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• Drive Time
Cognitive The Entertainment opinion or belief segment of an attitude

Sub Department


Drive Time


Emotional or feeling segment of an attitude


Behavioral An intention to behave in a certain way toward someone or something

Behavioral Affective Cognitive Evaluation My pay is low Feeling I am angry over how little I’m paid Action I am going to look another job that pays better .

Any incompatibility between two or more attitudes or between behavior and attitudes Seeks stable condition and wants to reduce dissonance .

Organizational commitment .

Positive attitude towards job Training and learning programs Description of the company’s sub contents Performance and Reward .


attitude that describes the psychological attachment of an employee with an organization Affective Employee commits to the organization because he/she "wants to". Continuance Normative Employee remains a member of an organization because he/she "has to". . Employee commits to remains with an organization because of feelings of obligation.Organizational commitment is an.

Job Satisfaction The term job satisfaction describes a positive feeling about your job. resulting from an evaluation of its characteristics. .

Measuring Job Satisfaction  There are two widely used approaches while measuring Job Satisfaction. .  A Summation of Job Facets.  Single Global Rating Method.

Average Job Satisfaction By Facet. 90 80 70 60 50 40 30 20 10 0 Percentage P ro ay m o S up tio er n vi C sio ow n or ke rs O ve ra ll P W or k Its el f .

 Job Satisfaction and Absenteeism.  Job Satisfaction and Workplace Deviance.  Job Satisfaction and Customer Satisfaction. .  Job Satisfaction and OCB.  Job Satisfaction and Turnover.The impact of Satisfied Employees on the Workplace  Job Satisfaction and Job Performance.

The impact of Dissatisfied Employees on the Workplace Active Exit Voice Destructive Constructive Neglect Loyalty Passive .

4 5.6 5.2 Column 1 Column 2 D en m ar k U Sw SA ed Po en la C nd an ad Fr a an c R e us si Ja a pa n . 5.6 4.Average Level Of Job Satisfaction by Country.2 5 4.4 4.8 4.8 5.


Contents .

. or desirable. good.Values Values represent basic convictions thatA specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence. Value is a judgmental element of what is right.

.Importance of Values 1 Values lay the foundation for the understanding of attitudes and motivation because they influence our perceptions. 2 Individuals enter organizations with notions of what is right and wrong with which they interpret behaviors or outcomes 3 Values generally influence attitudes and behavior.

Types of Values Rokeach Value Survey… VALUES Terminal Values Instrumental Values .

Terminal Values Desirable end-states of existence. the goals that a person would like to achieve during his or her lifetime. .