Communications saves approximately $500,000 per year by reducing downtime and IT man hours required to manage remote devices BNSF Railway Company saves $7,500 per day on data entry labor costs with a mobile work order management system

Delta Air Lines is saving each of their field engineers 30-60 minutes each day with a mobility solution powered by Sybase iAnywhere Pepsi Bottling Group saves $7 million per year using wireless field service application

Otis Elevator enjoys a more than 200% ROI, a decrease in nonproductive travel time and an improvement in field efficiency
Tennant improves field service technician productivity, increases first time fixed rate, and reduces billing cycles from 10-12 days to 1-2 days

2010 SAP AG. All rights reserved. / Page 34

SAP and Sybase Together: # 1 in Mobile Enterprise Platform

Industry Analysts
Sybase Unwired Platform:
Positioned in the Leaders Quadrant for the 2008 Mobile Enterprise Application Platforms Magic Quadrant

Industry Awards
Sybase Unwired Platform:
2009 Award for Mobile Enterprise Platforms

Afaria: Leader in mobile

device management for the 8th year; Leader in mobile middleware for the 7th year

Afaria: 2009 Global Product

Excellence award for Wireless/Mobile Security Solution Customer Trust

Afaria: Top ranked in

Forrester Wave Mobile Device Management Solutions report

Afaria: Four 2008 Mobile Star

Awards from MobileVillage

2010 SAP AG. All rights reserved. / Page 35

Thank You