Enterprise Asset Management

Product Management, SAP AG

Contents

Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management
 SAP AG 2003, Asset Life-Cycle Management, Speaker Name 2

Service Management

Service Management Solution Map, Edition 2004

Customer Service Management Enterprise Asset Management

Service Sales & Marketing

Service Planning & Forecasting

Service Parts Management

Service Procurement Management

Service Operations Management

Customer Service Management Analytics
Asset Life-Cycle Analytics

Investment Planning & Design

Procurement & Construction

Maintenance & Operations

Decommission & Disposal

 SAP AG 2003, Asset Life-Cycle Management, Speaker Name 3

S6) SAP Product Available SAP Product Available with Future Releases Future Focus Partner Product Available Partner Product Available with Future Releases Collaborative Business Map Available Sxx. S8) Decommission & Disposal Asset Transfer and Disposal (S12. GIS and SCADA systems (S8. S6. S6. S140) Procurement Process (S25. S25) MRO and Services Procurement (S6. S8) Spend and Supplier Performance Analytics (S13. S13) Asset Life-Cycle Costing (S13) Damage Analytics (S13. S8) Technical Assets Management (S8) Preventive and Predictive Maintenance (S8) Work Clearance Management (S134. S9) Maintenance Budgeting Integrated Asset Accounting (S12. S8) Document Management (S8) Collaborative Disposal Management (S8. P103) Interfacing CAD.Service Management Enterprise Asset Management Investment Planning & Design Business Planning (S12) Investment Management (S12) Collaborative Specification and Design (S8. Vxx. Asset Life-Cycle Management. Speaker Name 4 . S8. S6. S141) Document Management (S8. S140. S8) Object Statistics (S13. S120. P103) Project Management (S8. S141) Procurement & Construction Maintenance & Operations Supplier Qualification and Candidate Selection (S6. S141) Project and Investment Controlling (S12. S140) Project Management (S8. S12) Service Parts and Inventory Management (S4) Document Management (S8) Employee Management (S8. S8) Maintenance Execution (S8. P103. S120) Document Management (S8. S2) Asset Life-Cycle Analytics Asset and Maintenance Reporting (S8) Asset Performance Management (S8.com  SAP AG 2003. S13) Bidding and Contract Management (S25. S25. B35) Web-Based Processing (S8) Contractor Management (S8.sap. P103. S13) Reliability Centered Maintenance (S8. S141) Collaborative Construction (P103. S12. Bxx Pxx SAP Product & Service Partner Product For more information see: http://www. P28) Shutdown Planning (S8) Mobile Asset Management (S8. P103) Project Management (S8. S141) Waste Management (S125) Asset Compliance (S125) Asset Remarketing (S4. S140.

Speaker Name 5 .The Overall View of the Asset Life Cycle Implementation Efficiency Status Quality Maintenance Operation Availability Safety Refurbishment Project Management Asset Installation & Test Procurement Manufacture Modification Investment Management Replacement Requirement Selection or Design Marketplaces EBP  SAP AG 2003. Asset Life-Cycle Management.

Asset Life-Cycle Management. Speaker Name 6 .Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003.

Speaker Name 7 .Maintenance-Relevant Objects  Company premises  Buildings  Machinery  Assets  Resources  EDP infrastructure  Fleet  Electrical fixtures  Rails  Replacement parts  And many more  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 8 . Asset Life-Cycle Management.Technical Object Types Functional Location Equipment Assembly Spare Parts  SAP AG 2003.

hierarchical structure.. Speaker Name 9 . Production Plant Spatial Production street 1 Press shop Technical Welding plant Assembly area Production street 2 Shipping area Criteria Functional  SAP AG 2003.Asset Structure Asset structure = multi-level.. organized by . Asset Life-Cycle Management.

Asset Life-Cycle Management. Speaker Name 10 .Equipment Individual physical object to be maintained as an autonomous unit Installation and dismantling in asset structure  SAP AG 2003.

