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Organization Structure

Overview
Retail Store Operations: Organization Structure
HO Head –
HO Retail Store Ops.

Performance Analytics
CRM/ Loyalty Visual Merchandiser
& Planning

Analysts / Planners

State State Mentor


Head –
State Store Ops.

State State State Visual State State


State Finance State HR
LP Planner CRM/ Loyalty Merchandise Commercial Technology

Cluster
Cluster Head –
Cluster Ops.

Cluster Finance
Cluster HR / IR
& Commercial

Store Store
Store Manager Asst. Store
Manager

Store Store promotions Department Store Store Finance/ Store Materials Store
Store HR / IR Local Buyer
CRM/ Loyalty & Visual Merch. Managers Technology Commercial Operations Maintenance
Officer
Sr. Sales Cash Mgmt &
Training Associates (TL) Accounting
Store Security
(Outsourced) Sales
Regulatory
Associates
Compliance
Jr. Sales
Dec 21, 2008 2
Associates
Supply Chain : Organization Structure
HO
HO Head –
Supply Chain

Transport Process & Inventory


Logistic Planning Facility Mgmt Technology HR / IR
(Domestic / Quality Planning & Finance Commercial
& Optimization Engg / IE
International) Assurance Optimization

Inventory
Network
MIS
Optimizatoin
Inventory
Head Operations
Transport Non-Merchandise
Planning
Cold Chain /
& Optimization
Engineering

Regional
Cluster Regional
Manager

Inventory System / Process Facility Mgmt /


Commercial
Management Audits / Training Cold Chain / Engg

Warehouse
Location
Store Manager.

Inventory Warehouse Inventory Quality Warehouse Facility Mgmt /


Commercial HR / IR
Control & MIS Op Mngr - Cold Non-Merchandise Assurance Op Mngr - Ambient Engg / IE
Inward
In-charge
Dispatch
In-charge
Transport &
Dec 21, 2008 3
Yard Mgmt
Finance : Organization Structure
HO
HO CFO

Treasury Company Corporate Investor Import & Risk Budget &


Taxation Accounts
Operations Secretary Finance Relations Export Management MIS

Investment & Income A/c


M&A Payroll
Borrowing Tax Receivable

Treasury & Excise & Cash &


Investment Costing
Forex Hedging Service Tax Bank
Appraisal
Cash & CC A/C Revenue
Sales Tax Payable Accenting
Management
Financial
Fixed Assets
Customs Reporting
Audit
Insurance
Cluster Co-ordination

State Finance
State Head

Budget &
Taxation Accounts
MIS
Store
Cluster Cluster Finance
Payroll Taxation
Manager

Store Warehouse
Store Warehouse
Finance Finance

Accounts & Warehouse


Budget & MIS Finance
Cash Mgmt Dec 21, 2008 4
HR : Organization Structure
HO
Head - HR

Head- HR Business
Talent Workplace Project Manager
Talent Operations HR
Engagement Services RR University
Acquisition Heads

Head - Talent
Industrial Rewards HR MS
Transformation & Diversity
Relations & Retention Manager
Development

State
State HR Head

C&B, Payroll Training Workplace


IR Manager
Manager Manager Services
Cluster Cluster HR
Manager
Cluster
Training
Store
Store HR/ IR

Store
Training
BUs/ Sub-SBUs will have functional representatives based on the nature, size and complexity. Buyer would Dec 21, &
be SBU 2008
Sub-SBU Head 5
Technology : Organization Structure
HO Head –
HO Technology

QA, QC & IT IT Planning Application Application Information


Infrastructure Automation
Tech Lab Procurement & PM Development Management Security Mgmt

Business Knowledge
Solutions Mgmt &
Training

Cluster

Knowledge
State Mgmt &
State Head – IT Planning
Technology & PM
Training

Store

Infrastructure Application Automation


Management

IT Information
Procurement Security Mgmt

Dec 21, 2008 6


Loss Prevention : Organization Structure
HO Head –
HO Loss Prevention

Supply Chain Store Ops Fraud Planning & Control Room Security
HSEF Legal Support
Shrinkage Mgmt Shrinkage Mgmt Management Co-ordination Operations O&A

State

Cluster

State State Head –


Loss Prevention

Store
State Control
Supply Chain Store Ops Fraud Planning & Security
HSEF Legal Support Room
Shrinkage Mgmt Shrinkage Mgmt Management Co-ordination O&A
Operations

Dec 21, 2008 7


Corporate Branding : Organization Structure
HO
HO
Head –
Corporate Branding

State Brands & Marketing


Customer Store Design &
Events &
Insights & Visual
Planning Communication Promotion
Research Merchandising

Products

Cluster Formats

Store

Dec 21, 2008 8


Business Regulatory : Organization Structure
HO
HO
Head –
Business Regulatory

State Policy Association Economy


Business
Impact
Advocacy Management Research
Analysts

Sector Experts
Cluster
Trade Issue
Experts

Store

Dec 21, 2008 9


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