Image and Qualities of HR/Personnel Manager

Ability to deal successfully with people who have likes and dislike, whims and fancies, who favor some and are prejudiced against others Manage to deal with workers who refuse to see reason and who believe that violence pays and nothing else does

Image and Qualities of HR/Personnel Manager

Fairness and Firmness He/she should be fair in matters of promotions, demotions, transfers, layoffs and be firm in enforcing discipline

Tact and Resourcefulness The HR Manager must be tactful in dealing with difficult situations. HR Manager must be resourceful, too. He/she should have an open mind, objectivity and adjustability to tackle a difficult matter from different angles

Image and Qualities of HR/Personnel Manager

Sympathy and Consideration The HR Manager must be guided by sympathetic attitude towards employee demands.

Knowledge of labor and other terms The HR Manager must possess a sound knowledge of the constitution and other acts that influence labor interests. He must be aware of the govts policy towards labor and the general economic conditions prevailing at a given time.

Image and Qualities of HR/Personnel Manager

Broad Social outlook The HR Manager should have a social outlook and contribute towards the betterment of quality of life of the employees and those who live around and beyond the company

Others The HR Manager must have the competence to perform activities relating to personnel better than his subordinates. The HR Manager must have a long-term perspective, so as to map out a future for the organization 15 to 20 years ahead and even beyond

Roles of HR Manager As a specialist HR Manager is an expert As a specialist he advises the heads of different functional department on various aspects of HRM, such as HRP, Recruitment, Selection etc. HR Manager should provide information, suggestions and assistance in such a way that he is considered a source of help rather than a source of threat to the line manager

Roles of HR Manager As an Information Source HR Manager provides valuable information about labor market, labor laws and other related areas. Such information is important for the formulation of proper policies and procedures about Human Resources. He serves as a record keeper and researcher to provide the required information

Roles of HR Manager
As a change Agent HR Manager can serve as an internal change agent to initiate ad spearhead necessary improvements in human resource practices. As a consultant he can provide necessary infrastructure and support for organizational development. He helps in introducing and implementing major institutional changes in the organization.

Roles of HR Manager
As a controller
HR Manager assists line managers in effective implementation of human resource policies and programs. His advice is essential for monitoring and controlling the progress. As an arm of the top management, the personnel manager ensures that the personnel policies and procedures approved and adopted by the management are being consistently carried out in all the departments.

Roles of HR Manager
As a liaison Man HR manager is asked to act as a linking pin between different departments/divisions of an organization As a housekeeper HR Manager looks after the safety, health and welfare etc. of the employees As a Fire Fighter In union-management relations, the human resource manager acts as a shock absorber. He is the managements defense against trade union activist.

Good practices requires good measurements

HR Managers should strive to quantify all facets of HR to determine what works and what doesnt Looking at the challenges of technology and globalization, HR must add measurable value and the HR functions must deliver business results

The New HR Manager New Proficiencies

A study has found four categories of proficiencies required by an HR Manager HR Proficiencies Business Proficiencies Leadership Proficiencies Learning Proficiencies

HR Proficiencies Represent traditional knowledge and skills in areas such as employee selection, training and compensation

Business Proficiencies Reflect the new role of HR professionals in enterprises that serve customers effectively creating profitable

Todays HR managers need to be familiar with how companies operate, including strategic planning, marketing, production and finance They must be able to participate in a management team that formulates plans for how the company will respond to competitive pressures Todays HR manager must be able to measure and explain HR activities in terms of return on investment, payback period and cost per unit of service.

Leadership Proficiencies They need the ability to work with and lead management groups, and to drive the changes required, for instance, to implement new world-class employee screening and training systems. Learning Proficiencies He/she must have the ability to stay abreast of and apply all the new technologies and practices affecting the profession

Jobs and Careers in HRM

HR Specialist- entry level includes roles such as interviewer, compensation analyst, benefits co-ordinate, job analysis and trainer HR Manager is a generalist who administers and co-ordinates programs cutting across functional areas. is a top-ranking person at a plant facility an is expected to know about all areas of HRM Oversees the implementation of the HR policies at the facility and advises the line managers on HR issues

HR Executive- usually the Vice-president , has the responsibility of linking the firms corporate policy and strategy with HRM