You are on page 1of 17

Are you under stress?????

What symptoms of your behaviour signifies Stress? What makes you relax & release your stress ?

Concepts related to stress

Stressors:- The physical or psychological

demands from the environment that causes stress . Eustress:- A term used to describe positive stress. occurs when your level of stress is high enough to motivate you to move into action to get things accomplished. Distress:- when your level of stress is either too high or too low and your body and/or mind begin to respond negatively to the stressors.

StreSS iS not..

anxiety or nervous tension Need not always be damaging Occurs not always due to overwork Cannot be avoided

Stressors occurs at THREE levels!!!

Individual Level Group Level Organizational Level

Sources of Stress
Individual level Most common stressors are personality, role ambiguity, role overload, role conflict Personality : Two types of personality :
Type A Walks & eats rapidly Feel impatient with the pace of things, dislikes waiting Does several things simultaneously Feel guilty while relaxing Try to schedule more & more in less time Presence of nervous gestures Does not have time to enjoy life. Type B Least concerned about time Comparatively patient Play to fun not to win Relaxes without feeling guilty Has no pressing deadlines Is mild-mannered Never in a hurry

Sources of Stress
Role ambiguity :- Uncertainty about employees responsibilities,functions,levels of authority & performance standards .Mostly happens with the new joiners. Role Overload :- Too much of work causes mental stress to an employee . Role Conflict :- it arises when people face competing demands. i. Inter-role Conflict Employees have two conflicting roles shared by matrix bosses. ii. Personal Conflict - When personal values clash with Organizational goals

Sources of Stress
Group Level
Group level stressors are caused by group dynamics & managerial behaviour. Exhibiting inconsistent behaviour Failing to provide support Showing lack of concern Providing inadequate direction Focusing on negative performance Ignoring positive performance

Sources of Stress
Organizational Level Organizational climate is basically responsible for generation of Organizational Stressors. Poor Lightning, Loud Noise, improper placement of furniture etc could also lead top stress. i. Organizational Structure :Level of Differentiation Degree of rules & regulations in decision making Lack of participation Excessive rules

Sources of Stress
ii. Organizational Leadership : Represents the Managerial style of the Organizations senior executives. Creation of a culture by the officers featured as tension, fear & anxiety . Establishment of unrealistic expectations Tight Control on the workings of the employees. iii. Organizational Life-Cycle : Eight phases of Org. Life-cycle :Birth,growth,policy,procedure,theory,religion,ritual& last rites. Each phase has its own challenges, early being exiting & latter being full of anxiety & tension.

Stages of Stress Performance Cycle

Stress Results
Positive stress Results

Enables Concentration

Increases Performance

Energizes You Into Motion

Stress Results
Negative Stress Results

Loss of motivation

Reduces effectiveness

Physical, mental, and behavioral problems

Stress Management
Individual Strategies : Muscle relaxation Biofeedback Machine Meditation Cognitive Restructuring Time Management

Stress Management
Organizational Strategies :-Improvement in physical work environment -Job redesign -Amendments in the work schedule & adopting flexible work schedule. -MBO -Higher degree of employee participation -Team Building exercises -Workshops on time management -Career Counseling -Training in relaxation techniques

Other Stress Management Activities

Be Prepared for Changes Find and protect time to refresh, re-energize and remotivate. Avoid giving in to alcohol, smoking and other substance abuses. Positive attitudes towards stressful situations in life. Don't be complacent. Sit straight and comfortably on your seat, and try breathing exercises Try creative visualization

Employee Assistance Programmes (EAPs)

EAPs are designed to deal with a wide range of stress-related problems both work related & non-work related problems. It is followed by the following steps :i. Diagnosis : Employees ask for help & EAP staff attempt to diagnose the problem ii. Treatment : Counseling or supportive therapy is provided. iii. Screening : Periodic examination of employees in highly stressful jobs is provided to detect early indicators of problems. iv. Prevention : Education & persuasion techniques are used to convince employees.