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Parul Institute of Managment

PRESENTATION ON Selection and Recruitment OF MC Donald


Bhavesh Agnani

McDonalds history..
McDonald's was started as a drive-in restaurant by two brothers, Richard and Maurice McDonald in California, US in the year 1937. Entered in India 1996 McDonald a chain of family restaurant Currently operates in 121 countries & having more than 30000 restaurant and serving 53 Million customers everyday. Low price, Speed, service and cleanliness became the critical success factors of the business and now "McDonald's Mission is to be the world's best quick service restaurant experience. Being the best means providing outstanding quality, service, cleanliness, and value, so that they make every customer in every restaurant smile."

Mission Statement

Don't worry about making money, Love what you are doing and always put the customer firstAnd success will be yours!

HRM in McDonalds
McDonalds is divided in to five regions in the world, which are further divided into sub regions. As this organization is internationally owned, so all its decision is taken from the head office, but they are somehow changed to suit the different cultural backgrounds of the region. As an organization is known by its well groomed and intelligent staff at to support and maintain its best quality at every level, So McDonald is also very careful when hiring for an employee. For that reason, its HR department is very efficiently working to make sure the best is hired. Here 95%of the workforce is restaurant based while 5%of it is in the official running of the organization.

Equal Employment Opportunity Laws

McDonalds is a responsible company, who believes on EEO laws and is an equal opportunity employer committed to a diverse work force. McDonalds might be a global business but it is made up of individuals, everyone of whom brings their own unique skills and qualities to the team. There is no limit to how far you can progress here without gender discrimination.

The Hiring Process Once the firm has determined its staffing needs, it takes every possible step to hire the best employees so as to fill the available positions. The hiring process has two components: Recruitment. Selection

There are two types of recruitment. McDonalds corporation fills its positions by. Internal sources External sources Types of recruitment Internal sources Filling open positions with current employees are often best source of candidates. At Macdonalds job posting technique is used which means it publicizes an open job to employees (often by literally posting it on intranets and bulletin boards) and listing the job attributes like qualification, work schedule and pay rates

External sources Eternal sources used by McDonalds are Advertisement in Newspapers Advertisements are done in all the leading papers so that every eligible candidate can apply for the job. Advertisement on Web Site Sometimes advertisement is also done on website so that the opportunity cant be missed by anyone. Internships Sometimes students get jobs while doing internship in McDonald.

Selection Process


At McDonalds, people are the most important factor. They seek only those people, who can think, feel, express themselves, learn, teach and hence grow. Their growth is the companys growth

Selection Process
Screening of Applicants Written Test Initial Interview Aptitude Tests Reference Checks Final Interview .