Presentation on Employability

K. Pandia Rajan Managing Director Ma Foi Management Consultants Ltd.

Employability
“To be employed is to be at risk; to be employable is to be stable”
Quote by Peter Hawkins

Definition of Employability
• Employability?
– acquisition of attributes (knowledge, skills, and abilities)

• Knowledge?
– Understanding gained through experience or study

• Skills?
– Proficiency gained through experience or study

• Ability?
– Quality of being able to do something

Definition of Employability
Wrong notion : • • Qualification = Employability 48% of engineers from II tier Engg colleges do not get a job

What it entails : • • • Qualification = 40% Skill = 30% Attitude = 30%

Wheel of Migration
Migration of Products / Services

Migration of Business Processes Defense Culture Education Economy Governance
itu t n io t s

Migration of Capital

ns I

Migration of Talent

Ten Flatteners of the World
#1 – 11/9/89 - The Fall of the Berlin Wall #2 – 8/9/95 – Netscape IPO – Wakeup Call #3 – Work Flow Software #4 – Open-Sourcing #5 – Outsourcing #6 – Offshoring #7 – Supply-Chaining #8 – Insourcing #9 – In-forming – Web Search #10 – The Steroids – Digital, Mobile, Personal & Virtual
Source: ‘The World is Flat’ – Thomas Friedman

Public administration

Health & social work

Hotels, restaurants

Financial services

Business services

Wholesale, retail

Manufacturing

Managers/senior administrative Professional Associate Professional Clerical/secretarial Craft and skilled Personal service Sales Operative and assembly Other manual occupations

Source: National Skills Task Force

TOTAL

Increasing severity

Other services

Distribution of skills shortages by area and sector

Transport & communications

Skills Shortages
Construction

Education

Migration Trends
• • • • • • • Rumanian nurses to Western Europe Australian nurses to the UK Polish Workers to Western Europe Polish Accountants to the UK and Sweden Swedish Engineers to Germany British Aviation Engineers to Continental Europe German Aviation Engineers to France • • • • • • • Peruvian nurses to Italy Rumanian IT specialists to Western Europe Swiss Engineers to South America and Asia Portuguese workers to Western Europe Australian Teachers to the UK British Construction Engineers to the Middle East Indian IT specialists to the whole world…..

Size of circle indicates quantity of knowledge workers

Offshoring
Location
– Infrastructure
• Communications • Other basic infrastructure
Low High

attractiveness

Ireland Singapore

Australia UK India

China Philippines Mexico

– Country risks/FDI incentives
• Attractive incentives • Political environment • Time zone attractiveness

Low

High

People attractiveness
Source: McKinsey & Co

– Quality – Cost

– Type of skills – English language

World-wide Opportunity in LowEnd Services
Opportunities Customer Interaction Services Finance & Accounting Description Call centers-Helpdesk, Telemarketing, Sales support Data Entry, Claims Processing, Payroll Processing, Receivables Recruitment Processing, Payroll Processing N/A N/A Medical Transcription, translation of foreign language documents 1998 6.5 1.5 2010 33.0 15.0 CAGR 19.5% 28.8%

HR Services Website Design and Management Services GIS Services Translation & Transcription

0.2 0 0.4 0.3

44.0 3.0 2.0 1.0

80.9% 19.3% 14.1%

Total ($ billion) Source : Nasscom-McKinsey Report, Evalueserve Analysis

8.9

98.0

30.1%

World-wide Opportunity in High-End Services
Opportunities Equity, Financial, Insurance Research Data Search, Integration & Management Research and Information Services in Human Resources Market Research, Competitive Intelligence Engineering & Design Animation and simulation services Legal and paralegal content & Services Medical content and services Remote Education Network Consulting and Management Services Total ($ billion) Source : Nasscom-McKinsey Report, Evalueserve Analysis Counselling, Remote Diagnosis etc. Continuous medical education N/A Description Equity Research, Accounting Reports. Analysis of data , modeling Compensation Modeling and Benchmarking Industry reports & data analysis CAD/CAM ,plant designs. E.g. simulation of new designs for cars, engines, etc. 1998 0 0 0 0.4 2010 1.0 18.0 1.0 1.0 5.0 2.0 1.0 1.0 15.0 5.0 50.0 29% N/A N/A CAGR N/A

Job Creation –
Predictions Based On MEtS Macro Model
INDUSTRY SECTORS BFSI COMMUNICATION & TRANSPORT CONSTRUCTION ENERGY IT & ITES MANUFACTURING MINING RETAIL OTHER SERVICES JAN 2006 (-)149,400 (-) 25,350 9790 8420 6,72,390 17,530 16,150 14,050 57,930 AUG 2006 (-) 1,31,120 10860 8540 19,620 7,04,400 23,000 (-) 7090 15,620 3,86,210

MEI by Industry Segments
14 12 10
%

8 6 4 2 0 BFSI
1.12

Overall MEI Across 9 Ind Seg=2.89%
6.43 4.75

11.91

3.18 1.21 1.9 0.16 2.08

Communication & transport

Manufacturing

IT/ITES

Mining

Retail

Other Services

Construction

Energy

MEI : Industry Leaders
18 16 14 12 10 % 8 6 4 2 0 BFSI
Overall MEI Across 9 Ind Seg=2.95%
10.67 16.15

3.92 2.59 0.48 1.03 1.17 0 2.14

Communication & transport

Manufacturing

IT/ITES

Mining

Retail

Other Services

Construction

Energy

Employability GAP
Total Resource Pool Employable Pool
• War for talent – Not due to Shortage Gap