Master Record of a Technical Asset Implementation Master Record General Classification Documents / Technical drawings Multilingual texts Addresses / Partners Measuring points / Counters Permits Location Organization Structure  SAP AG 2003. Speaker Name 11 . Asset Life-Cycle Management.

Bill of Materials Spare parts configuration of a piece of equipment Production street 1 Press shop Press 1 Motor ABC Motor casing Drive shaft Functional location Functional location Equipment Assembly Material Material Coil Press plate XYZ Material Material  SAP AG 2003. Speaker Name 12 . Asset Life-Cycle Management.

Speaker Name 13 . Asset Life-Cycle Management.Web Catalogs  Transparent structure  Web interface  BOMs may be superfluous  SAP AG 2003.

Asset Life-Cycle Management.Synchronisation between Equipment and Fixed Asset Automatic data synchronization possible  SAP AG 2003. Speaker Name 14 .

Speaker Name 15 . Asset Life-Cycle Management.Interfaces to Non-SAP Systems System openness through standardized interfaces CAD systems Geographical Information Systems Barcode scanner Internet Process Control System SCADA Standard interfaces Asset LifeCycle Management R/3Database  SAP AG 2003.

Asset Life-Cycle Management. Total cost collection Post depreciation to PM standing order Asset Standing PM order Asset/Equipment synchronization Equipment with fleet segment Fuel entry transaction Measuring points PMIS Maintenance processes Performance analysis Mileage and fuel  SAP AG 2003.Fleet Management with Enterprise Asset Mgmt. Speaker Name 16 .

Speaker Name 17 .Technical Assets Management: Advantages  Asset transparency  Meaningful history of equipment maintenance  Flexible analysis options  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 18 . Asset Life-Cycle Management.Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003.

technical inspection of vehicles) Quality assurance (for example. thereby: Lowering costs of restarting. Asset Life-Cycle Management.Preventive Maintenance: Reasons Legal regulations (for example. Prolonging the lifecycle of assets Environmental considerations Manufacturers’ requirements Lowering of maintenance costs  SAP AG 2003. customer demands) Reduction of breakdown frequency of assets. Speaker Name 19 .

Asset Life-Cycle Management. Speaker Name 20 Degree of intensity of preventive maintenance .Reduction of Maintenance Costs? Costs Overall cost of maintenance Cost of preventive maintenance Cost of repairs M0  SAP AG 2003.

Preventive Maintenance: Categories Preventive Maintenance Time-Based Performance-Based Condition-Based Temperature Pressure Thickness  SAP AG 2003. Speaker Name 21 . Asset Life-Cycle Management.

Asset Life-Cycle Management.Strategy .Multiple counters Order/ Notification Order/ Notification Order/ Notification Schedule plan WHERE?  SAP AG 2003. Speaker Name 22 .Preventive Maintenance WHAT? WHEN? Time.Single cycle .or counter-based strategies Task lists Maintenance plan .

Asset Life-Cycle Management. Speaker Name 23 .Preventive Maintenance Processing Maintenance plan Order/ Notification Order/ Notification Order/ Notification Scheduling Dispatching Worklist Maintenance Execution  SAP AG 2003.

Speaker Name 24 . Asset Life-Cycle Management.Preventive and Predictive Maintenance: Advantages  Increase equipment reliability  Reduce maintenance inventory  More effective use of all resources  SAP AG 2003.

Asset Life-Cycle Management. Speaker Name 25 .Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003.

Speaker Name 26 .Business Process: Breakdown Maintenance Call / Notification Create order and release Order Production Supervisor/ Maintenance Planner 0010 Inspect pumps 0020 Replace seals Maintenance work center Confirm and complete order Fix malfunction  SAP AG 2003. Asset Life-Cycle Management.

Object Condition description Item data Activities / Tasks Priorities  SAP AG 2003.Functional Process (Acute Maintenance)      Techn. Asset Life-Cycle Management. Speaker Name 27 .

