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ISO 26000

Presented by :Neha 137 Shikha Popli 148

ISO26000: Now we know what CSR is not

It is not about:
1. 2. 3. 4.

Giving away money Planting a few trees PR photo opportunities Feeling good and being a caring company

What is ISO 26000?

ISO 26000 is an ISO International Standard giving guidance on SR. It is intended for use by organizations of all types, in both public and private sectors, in developed and developing countries, as well as in economies in transition. It will assist them in their efforts to operate in the socially responsible manner that society increasingly demands. ISO 26000 contains voluntary guidance, not requirements, and therefore is not for use as a certification standard like ISO 9001:2008 and ISO 14001:2004.

How did the ISO 26000 initiative come about?

The need for ISO to work on an SR standard was first identified in 2001 by ISO/COPOLCO, Committee on consumer policy. In 2003, the multi-stakeholder ISO Ad Hoc Group on SR which had been set up by ISOs Technical Management Board (TMB) completed an extensive overview of SR initiatives and issues worldwide. In 2004, ISO held an international, multi-stakeholder conference on whether or not it should launch SR work. The positive recommendation of this conference led to the establishment in late 2004 of the ISO Working Group on Social Responsibility (ISO/WG SR) to develop the future ISO 26000 standard.

Objectives behind ISO 26000

assist organizations in addressing their social responsibilities while respecting cultural, societal, environmental and legal differences and economic development conditions; provide practical guidance related to operationalizing social responsibility, identifying and engaging with stakeholders, and enhancing credibility of reports and claims made about social responsibility; emphasize performance results and improvement; increase confidence and satisfaction in organizations among their customers and other stakeholders; be consistent with and not in conflict with existing documents, international treaties and conventions and existing ISO standards; not be intended to reduce government's authority to address the social responsibility of organizations; promote common terminology in the social responsibility field; and broaden awareness of social responsibility.

Why is ISO 26000 important?

Organizations around the world, and their stakeholders, are becoming increasingly aware of the need for and benefits of socially responsible behaviour. The objective of social responsibility is to contribute to sustainable development. An organization's performance in relation to the society in which it operates and to its impact on the environment has become a critical part of measuring its overall performance and its ability to continue operating effectively. This is, in part, a reflection of the growing recognition of the need to ensure healthy ecosystems, social equity and good organizational governance. In the long run, all organizations' activities depend on the health of the world's ecosystems. Organizations are subject to greater scrutiny by their various stakeholders.

What benefits can be achieved by implementing ISO 26000?

The perception and reality of an organization's performance on social responsibility can influence, among other things: Competitive advantage Reputation Ability to attract and retain workers or members, customers, clients or users Maintenance of employees' morale, commitment and productivity View of investors, owners, donors, sponsors and the financial community Relationship with companies, governments, the media, suppliers, peers, customers and the community in which it operates.

How will ISO 26000 help organizations?

ISO 26000 will help all types of organization regardless of their size, activity or location to operate in a socially responsible manner by providing guidance on : Concepts, terms and definitions related to social responsibility Background, trends and characteristics of social responsibility Principles and practices relating to social responsibility Core subjects and issues related to social responsibility Integrating, implementing and promoting socially responsible behaviour throughout the organization and, through its policies and practices, within its sphere of influence Identifying and engaging with stakeholders Communicating commitments, performance and other information related to social responsibility.

What does ISO 26000 contain

The contents of ISO 26000 is structured as follows: Foreword Introduction 1 Scope 2 Terms and definitions 3 Understanding social responsibility 4 Principles of social responsibility 5 Recognizing social responsibility and engaging stakeholders 6 Guidance on social responsibility core subjects 7 Guidance on integrating social responsibility throughout an organization Annex A Examples of voluntary initiatives and tools for social responsibility Annex B Abbreviated terms Bibliography The guidance provided in these sections is intended to be clear and understandable even to non-specialists as well as objective and applicable to all types of organization, including big business and small and medium-sized enterprises, public administrations and governmental organizations

What specifically does ISO 26000 contain?

ISO 26000 addresses seven core subjects of social responsibility defined in the standard and portrayed in the following graphic. The figures refer to the corresponding clauses in the standard.

Recognizing core subjects

Human rights

Community involvement and development

Labour practices

Identification of relevant issues Assess significance of impacts Consider impacts on stakeholders Consider sphere of influence

Organizational governance
The environment Fair operating practices

Consumer issues

How does an organization go about implementing ISO 26000?

Seven principles of Social responsibility

Recognizing social responsibility Seven core subjects

Stakeholder identification and engagement


Organizational governance


Human rights

Labour practices

The environment

Fair operating practices

Consumer issues

Community Involvement & development

Ethical behaviour

Related actions and expectations (issues)

Respect for stakeholder interests Integrating social responsibility into the organization Relationship of the organizations characteristics to social responsibility

Respect for the rule of law

Respect for international norms of behaviour Voluntary initiatives on social responsibility Practices for integrating social responsibility throughout the organization

Understanding the social responsibility of the organization

Communication on social responsibility

Respect for human rights

Reviewing and improving the organisations actions and practices related to social responsibility

Enhancing credibility regarding social responsibility

What will ISO 26000 achieve

ISO 26000 will integrate international expertise on social responsibility what it means, what issues an organization needs to address in order to operate in a socially responsible manner, and what is best practice in implementing SR. ISO 26000 will be a powerful SR tool to assist organizations to move from good intentions to good actions.

Participating countries (83)

Bangladesh (BSTI) Australia (SA) Austria ( France (AFNOR) Germany (DIN) Greece (ELOT) India (BIS) Indonesia (BSN) Iran Israel (SII) Italy (UNI) Jamaica (JBS) Japan (JISC) South Africa (SABS) Spain (AENOR) Sri Lanka (SLSI) Sweden (SIS) Switzerland (SNV) United Arab Emirates (ESMA) United Kingdom (BSI)

Not for certification

ISO 26000 is not a management system standard. It is not intended or appropriate for certification purposes or regulatory or contractual use. Any offer to certify, or claims to be certified, to ISO 26000 would be a misrepresentation of the intent and purpose and a misuse of this International Standard. As ISO 26000 does not contain requirements, any such certification would not be a demonstration of conformity with this International Standard.

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