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Gholipour A. 2007. Organizational Behavior. University of Tehran.
Organization as a Social Phenomenon Theoretical Macro Level of Analysis Type of Analysis Applied (Practical) Organizational Sociology (OS) Strategic Management Meso Organization Theory (OT) Decrease in Productivity Organizational Behavior (OB) Change Management Human Resource Management Micro Gholipour A. . Organizational Behavior. University of Tehran. 2007.
understand.Management Skills Conceptual Skills The mental ability to analyze and diagnose complex situations. Human skills The ability to work with. University of Tehran. both individually and in groups. . Organizational Behavior. Technical skills The ability to apply specialized knowledge or expertise. and motivate other people. 2007. Gholipour A.
. 2007. Organizational Behavior. University of Tehran.Goals of Organizational Behavior Prediction Explanation Control Gholipour A.
Psychology Sociology The Study of Organizational Behavior Anthropology Political Science Gholipour A. Social Psychology . Organizational Behavior. University of Tehran. 2007.
University of Tehran.Globalization Changing Workforce Information Technology Main Trends in OB Empowering the Workforce Values and Ethics Gholipour A. . Organizational Behavior. 2007.
. mergers. 2007. change. Organizational Behavior.Trend 1: Globalization Global companies: – Extend their activities to other parts of the world – Actively participate in other markets – Compete against firms in other countries Implications of globalization: – New organizational structures – Different forms of communication – More competition. stress – Need more sensitivity to cultural differences Gholipour A. University of Tehran. downsizing.
Gen-Y. and babyboomers Diversity has advantages. University of Tehran. – empowerment Organizational Behavior. but firms need to adjust through: – cultural awareness – family-friendly Gholipour A. . 2007.Trend 2: Changing Workforce Primary and secondary diversity More women in workforce and professions Different needs of Gen-X.
time. University of Tehran. usually with a computer connection to the office Virtual teams – operate across space.Trend 2: Changing Workforce Employment Relationship – employees perform many tasks. and organizational boundaries. Organizational Behavior. . 2007. mainly communicate through electronic technologies Gholipour A. not a specific job Contingent work – no explicit or implicit contract for long-term employment Telecommuting – working from home.
2007.Trend 3: Empowering the Workforce Managers Are Giving up Controls Workforce Are Accepting Responsibility Managers Are Delegating power Gholipour A. Organizational Behavior. University of Tehran. .
2007. Organizational Behavior.alliance of several organizations Gholipour A. .Trend 4: Information Technology Affects how employees interact – Virtual teams – Telecommuting Affects how organizations are configured – Network structures -. University of Tehran.
organizational.Trend 5: Values and Ethics Values – Stable. professional Importance of values a.More emphasis on ethical business conduct Ethics – Moral principles/values -.Values replacing command-and-control c. 2007. long-lasting beliefs about what is important – personal.more awareness of different values b. cultural. University of Tehran. .Globalization -. Organizational Behavior.determines whether actions are right/wrong and outcomes are good/bad Gholipour A.
Organizational Behavior. . 7.Dependent Variable in Organizational Behavior 1. Organizational Citizenship Behavior. Organizational Commitment. Job Satisfaction. 6. Gholipour A. 2. University of Tehran. Organizational Identity 5. Organizational Involvement. 4. 3. Productivity. 2007. Absenteeism and Turnover.
Independent Variable and Levels of Analysis in Organizational Behavior Individual Level Collective Level Gholipour A. . Organizational Behavior. 2007. University of Tehran.
manipulator. results Monocultural. privileged Facilitator. effort. . generalist with multiple specialties Compensation Time.Evolution of the 21st-Century Manager Past Managers Future Managers Primary Role Learning & Knowledge Order giver. team member. multilingual Gholipour A. sponsor. narrow specialist Continuous life-long learning. monolingual Multicultural. teacher. controller coach Periodic learning. elite. 2007. advocate. rank Criteria Cultural Orientation Skills. Organizational Behavior. University of Tehran.
University of Tehran. 2007. .Evolution of the 21st-Century Manager Past Managers Future Managers Primary Formal Authority Source of Influence View of People Potential problem Knowledge (technical interpersonal) Primary resource rimary Communication Pattern Vertical Limited input for individual decisions Multidirectional Decision Making Style Broad-based input for joint decisions Gholipour A. Organizational Behavior.
Organizational Behavior. 2007.Evolution of the 21st-Century Manager Past Managers Future Managers hical Afterthought onsiderations Competitive (win-lose) Forethought ture of Interpersonal Relationships Cooperative (win-win) imary Communication Pattern Approach Hoard and restrict access Share and broaden access to Change Resist Facilitate Gholipour A. University of Tehran. .
Abuse of part-timers (no benefits. and stress – Does relentless speed equal burnout? Change and resistance to change – Stop the World. Information overload. Empowerment and participative decision making Knowledge management – E-training. Privacy issues Gholipour A. conflict. Telecommuting promised and drawbacks Goal setting and feedback – Web-based goal-setting/evaluation. Networking skills E-communication – Email use/abuse. Lack of trust and loyalty in “faceless” organizations? Job design – “Sticky” work settings. 2007. Repetitive motion injuries. Virtual teams. E-learning. Organizational Behavior. Unrealistic expectations? Decision making – Less time to make more decisions. . E-Management – Fast paced. distance learning Speed. University of Tehran. I want to get off! Constant change equals conflict Ethics – Net slaves (low pay with unrealistic promises of riches).E-business Implications for OB E-business involves using the Internet to facilitate every aspect of running a business. no job security). Electronic monitoring. Risk of over control? Organizational structure – Virtual teams and organizations.