Asset Life-Cycle Management.Maintenance Notification Notification with  Catalog entries  Paging function  Solution database Configurable screen areas and tab pages  SAP AG 2003. Speaker Name 28 .

Catalogs Catalogs can contain object parts..  SAP AG 2003. .. Corrosion Broken glass Engine defect . Speaker Name 29 . tasks. damages. Asset Life-Cycle Management. Example: Damage catalog Mechanical damage Code 010 020 030 . . activities. . .

Functional Process (Acute Maintenance)      Techn. Object Condition description Item data Activities / Tasks Priorities    Internal / External resourceplanning Release / Print Control / Execution  SAP AG 2003. Asset Life-Cycle Management. Speaker Name 30 .

Partners. external services Components: Material.  SAP AG 2003. services. Maintenance plan information. duration.. Asset Life-Cycle Management. quantity.Maintenance Order Order header: Reference object. material Further information: Costs. description. Speaker Name 31 . priority.. notifications. dates. availability check Object list: Technical objects. description Operations: Work center.

Speaker Name 32 . Asset Life-Cycle Management.Component Planning with Catalogs  Available in standard for R/3 Enterprise  Branch directly from the order to a web catalog  Copying of stock and non-stock materials into the order  SAP AG 2003.

External Services  Integrated service request in the maintenance order  Display of short.and long-term external services  Continuous posting and tracking of costs  Service entry sheets allow later verification of services performed  SAP AG 2003. Asset Life-Cycle Management. Speaker Name 33 .

/ Material confirmation Technical completion Order settlement  SAP AG 2003.Functional Process (Acute Maintenance)      Techn. Speaker Name 34 . Asset Life-Cycle Management. Object Condition description Item data Activities / Tasks Priorities    Internal / External resourceplanning Release / Print Control / Execution    Time.

Speaker Name 35 . Asset Life-Cycle Management.Completion Confirmation Reference order Technical completion Time confirmation Material confirmation  SAP AG 2003.

/ Material confirmation Technical completion Order settlement     Objects Orders / Notifications Costs Downtimes  SAP AG 2003. Asset Life-Cycle Management.Functional Process (Acute Maintenance)      Techn. Object Condition description Item data Activities / Tasks Priorities    Internal / External resourceplanning Release / Print Control / Execution    Time. Speaker Name 36 .

Maintenance History  Change Documents  Action Logs  Complete history and cost tracing for technical objects  SAP AG 2003. Asset Life-Cycle Management. Speaker Name 37 .

Asset Life-Cycle Management. Speaker Name 38 .Maintenance Information System Example: Cost Analysis Drill down Strategically important standard evaluations are for example  Cost analyses  Site analyses  Malfunction and breakdown analyses Drill down  Manufacturer analyses …  SAP AG 2003.

and service orders  SAP AG 2003. Speaker Name 39 .Business Warehouse for Maintenance Analyses SAP BW provides a complete data warehouse solution. -causes. -tasks. and service notifications  Notification items. maintenance-. The predefined Business Content in SAP BW allows analyses of  Quality-. -activities  Maintenance. Asset Life-Cycle Management.

Speaker Name 40 .Breakdown Maintenance: Advantages  Increase plant availability  Reduce equipment stops and downtime  Minimize maintenance costs substantially  SAP AG 2003. Asset Life-Cycle Management.

Asset Life-Cycle Management. Speaker Name 41 .Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003.

Asset Life-Cycle Management.Refurbishment Process Refurbish Equipment Dismantle Equipment Re-install Equipment Order Issue Equipment Re-stock Equipment 0010 Refurbish pump 0020 Settle order Stock  SAP AG 2003. Speaker Name 42 .

