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Development
Development

refers to formal education, job experiences, relationships, and assessments of personality and abilities that help employees perform effectively in their current or future job and organization.

training people to acquire new horizons, technologies,

or viewpoints.

enables leaders to guide their organizations onto new expectations by being

proactive rather than reactive.

enables employee to develop better learners and

more competitive

organizations.

Comparison Between Training and

Development

 

Training

Development

Focus

Current

Future

Use of work experiences

Low

High

 

Preparation for current

job

Preparation for

Goal

changes

Participation

Required

Voluntary

Duration

Short term

Long term

Why is employee development important?

Employee development is a necessary

component of a organization’s efforts

to:

improve quality retain key employees meet the challenges of global competition and social change

incorporate technological advances and changes in work design

Approaches to Employee

Development

Job Experiences Assessment Interpersonal Formal Education Relationships
Job Experiences
Assessment
Interpersonal
Formal Education
Relationships

Formal Education

Formal education programs include:

off-site and on-site programs designed specifically for the employees

short courses offered by consultants or universities

university programs in which

participants actually live at the university

while taking classes

Assessment

involves collecting information and providing feedback to employees

about their behavior, communication

style, or skills

Assessment (continued)

Used most frequently to:

identify employees with managerial potential

– measure current managers’ strengths and

weaknesses

identify managers with potential to move into higher-level executive positions

– work with teams to identify members’

strengths and weaknesses, and factors that

inhibit productivity

Interpersonal Relationships

Employees can also develop skills and increase their knowledge by interacting

with a more experienced organizational member

Two types of interpersonal relationships used to develop employees:

Mentoring Coaching

Job Experiences

Job experiences refer to relationships, problems, demands, tasks, or other

features that employees face in their jobs

Most employee development occurs through job experiences

A major assumption is that development is most likely to occur when there is a

mismatch between the employee’s skills

and past experiences and the skills

required for the job

To be successful in their jobs, employees must stretch their skills. They must be forced to
To be successful in their jobs,
employees must stretch their
skills.
They must be forced to learn
new skills, apply their skills
and knowledge in a new way,
and master new experiences.