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Corporate Presentation

The Leading Greater China ICT Service Provider

Background
Founded in 1999 by former senior management of PSINet HK Operating in Hong Kong (HQ), Mainland China, Taiwan, Singapore and Vietnam 400+ staff in 12 offices (plus 1,600+ staff in Contact Centres) 7 IDCs (HK, BJ, SH, TP) & 6 Contact Centres (BJ, SH, GZ) 37 cities with Network POPs in Asia with services covering 700 cities Serving over 6,800 MPLS VPN clients sites and hosting over 5,200 clients servers Over 2,500 enterprise clients across regions The only foreign JV in PRC has nationwide/cross-province IP VPN / IP Call Centre / IDC licenses

International Certifications
2010 VMware Partner: Professional Service Provider 2010 Dell PartnerDirect ISO 27001 since 2011 ISO 20000 since 2007 ISO 9001 since 2007 ~100% engineers with CCNA/CCDA/CCNP/CCIP/MCSE certifications 20%+ project managers with PMP/CPMP certifications Cisco EUC Specialized Partner since 2006 Cisco Premier Partner since 2006 Hong Kong SuperBrands 2005 Microsoft Certified Partner since 2002 Cisco Powered Network since 2000 Polycom Solution Partner since 2006 Nationwide IP VPN / IP Call Centre / IDC licenses in PRC

Awards
Frost & Sullivan 2010 MPLS VPN Market Leadership of the Year Frost & Sullivan 2010 Contact Centre Outsourcing Market Leadership of the Year CAPITAL Outstanding Green Excellence Awards 2010 2010 The Best Contact Centre Outsourcing Service Provider (China) 2010 Top100 Service Outsourcing Provider in China (Growth Enterprise) 2009-10 Top50 Service Outsourcing Provider in China 2009-10 The Best MPLS VPN Service Provider 2009 Outsourced Contact Centre of the Year (Inbound) 2009 Southern China Contact Centre of the Year (over 100 Seats) 2009 Off-shore Contact Centre of the Year 2009 China Best Outsourcing Contact Centre of the Year Cisco FY2009 Q2 Best Contributor Award of UC 2008 2009 China Best Outsourcing Service Provider

Our Vision: FAST


Combine Forward-thinking ICT strategies with worldclass Technologies and Agile services to help customers and partners Synergize for business success.
Agility

Forward -thinking

FAST

Synergy

Technology

DYXnet Business Empowerment Network

37 Point-of-Presences covers more than 700 cities in Asia Committed Service Level Agreement (SLA) quality Around-the-clock network monitoring, management and reporting Operate with Industrys best-practices ISO 27001, ISO 20000 and ISO 9001

Network & Operation

World-class ICT Services

Industry Solutions
Retail
ONE VPN Retail - Network connectivity for shops Co-location High availability for Retail Application Contact Centre Outsourcing Agent, CRM or Hotline Outsourcing IP Telephony IP PBX for self-built hotline support internally ONE VC multi-site HD VC accessibility with shops

Logistic
ONE VPN Enterprise / Corporate Plus / Corporate - Network connectivity for main office and branches ONE VPN Retail Network connectivity for outpost and satellite offices Contact Centre Outsourcing Agent, CRM or Hotline Outsourcing IP Telephony IP PBX for self-built hotline support internally ONE VC Reduce the cost of overseas communications and business travel with multi-site HD video-conferencing

Industry Solutions
Manufacturing
ONE VPN Enterprise / Corporate Plus / Corporate Network connectivity for main office, branches and factories Internet Plus Premium Internet access for PRC factories ONE VC Reduce the cost of factory and office managers communications and business travel with multi-site HD videoconferencing

Financial Services
ONE VPN Retail Network connectivity for shops Co-location High availability for web content and application Content Distribution Customers experience enhancement Content Distribution Plus VIP customers experience enhancement ONE VC Boost productivity and decision-making by hosting internal meetings between branch offices via HD video-conferencing

Industry Solutions
Web Hosting Providers
Co-location Facility management and business enablement

Online Game Providers


Co-location Facility management and business enablement Clean Bandwidth Business protection and continuity from network attack Contact Centre Outsourcing Agent, CRM or hotline outsourcing ONE VC Strengthen your collaboration with regional distributors, business partners and suppliers using a low-cost HD video-conferencing system

International Business Partnership


VMware Partner: Professional Service Provider Dell PartnerDirect Cisco Premier Partner Cisco Express Unified Communications (EUC) Specialized Partner Microsoft Certified Partner Polycom Solution Partner Other Local Solutions Partners

Our Competitive Advantages


The leading Greater China ICT Service Provider with over 11 years experience Professional and seasoned service team Solid experience in PRC with local expertise and strong Telco relationship Comprehensive and flexible solutions Competitive and flexible pricing scheme Flexible billing options

Our Clients by industry


Manufacturing

Logistics

Retail

Our Clients by industry


Financial Services

Media / Hotels

Others

Our Clients - Carriers

Our Carrier Partners Clients

Thank You!