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Attitude

• Drive Time
Cognitive The Entertainment opinion or belief segment of an attitude

Sub Department

Attitude

Drive Time

Affective

Emotional or feeling segment of an attitude

Attitude

Behavioral An intention to behave in a certain way toward someone or something

Behavioral Affective Cognitive Evaluation My pay is low Feeling I am angry over how little I’m paid Action I am going to look another job that pays better .

Any incompatibility between two or more attitudes or between behavior and attitudes Seeks stable condition and wants to reduce dissonance .

Organizational commitment .

Positive attitude towards job Training and learning programs Description of the company’s sub contents Performance and Reward .

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attitude that describes the psychological attachment of an employee with an organization Affective Employee commits to the organization because he/she "wants to". Continuance Normative Employee remains a member of an organization because he/she "has to". . Employee commits to remains with an organization because of feelings of obligation.Organizational commitment is an.

Job Satisfaction The term job satisfaction describes a positive feeling about your job. resulting from an evaluation of its characteristics. .

Measuring Job Satisfaction  There are two widely used approaches while measuring Job Satisfaction. .  A Summation of Job Facets.  Single Global Rating Method.

Average Job Satisfaction By Facet. 90 80 70 60 50 40 30 20 10 0 Percentage P ro ay m o S up tio er n vi C sio ow n or ke rs O ve ra ll P W or k Its el f .

 Job Satisfaction and Absenteeism.  Job Satisfaction and Workplace Deviance.  Job Satisfaction and Customer Satisfaction. .  Job Satisfaction and OCB.  Job Satisfaction and Turnover.The impact of Satisfied Employees on the Workplace  Job Satisfaction and Job Performance.

The impact of Dissatisfied Employees on the Workplace Active Exit Voice Destructive Constructive Neglect Loyalty Passive .

4 5.6 5.2 Column 1 Column 2 D en m ar k U Sw SA ed Po en la C nd an ad Fr a an c R e us si Ja a pa n . 5.6 4.Average Level Of Job Satisfaction by Country.2 5 4.4 4.8 4.8 5.

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Contents .

. or desirable. good.Values Values represent basic convictions thatA specific mode of conduct or end-state of existence is personally or socially preferable to an opposite or converse mode of conduct or end-state of existence. Value is a judgmental element of what is right.

.Importance of Values 1 Values lay the foundation for the understanding of attitudes and motivation because they influence our perceptions. 2 Individuals enter organizations with notions of what is right and wrong with which they interpret behaviors or outcomes 3 Values generally influence attitudes and behavior.

Types of Values Rokeach Value Survey… VALUES Terminal Values Instrumental Values .

Terminal Values Desirable end-states of existence. the goals that a person would like to achieve during his or her lifetime. .