Employed

Gap

• Outdated Curriculum • Education – Entry Barrier • Quality of Education • Skill levels

Who is hiring?
Companies Hiring IT BPO Insurance Radio Financial Services Consumer Goods Healthcare Manufacturing Construction Airlines Software Engineers Call Agents and Data Processing Executives Lead Generating and Referring Executives Radio Jockeys Advisors and Sales Executives Tele Support, Sales Executives Doctors Engineers for the factory, design department, servicing and fault repair and sales Civil Engineers Flight Attendants, commercial staff Receptionists, Secretaries, Administration Executives, Accountants, Website content development, system administration Fashion Designing Levels / Roles Sector Growth Very High Very High Very High Very High High High High High High High

General Fashion

High Average

Required Skills
Skills needed to fill the gap : • Self-reliance skills(Self-Promotion, Self-awareness, networking) • People Skills (Team working, Communication, Leadership) • General Skills (Problem-solving, entrepreneurial, numeracy, commitment) • Specialist Skills (Specific occupational skills, Technical Skills) • Commercial Awareness

Ma Foi Academy
• Career Training division of Ma Foi • A platform to enhance employability
– Focusing on KASH (Knowledge, Attitude, Skill and Habits) of individual

• Targeted at fresher
– Matriculates – Undergraduates – Graduates

Enhancing Employability
• The Career Training business of Ma Foi provides clearly focused industry-oriented training for freshers. • Cover the actual skill sets looked for by the employers. • Improve employability through the intensive training program. • Courses offered:
– – – – – – – CodeCraft - The Software training program WordCraft - The Call Center training program SalesCraft - The Sales training program RetailCraft – The Retail Sales training program IDCraft – The Instructional Design training program EnglishCraft – The English Language training program CareerCraft – The Job Preparatory program

Visit us at www.mafoiacademy.com

Ma Foi Academy Training Approach for Institutions
• GEM
– Group Learning – E – learning
• Etude – LMS

– Mentoring (for retail and institutional offerings)

Need of the Hour
Constant learning Continuous upgradation of skills Personality training

“The only thing that is constant in this world is change”

Profile of Ma Foi
• Grown to be the largest HR service provider in India. • Group company of Vedior N.V., the World’s Leading Specialist Staffing Major with a turnover of Euro 6.85 Billion in 2005. • Revenue grew to Rs. 2180 million (2005) as against Rs. 1220 million (2004) reflecting a CAGR of 75% over the last 14 years. • Worked for over 194 Fortune 500 organizations. • Globally present in 9 countries through 92 offices – India, UAE, UK, Singapore, Sri Lanka, Malaysia, Oman and USA. • 970 core staff + 26598 on deputation. • 1,12,510 placed in 31 countries, incl. 741 in GM and above levels. • Value / Process driven - ISO 9001:2000 Certification obtained from TUV.

Jammu Ludhiana Chandigarh (2) Kangra Dehra Dun

Ma Foi India Presence – 82 65 Offices in 49 48 Locations
Guwahati Patna Siliguri Jamshedpur Kolkata(3) Raipur Bhubaneshwar(2) Vizag(2)

Jaipur (2)

New Delhi (3) Allahabad (2) Agra Lucknow(2) Gwalior

Ahmedabad

Baroda Surat

Bhopal Indore

Mumbai (2)

Nagpur Nashik Pune (4) Aurangabad Hyderabad (2)

Vijayawada Warangal Bangalore (3) Tirupathi Mangalore (2) Chennai(5) Hosur` Pondicherry (2) Mysore Mayiladuthurai Coimbatore Trichy (2) Cochin(2) Madurai Trivandrum (2)

Goa

Overseas Presence – 10 Offices (UAE, UK, Singapore, Sri Lanka, Malaysia(3), Oman, Abu Dhabi and USA)

Ma Foi Group Companies
• Ma Foi Management Consultants Ltd. (HQ India)
• Ma Foi Management Consultants FZ LLC, Dubai • Ma Foi Consultants Europe Ltd., London • Ma Foi Management Consultants Asia Pacific Pte Ltd., Singapore • Ma Foi Management Consultants Lanka (Private) Ltd., Colombo • Ma Foi Malaysia Sdn Bhd, Kuala Lumpur • Ma Foi & Partners , Muscat, Sultanate of Oman • Ma Foi Management Consultants LLC, Abu Dhabi • Ma Foi Consultants USA Inc.

– Ma Foi Consulting Solutions Ltd., India – Ma Foi Global Search Services Ltd., India – Agensi Pekerjaan Select Appointments Sdn Bhd, KL – Minvesta Infotech Limited, India

Ma Foi Service Offerings
MA FOI MANAGEMENT CONSULTANTS LTD
• • • • • Permanent Staffing Flexi Staffing Assessment Vendor Mgmt Services Ma Foi Academy Career Training
• • • • • • IT / ITES Retail / Sales Technical Publishing Instructional Design GEM CareerCraft

MA FOI CONSULTING SOLUTIONS LTD
• • • HR Consulting HR Outsourcing HR Automation

MA FOI GLOBAL SEARCH SERVICES LTD
• • • Executive Search Interim Management HR Statistical Research

MINVESTA INFOTECH LTD. • Products • Projects • Services

AGENSI PEKERJAAN SELECT APPOINTMENTS SDN BHD •Executive Search •Permanent Staffing •Flexi Staffing

Thank you
Visit us @ www.mafoi.com

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