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Job Analysis &

Job Design
The Future of the World of
Work
Concept of Job Analysis
 Is the Process of determining & recording
all the pertinent information about a
specific job
 Including the tasks involved
 The knowledge and skill set required to
perform the job
 The responsibilities attached to the job
 The abilities required to perform the job
successfully
 Also referred to as Job Review & Job
Classification
Process of Job Analysis
 Information Gathering
 Job Specific Competency
Determination
 Developing a Job Description

A description of the tasks ,


responsibilities , duties and functions
of the job
 Developing a Job Specification

Provides a complete list of


competencies and qualifications
Job Analysis Methods
 Observation Method
 Individual Interview Method
 Group Interview Method
 Questionnaire Method
 Technical Conference Method
 Diary Method
 Functional Job Analysis
 Position Analysis Questionnaire (PAQ)
 Critical Incident Technique
PAQ
 194 Job elements (skills, knowledge,
abilities, and personal characteristics
considered necessary for success on the
job ) – 6 major job categories
 Information Input
 Mental Processes
 Work output
 Relationships
 Job Context
 Other Job Characteristics
 Most widely used method
Job Analysis Information
 Job Identification
 Significant Characteristics of a job
 What the typical worker does
 Materials and equipment the worker
uses
 How a job is performed
 Personal attributes required
 Job Relationship
Job Description
 It describes the tasks involved
 Responsibilities and key deliverables
 Work setting & work environment
Job Specification
 Physical Specifications
 Mental specifications
 Emotional & social specifications
 Behavioral specifications
Job Design
 Is the process of structuring work
and designating the specific
activities at individual or group levels
.
 It determines the responsibility of an
employee
 The authority he enjoys over his work
 Scope of decision making , level of
satisfaction & productivity
Different approaches to Job
Design
 Engineering approach , Taylor
 Human Relations approach

 Job characteristics approach ,


Hackman & Oldham
Skill Variety , Task Identity , Task
Significance ,
Autonomy , Feedback
 Sociotechnical approach

 MPS =( Skill Variety + Task Identity


+ Task Significance )/3 * Autonomy *
Modern Management
Techniques
 Job Rotation
 Job Enlargement
 Job Enrichment
 Flexitime
 Telecommuting
 Job sharing
 Condensed work
 Working from home
 Thank You
 Please read the chapter on Human
Resource Planning