SoftLayer at a glance

Customers Servers under management 2011 revenue 2011 EBITDA Investment in assets Investment in development

24,000 in 140 countries 100,000 ~$335 million ~$130 million $444 million 2.6 million lines of code 250,000 man-hours 690

Employees

Data centers
2011 SoftLayer Technologies. Proprietary and confidential .

13

Customers
Software as a Service Mobile and Communications

Bump

Voxer

Whats App

Instapaper

Yelp

Social Media

Games and Entertainment

Platform as a Service

Marketing and Digital Media

Hosting & Service Providers

Enterprise

Built for Internet Scale

Global, interconnected platform Network performance

Modular, automated infrastructure

Full-featured API

Global footprint

13 data centers 19 pods deployed 16 network points-of-presence

2011 SoftLayer Technologies. Proprietary and confidential .

20 Gb fiber between data centers 100,000 servers under management 22,000,000 domains hosted

High-performance network

2,000 Gb of connectivity Multiple Tier 1 carriers < 40ms latency target Native IPv6 support Network-within-network architecture
2011 SoftLayer Technologies. Proprietary and confidential .

Modular infrastructure

Standard architectural platform Deploy dedicated and virtual servers Blend public and private clouds Connect it all together Integrate multiple storage solutions Add discrete managed services
Monitoring Managed hosting Security Email Network Backup

2011 SoftLayer Technologies. Proprietary and confidential .

Defining Cloud Computing

Marketing term Reference architecture Operations model
Capacity on demand Consumption-based pricing Self-service provisioning Accessible via API

Flexibility

Technological flexibility Provision from a single API Deploy from a common image library Manage from one portal Organize into Virtual Racks Communicate over the same network Business agility Rapid deployment Highly customizable Month-to-month contracts

2011 SoftLayer Technologies. Proprietary and confidential .

Image-based provisioning system

Compatibility between physical, virtual servers Easy clone, upgrade and reload

Enables a true hybrid cloud

infrastructure

Automation

Improve customer control, reduce error, increase visibility SoftLayer API provides control over 200 services Supports SOAP & XML-RPC interfaces Comprehensive documentation, libraries and support
Services include:

Reboots & reloads Ticketing Hardware config Software load DNS Network Storage Security scans Monitoring

2011 SoftLayer Technologies. Proprietary and confidential .

Control

Mobile and Web-based management portals Purchase, provision, deploy & manage infrastructure Access to services, tools, automation & tutorials Secure access via VPN to management network

2011 SoftLayer Technologies. Proprietary and confidential .

Based on OpenStack Swift Rich metadata tagging Search functionality Redundant architecture RESTful API Integrated into portal

2011 SoftLayer Technologies. Proprietary and confidential .