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PRESENTED BY : TRIPTA NARWARA MBA(IIP) II 1001 0123

INDUSTRY
TELECOMMUNICATION SECTOR
The Indian Telecommunications network with 621 million

connections (as on March 2010) is the third Largest in the world. The Telecom Regulatory Authority of India (TRAI) was, thus, established with effect from 20th February 1997 by an Act of Parliament, called the Telecom Regulatory Authority of India . The main objectives of TRAI is to provide a fair and transparent policy environment. The most important milestone and instrument of telecom reforms in India is the New Telecom Policy 1999 (NTP 99). More than 8 per cent of the approved FDI in the country is related to the telecom sector.

ORGANIZATION
Knowlarity was conceptualized in July 2007 by Ambarish

Gupta and Pallav Pandey , for the development of large scale telephony call processing platform. The company has cluster setups in Delhi, Noida, Lucknow, Mumbai and Muzaffarpur. Knowlarity is proud to be the first in India to deploy a cloud based telephony platform called "Knowlus". The end to end platform has been developed inhouse. Products: - SUPERFAX - SUPERDIALLER - ERCC - IVR - SUPERCALLER

Services

- GOVERNMENT NREGA MIDDAY MEAL POLICE HELPLINE RSBY HELPLINE POLITICAL CAMPAIGNING - ENTERPRISE SALES FORCE PLUGIN PHONE PAYMENT IVR FACEBOOK VOICELET KNOWLUS API

PRODUCT HANDLED:
SUPERFAX
Fax Anywhere & Anytime: Send or receive faxes

anywhere in the world via email. Always On and Never Busy 100% Private & Confidential: Your own private fax number, No need to share a fax number with others Instant Notification: Instant SMS Alert on fax arrival Zero Maintenance cost: No telephone line required, No electricity required, Hassle Free Low Cost: Very economical outgoing fax, Saves paper, ink and cartridge expense Green Fax: Paperless, Over internet, No electricity Multiple Retries: Automatic re-try while sending fax Send Bulk Fax: Send Copy of Fax to Multiple People Automatically Secure: High confidential ensured by 128-bit encryption technology

How Superfax works:

LEARNINGS:
Information regarding all the products offered by

Knowlarity Communications . Understanding of customer behavior regarding product superfax. Understanding the flow of product at place at right time. Information regarding faxing need for a person. The live experience during the training Before going in front of the client, we must have the detailed knowledge of services, facilities, company profile, market price and competitors. Brand issue is main concern in the mind of client. Delay in services can lead to loss of client.

THANK YOU