Refurbishment Dismantling of faulty equipments and return to warehouse for refurbishment Material condition-based valuation Valuation type C1 (new) $ 3000 Valuation type C2 (refurbished) $ 2500 Valuation type C3 (damaged) $ 200 Material with condition-based value linked to the equipment is used to monitor availability of stock in inventory management  SAP AG 2003. Asset Life-Cycle Management. Speaker Name 43 .

Speaker Name 44 . Asset Life-Cycle Management.Refurbishment Process: Advantages  Completion of the life cycle of a technical asset  Uniqueness through serialization  Life cycle trading of equipment  SAP AG 2003.

Asset Life-Cycle Management. Speaker Name 45 .Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003.

Speaker Name 46 .Enterprise Portals: Uniform Access to All Systems  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 47 . Asset Life-Cycle Management.Characteristics of a Portal  High level of integration through the latest technology  Uniform interface for various applications  Simple access and high usability  Simple adaptability and thereby simple re-design of business processes  SAP AG 2003.

Speaker Name 48 . Asset Life-Cycle Management.Individual Page Construction: Example  SAP AG 2003.

Business Package for Assets: Contents

 Information on technical objects as well as
corresponding notifications and orders

 Simple creation and tracking of notifications  Installation and dismantling of equipments  Time completion confirmation  Material availability check  Creation, changing and display of document

 SAP AG 2003, Asset Life-Cycle Management, Speaker Name 49

Mobile Asset Management

 Suite of tools tailored to the needs
of the field service & field maintenance personnel

 Extends Plant Maintenance and
Customer Service functionality

 Offline processing using mobile engine

 SAP AG 2003, Asset Life-Cycle Management, Speaker Name 50

Mobile Asset Management - Functional Overview
Data creation and assignment

SAP Backend

Data update in backend

Order Management

Measurement & Counter Readings

Contract Management

Inventory Management

Business Partner Management

Notification Management

Technical Object Management

 SAP AG 2003, Asset Life-Cycle Management, Speaker Name 51

Speaker Name 52 . Asset Life-Cycle Management.Advantages of Mobile Asset Management  Extended mobility through locationindependent work  Immediate on-site data entry  Improved data quality  Direct access to up-to-date data  Lower process costs  SAP AG 2003.

g. Speaker Name 53 .Integration to mySAP SRM Catalog OCI Compliant Catalog e. BugsEye R/3 System PM / CS SRM Enterprise Buyer Maintenance Order Select spare parts / services Sourcing Requirement Purchase Requisition Replication of purchase order Purchase Order (Copy) Purchase Order Goods Receipt / Service Entry Invoice Follow-on documents can be created in backend or in EBP Confirmation / Service Entry Invoice  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 54 .Component Planning with Enterprise Buyer SAP R/3 4.6C and below Order 4711 Operation 10 Operation 20 Select order Enterprise Buyer Order 4711 Operation 10 Operation 20 Go to catalog External parts catalog Order 4711 Operation 10 Pump P1000 Gears Gx01 Operation 20 Washer 10-10 Transfer components Order 4711 Operation 10 Pump P1000 Gears Gx01 Operation 20 Washer 10-10 Transfer to shopping cart Pump P1000 Gears Gx01 Washer 10-10 Reservation Purchase requisition  SAP AG 2003. Asset Life-Cycle Management.

Integration into Investment Management Asset under Construction Depreciation Simulation Fixed Assets  SAP AG 2003. Speaker Name 55 . Asset Life-Cycle Management.

Project Oriented Shutdown Planning mySAP PLM Program Management Project Information System Costs/Revenues Budget Project Structure Procurement Payments Claims Status Schedule Project Management Workforce Progress Documents Shutdown Project Life-Cycle Idea & Concept Planning & Approval Project Execution Closing mySAP PLM Project Management  SAP AG 2003. Speaker Name 56 . Asset Life-Cycle Management.

This includes:  Shutdowns (Processing industry)  Revisions (Utilities)  Checks/Overhauls (Aerospace) POM supports the following core processes:  Identification and selection of the work  Planning/Budgeting  Optimization/Simulation  Performance and support of unplanned work  Evaluations/Reporting  SAP AG 2003.Shutdown Planning with Project-Oriented Maintenance (POM) mySAP PLM Asset Life-Cycle Management offers an interface to Primavera P3. which you can use to plan shutdowns with reduced costs and downtimes. Asset Life-Cycle Management. Speaker Name 57 .

Speaker Name 58 .cFolders for Enterprise Asset Management  Defined partners receive controlled access to documents and materials as well as material BOMs outside of the R/3 system  Simple call-up using Internet Explorer and user ID  Own status management allows "Mini-Workflow" and version concept  Documents and notes can be edited and selected  SAP AG 2003. Asset Life-Cycle Management.

on handheld devices  SAP AG 2003.Example: Info Exchange with Service Providers Operator Ordering of services Service provider Construction of the cFolders structure Info call up of updated data Call up of the cFolders structure Technical confirmation. Speaker Name 59 . Asset Life-Cycle Management. for example. completion of documents.

Speaker Name 60 .Example: Information Exchange with Customers Service Provider Customer Provision of services Construction of the cFolders structure Notification recording Call up of cFolders structure Notifications for cFolders objects  SAP AG 2003. Asset Life-Cycle Management.

Asset Life-Cycle Management. Speaker Name 61 .Integration and Platforms: Advantages  User-friendly interface in Enterprise Portal  Realtime documentation of maintenance work through Mobile Asset Management  Tailored shutdown planning  Company-wide exhange of information with cFolders  SAP AG 2003.

Speaker Name 62 .Contents Enterprise Asset Management Technical Assets Management Preventive and Predictive Maintenance Breakdown Maintenance Refurbishment Process Integration and Platforms Work Clearance Management  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 63 .Work Clearance Management Adhere to health and safety requirements in the workplace Maintain plant safety and high system availability Observe additional company-specific guidelines Follow environmental protection regulations Comply with legal safety standards  SAP AG 2003. Asset Life-Cycle Management.

Speaker Name 64 . Asset Life-Cycle Management.Work Clearance Management: Basic Isolation of technical objects to ensure safe and secure working conditions for personnel during maintenance work or controlled tests  SAP AG 2003.

.. Asset Life-Cycle Management.Architecture Work Approval Order Applications  Work Clearance Application (WCA)  Application for Fire Protection  . Work Approval Work Clearance Application Operational WCD Further Applications Enhanced Model Order Work Clearance Application Work Clearance Documents  Work Clearance Document Template  Operational Work Clearance Document Operational WCD Standard Model  SAP AG 2003. Speaker Name 65 .

Asset Life-Cycle Management.Maintenance Process Maintenance plan Work Clearance Management Notification Create Order Plan Order Release Order Confirm Order Complete Order Analyze Histories SCADA Work Clearance Management  SAP AG 2003. Speaker Name 66 .

Asset Life-Cycle Management..Objects Status processing and audit trail: system status and user status General data Reference object Assignment of partners: different roles possible Long text processing: several internal remarks Areas of responsibility Location data Planning data Assignment of documents: link to document management system Assignment of permits: process relevant. Speaker Name 67 . Use of catalog technique: code groups and codes  SAP AG 2003.. . interactive.

Asset Life-Cycle Management. Speaker Name 68 .Work Clearance Management: Advantages  Maximize your employee's safety  Improve work efficiency  Enhance your assets' productivity  SAP AG 2003.

Speaker Name 69 . Asset Life-Cycle Management.Summary Enterprise Asset Management: Your Benefits  SAP AG 2003.

Speaker Name 70 . Asset Life-Cycle Management.Advantages for Asset Operators  Increased asset efficiency and lower TCO  Sustained optimization of asset usage  Reduced expenditure for service providers and materials  Higher production capacities  SAP AG 2003.

Asset Life-Cycle Management. Speaker Name 72 .Key Customers  SAP AG 2003.

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